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March 2024 by Robert Gray
Great place to workout, I can swim, run, play basketball or cycle. And it's always clean.
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December 2023 by J Ram77
This place is absolutely disgusting. There are weights everywhere. There is trash everywhere, especially in the locker rooms. There is no toilet paper or paper towels because the staff does nothing but sit on their phones.There are multiple people in the weight room, playing very loud, vulgar music with their own Bluetooth sound systems. There is no discipline or ordinance here whatsoever. The owner of the establishment needs to visit it immediately. I’m surprised the health department has not closed this place down.There were a group of guys in the hot tub talking about how they all get in free because they know their people that work the front desk. There is also a few homeless people that come in and sleep in the locker room. I’m sure there will be people that hit like on this comment because I am not making any of this up.This place is a disaster!!!
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December 2023 by Ben 512
The pool is probably the dirtiest I’ve ever seen at a health club. I don’t think they clean it. There’s trash and band-aids floating on the bottom. I ve come on multiple days and seen the same trash on the bottom. Additionally, there are clumps of hair on the side. I’m quitting my membership the end of December because it’s so disgusting.
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December 2023 by Fabi Amorim
This gym is absolutely disgusting and dirty, they don't clean it at all! I've been training there for about four months and I choose because is near my house, but every day when I arrive is worst. Some equipments are broken and nobody cares, they don't fix it. I talked about it with the manager a month ago, but nothing change.
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December 2023 by Steve Harland
It's ok but the changing rooms really need inspection and cleaning multiple times a day. It seems every time I go there's toilet paper & dirty clothes left on the floor. I like to swim but it's pretty gross having to shower and change with trash on the floor.I reached out to 24hr fitness a month ago with no response.
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December 2023 by Jaraya Jackson
I got a membership here because it was close to my home. I rather take the drive and go to another gym. This is the filthiest gym I’ve ever been to! Listen to the reviews it’s trash everywhere! The bathrooms and locker rooms are filthy. They should have someone walking the floors of the gym to make sure that people aren’t throwing trash everywhere or leaving equipment all over the floor! Sad that some of the members of the gym are so careless that they can’t clean up after themselves. I really wanted to like this gym but it is garbage…literally
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October 2023 by G Bmx
The 24-hour fitness gym in name only stopped being 24-hour gym a long time ago, closing at 11 pm, it is not able to accommodate the huge number of clients and to help they arrive in groups and take all the equipment between them. it's bad I will close my account and I will no longer be a member I'm not going to walk extra miles for a 24-hour gym. The reason I mentioned that you stopped being 24-hour gym is because if it came back, the number of people using the gym would be divided because due to the fact that it's closing at 11 pm, It is already unacceptable, it is becoming overcrowded and impossible to use. You coming up with pretty words doesn't solve anything, what actually solves things are actions. You guys are not good administrators.
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October 2023 by Jean-Pierre Padilla
The evening staff at this gym are very uninterested in their jobs. The front desk employees are always on their phones or chatting with their friends, ignoring members. A couple of days ago when I went to sign in, my app wasn't working so I asked the front desk gentleman if he might be able to look me up. Annoyed that he had to cut off his conversation with his friend, he replied that he would look me up if I gave them a good review. Needless to say, this is my review.I will say that the morning desk young woman with long brown hair is very helpful and pleasant.
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October 2023 by Donae Murphy
The female bathrooms stink and smell horrible . It’s so dirty . I spend 2 hours and when I went back to the female locker room it was in the same condition. That means no one cleaned it during those 2 hours knowing that it is very high traffic . When it first opened up it was very clean now it’s getting nastier and nastier. You are definitely wasting money on having so much men walking around in the gym and not actually cleaning . Where is your cleaning staff. Machines are getting dustier. Tighten up please because your going to loose a lot of people.
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August 2023 by VEGAN CONNOISSEUR
This place is so dirty it's insane. Trash everywhere. Mold and gunk in the steam room, sauna dirty af, and the locker rooms and shower are absolutely gross! The fact that management is not over seeing this is disturbing. Not just management at this location but even a regional manager. If this is not fixed i will cancel my membership and will find a way to report this issue to the county. This is beyond unacceptable and disgusting. Please thoroughly clean the establishment immediately!
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August 2023 by Forever Alkaline
The locker rooms are filthy! Like come on now send someone to clean this place up. The steam room is trifling and hasn't been clean in a while. This place is disgusting smh. I aint no snitch but I'm snitching on this nasty place. I can't believe how dirty it is and when I come it's always before 10 am, which means yall didn't even clean the night before. I'm reporting yall!
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August 2023 by Mr. M.
I do not recommend this place. Ive been here for years. They call themselves "24 hour fitness" but hours is 5am-11pm? interesting. they say its like that because of covid but we 2/3 into 2023 and other 24 hour fitness such as east colonial are open 24/7 (east colonial is so good btw). I came when it was supposed to open at 5 l, it was past 6 and still wasn't open had people waiting. basketball court itself is "ok"...but there was a fight on the court so they decide instead of handling it with the people who fought, they decide to close it at 8pm and make everybody else suffer knowing people like to play basketball around that time. what a shame. weights are NEVER IN ORDER!!! male locker rooms? atrocious. pee everywhere, unclothed men walking around, stinks, and wayyyy to cold. manager (ms. kim) is terrible. I was cool with the old workers back in 2021 and they all quit because of her. kirkman yall gotta do better
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August 2023 by Keri K
I signed up under the impression that if I did the 1 year membership it would save me from paying the annual fee…to my surprise my credit card was charged $319 plus the $53 annual fee the same day. As disappointed as I was, I spoke to a female staff who assured me of a refund and Alric who actually requested a refund from the head offfice since he told me it was because of an automated charge,and yes he is the most professional team member there. I don’t want to touch on the person called Micheal. Micheal is very rude and disrespectful.. he even said ‘Bye’ to me in the middle of the conversation. For the money they charge and the number of staff …Micheal needs to help to clean the facility bcz he has nothing to do but be rude to the clients. I might change this to a 4 star if my problem is resolved but until then, too much misinformation. Lets see how they deal with customer based issues.
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August 2023 by Andrew L.
It's not a bad location however the amenities and bathrooms are BEYOND FILTHY ! The same p*** stains have been all over the toilets for the two weeks since I joined. They close the men's room for cleaning at 9:15pm yet the cleaning person didn't do her job. The bathrooms toilets and floors are beyond filthy. My family and I ended our membership two years ago due to the cleanliness and was hoping it had changed. Please clean up your bathrooms and locker room. It may just be the main reason why members don't do their part to help keep it clean.
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August 2023 by D_Shedskicks _
This gym was okay when i first started going here. Staff doesn't greet anyone, bathrooms and gym is dirty as well as basketball courts close at 8pm on top of the fact its not 24 hours now they are limiting some peoples workout who uses that for cardio. limited equipment as well as no classes since covid when that was 3 years ago! Bad experience will not be renewing go elsewhere !
