Advance Auto Parts at 3201 S Goldenrod Rd in Orlando is highly praised for its excellent customer service and helpful staff. Customers often mention staff members like Miguel, Luis, Natasha, and Ms. Carolina, highlighting their kindness, knowledge, and willingness to go above and beyond to assist customers. Luis, the store manager, is especially appreciated for being accommodating, honest, respectful, and caring, with many customers recommending him as a valuable asset to the store. The store offers a wide range of automotive products, including leading brands such as FRAM, Carquest, and DieHard® batteries. Customers value the store’s free services, which include battery testing, battery and wiper installation, engine code scanning, starter and alternator testing, and battery and oil recycling. These free services add convenience and savings for customers. The store also provides quick solutions, with staff finding needed parts efficiently and offering personalized help, even in challenging situations like being stranded. Advance Auto Parts encourages loyalty through its Speed Perks program, which rewards points for discounts on store items and gas at participating Shell stations. Overall, customers highly recommend this location for its friendly staff, quality products, and free services, making it a trusted choice for automotive needs in the Orlando area.
Excellent service the managers a great guy's name is Luis
February 2024
My man Luis replaced the battery in my daughters car and it was not an easy car to work on. BMW makes the car and they don't want you to work on them. They make you bring in for service and charge a ton. Luis fought through all the parts and replaced the battery like a real pro and I appreciate him so much. Thank you,... read full comment
November 2023
Great service. A little bit of a wait but very hdlpful
