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March 2024 by Jen X
A machine that I only used once and because my doctor never put in the request for pickup months ago now I'm getting billed for $600. When I'm sure they can just adjust the invoice.
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October 2023 by Jeanine Charity
Be aware of their billing practices. Signed up to do the payment plan option for the bill that was received. They processed one payment through the payment plan and the second payment they took the entire balance even though there was a payment plan on file. Called multiple times and was told disregard any notices you have a payment plan on file. Whelp, here we are payment plan on file and they took the full amount instead of the correct payment as noted in the plan.
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October 2023 by Jack McKenzie
Very best place
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August 2023 by Susan Seay
Pretty terrible.
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June 2023 by Ann & Rick
Slow to respond. Confusing to work with.
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May 2023 by Tommy Jones
Sierra was very professional, knowledgeable, compassionate and caring.
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May 2023 by Paul Wilkinson
Great service an help
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May 2023 by Richard Hernandez
The delivery was prompt and courteous. It was ordered the previous afternoon and I was notified the next morning that it would be delivered today. By noon the technician called to say he was on his way and minutes later arrived at my door with my snazzy new device. He took a few moments to point out features that I probably would not have noticed and left.The company said it would get the device to me quickly and kept that promise.
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May 2023 by Jennifer Redding
I just love aerocare when I call they are on time with all my supplies and I have no problem at all Jennifer
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May 2023 by Steve Padgett
He did a great job showing me how to do everything with the oxygen home generator and the portable tanks and the large tank
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May 2023 by 323CALIFAS323 garcia
Thanks so much
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May 2023 by Josh Price
Very helpful and friendly staff !!
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May 2023 by Henne Hall
I had my first service call from Aero ( now Adapt ) today. I am new to the area, and was not sure what to expect. I received a phone call from a young man, Maurice, to let me know he was on the way--this was followed with a text message ( a welcome safety feature )- The nicest person, Maurice, introduced himself and greeted me with a happy and friendly "Hello Ms. Hall". Maurice looked at my oxygen concentrate machine and instantly knew the problem. Maurice corrected the problem in a matter of moments. He then made sure I knew how to use everything and was most patient in explaining it all and answering all my other questions.This service call was truly the nicest I have experienced !!Maurice is a fine young man working for a fine Company !I believe my re-locating to this area is going to work outjust fine.Most Sincerely,Henriette HallLexington, SC
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May 2023 by Lisa Ford
AeroCare is an amazing company. Andi is knowledgeable, friendly and always so helpful. I really appreciate the help she gives me. I would definitely recommend this company.
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May 2023 by Paulette sprague
Your company was very professional and very helpful and fast service. Thank You very much very much appreciate it