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September 2023 by Dwayne H
The bad reputation that this place has is well earned! \n\nI went there to purchase two items that they have for low prices on their website. \n\nCommercial Kitchen 20 Tier Aluminum Bum Pan Rack / Sheet Pan Rack - Unassembled $99.88\n12-Pack Full Size 18 Gauge Aluminum Bun Pan With Wire in Rim, 18\
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March 2022 by cookie hall
I'm a Restaurant owner ... Needed to grab some items quickly !!! As I walk through the door....!! the owner (who is NOT MASKED mind you) and his wife ...oh my gosh! both of them are beating me up about not wearing a mask... They were just going on and on I'm trying to get some things both of THEM put on mas!! put on mas!!!... jusst attacking me by this time...'m peeved so bad! Okay okay hand me the mask whatever you got!!!???... Just trying to get what I need to get outta here.the wife holds up this bag of masks ...ONE DOLLA!!! ONE DOLLA ! .....OHMYGAH? SERIOUSLY????...I just STARED her down so bad ....she kept repeating herself like I just cud not understand...I walked out !!!!!
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October 2021 by Andre Guthrie
Very rude fast talk I felt discriminated since I walked in other people came of different races and they're very nice high pressure sales business
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June 2021 by Francesca Montanez
The worst thing that can happen to you is to buy something in this lousy shop ...and having to report it for any reason.The owner will attack you, while the woman will darken for disfigurement!
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April 2021 by Darline Angelucci
Poor products and appliances at high prices.
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January 2021 by Deku Desu
I own a local Soap Manufacturing Company. I visited Allway in search for sheet pans and a sheet pan rack. These items were priced on their website at $85.88 and $99.88 accordingly. Their website pricing is competitive and we wanted to support a local business like ours. Unfortunately when we located the items in-store no prices were displayed. When asked the employee stated the prices were $133.00 and $168.00 accordingly. A 162% increase in their advertised price. Their equipment in-store is priced non-competitively in a transparent attempt to take advantage of last-minute shoppers and local restaurant and business people that are in dire need of high-importance equipment. I like to support local businesses, however, I will be doing my shopping for items like these online in the future. I would recommend fellow business owners to do the same. Overall customer service was fine. Transaction was clunky with paper receipt. Small items like containers were near-competitive.
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January 2021 by Sara
Christmas is just on the corner，I went to this Allway Restaurnt Supply to buy a hot water heater and a few tea pots. I found the price for the tea pots are very good over there. I’m happy with that and give the store a thumb up!
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January 2021 by Jose Pacheco
We bought a refrigerator, a huge 3 compartment sink, a 6 foot prep table & a few hotel pans from Allway to start our school kitchen & every time has been great & quick service. Thank you to Benjamin & his wife for all the help every single time! Will be back for more
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January 2021 by Jean Saintuny
he s very help full and professional and very nice
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May 2020 by Marshall K
Great service!
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August 2019 by Yuru Mu
Bought a fryer few months ago and after about a week the fryer starts leaking oil from underneath. It was a minor problem but I'm a lady and I have no idea how to get this fixed. So I called this owner asking him to come over to take a look at it but for nearly two months, He didn't call nor show up. There's NO customer service at all!
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June 2019 by MARKETINGMANICS
Purchased ice shavers for $500.00 from this business, he said he would get me a extra blade for the shaver. Came back 3 months later for a new blade, he said where's your receipt? Had pictures of my shavers on my phone, he said to text him my receipt. I live in Leesburg. The green shavers has no serial number or manufacturers information. I dont what to do now! Be warned!
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March 2019 by Melissa Antunez
Don’t purchase from this place!!! I’m writing this because I don’t want anyone else to be ripped off! Yes, they have plarntynin stock at great prices...BUT they’ll sell you something that doesn’t work, tell you it’s under warranty, “fix” the equipment, and when it still does not function, the owner Benjamin will refuse to take the equipment back and much less offer a refund. We purchased a rostiserrie for $2,950 that we were never able to use. He came an udaptes a transformer outside of the equipment itself, a hazard, to say the least. The machine still doesn’t work and he still refuses to accept is back. It’s a shame, because we’ve done business with them many times before.
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May 2018 by Tu Casa R.
Don't purchase from this place!!! I'm writing this because I don't want anyone else to be ripped off! Yes, they have plarntynin stock at great prices...BUT they'll sell you something that doesn't work, tell you it's under warranty, "fix" the equipment, and when it still does not function, the owner Benjamin will refuse to take the equipment back and much less offer a refund. We purchased a rostiserrie for $2,950 that we were never able to use. He came an udaptes a transformer outside of the equipment itself, a hazard, to say the least. The machine still doesn't work and he still refuses to accept is back. It's a shame, because we've done business with them many times before.
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January 2015 by Kevin T.
Do NOT shop at this store!! I am a new restaurant owner, and went to this location to purchase restaurant equipment and supplies today, but was treated very rudely and disrespectful by the Chinese Lady behind the counter. I had a list of supplies I needed and was going through it as I walked down the isle shopping, and she stopped me and told me that I could not write anything on my list, and to stop shopping. I asked her why, and she would not tell me. I asked her "how can I price out my shopping list of items if she wouldn't let me shop. I do NOT understand her business philosophy at all. Maybe she should go back to China, if this is the way they do business over there. Just as an FYI, I will be purchasing all of my restaurant supplies from Restaurant Depot now, for a total over $5,000. Too bad this ignorant Chinese lady is too stupid to understand what she just lost. She also wouldn't stop stuffing her face and slurping on a soup bowl the entire time I was talking to her. How rude and disgusting this Lady was!!! I will never shop there again, and do not recommend anyone else to either. What a "DUMP"!!!
