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August 2023 by Jessica Galindo
Horrible place I’m trying cancel the policy for the last 3 months and they keep me active. Also I went in person I called different times every time new information Juan it’s so rude scream at me. I don’t know maybe because I’m immigrant and woman that is maybe the reason
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December 2022 by Jaina Thompson
Staff just take your money and never call you to explain your policy. Claim that they are in constant communication with you and thier not, this company customers service is Horrible the staff is not professional at all. Don't use this insurance company they are just second party.
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December 2022 by Dayana Villarroel de Gallardo
If I could I would give them zero stars, TERRIBLE customer service, the ladies Belinda and Estefanis seem to be annoyed from the moment they answer the call they made me feel like I was bothering them with my call, it was a simple purchase or renewal of my policy previous and they treated me in a really rude tone. At the point I asked if there was someone else with better customer service and the lady answered: "at this moment there is no one who can serve you well, call after 11 am to find someone else."Incredible!!!!
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December 2022 by Carmen Bosquez
They don't answer the phone and they don't call back.
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December 2021 by Noah John
I worked with Jon to secure an ACA health care plan for 2022. Jon did an outstanding job, answering all my questions and ensuring my needs and doctors were covered with the new plan. Making sure coverage lines up for your doctors and clinics is a chore, and Jon did countless searches and research to help me identify the correct plan. Now I have the peace of mind that I'm covered and have the network of doctors I need -- at the price that works too! Big thank you to Jon and the AA team.
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December 2021 by Reinaldo Gonzalez
Staff was very professional friendly and worked really hard to get me the best prices ..I would recommend to everyone to check them out ..I even have my Obama care with them ..they also worked hard to get me the best plan for me..
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December 2021 by S SC
I am not sure where the bad reviews are coming from, Ive had nothing but a great experience with this company.
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December 2021 by George Chacon
There always very busy to attend there customers. Always changing reps!!! Look for another company!!!!! There always ready to take your money
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December 2020 by Stephanie Hernandez
I never take the time to write reviews, but this company has been so helpful, I thought i'd take the time to leave a review. I purchased insurance here a few days ago, and they were very helpful. When I walked in, they offered me a drink and told me they'd be with me in a few moments, while i waited the lady at the front desk was very sweet and made sure the office was disinfected from the previous customer because of you know, corona virus and everything. I had to wait less than a minute before one of the other agents attended me. She gave me prices on the spot and told me what my best options are. I'm not sure what people are talking about in these other reviews, but I can only speak from my personal experience. I actually referred a few of my friends and they were able to find insurance with them as well. Please don't listen to every review you see!!
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December 2020 by Anna Markvartová
Avoid this company, you will get scammed!!!!I purchased Insurance on behalf reccomendaiton no named dealership in Orlando, I asked If they can transfer my insurance to SC when I moved, they said they can, but I didn't get any confirmation again, not possible to reach to them. No communication, just taking off money and bye. After I moved to Georgia and the same issue, they promised that they are gonna cancel my policy, but they never actually did and I lost 300 dollars because of them. SHAME ON THESE PEOPLE.
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December 2020 by Maylene Torres
Terrible customer service skills. My family member was treating very disrespectfully because of language barrier & when I tried to assist, they refused to let me know what they needed from him. We just transferred him to a different company.
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December 2020 by Global EcoGreen (Will Iam)
Best service in town by profesional agents. Will recommend ?????
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December 2019 by Rachel Maisonet
This company refuses to refund my $200 to my corporate Volkswagen card. Volkswagen has even tried to solve this problem on my behalf and cannot because AA Auto straight out refuses to give the money back. I never received auto insurance because I didn't end up buying the car. I have now reached out to the Better Business Bureau for assistance because they refuse to refund my money for services never rendered. BAD COMPANY, STAY AWAY.
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December 2019 by Jean Huguens senatus
Well I give this company 1 star because of the poor customer service they have.They young lady sitting on the left side is very very rude, apparently she doesn’t have an idea what customer service job is.She even ask me to leave if I don’t want to talk to her, she raised her voice on me and keep talking way more than me. THAT WAS HORRIBLE NO CUSTOMER WANTS TO EXPERIENCE THAT.
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December 2018 by Esmeralda Yadira
Seven years with This ajensia. I love
