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October 2023 by Cristian L.
I ordered an item 10 days ago to pick up and I have gone twice to pick it up and the only thing they can tell me is that the order was lost on the way and they only make me go again another day and they tell me the same thing again I think it is the Worst Home Depot I've ever been to. I don't recommend it at all. I'd rather go to another one even if it's further away.
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September 2023 by Rock She'll
Tool & Truck rental service was really fast and easy. I like their trailers, they are very easy to haul. If you have a truck or a SUV that has a tow hook setup ready, should be able to rent a small utility trailer. It very affordable to rent one.
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July 2023 by Carin A.
I ordered a custom made window in januari. they made me pay 100% up front. informed me it would take 4 months after I placed the order. window arrived broken. 'Expidited' reorder took 3 months. delivery was rescheduled x2 AFTER the delivery time window had passed. The the window was the wrong size. I finally cancelled the order. 7 months without a window in my home office. they did not pay me interest on the money they held for that time. I lost about $1200 in income because I had to cancel clients for 4 different 4 hour delivery time frames with nothing to show for it. how do these people stay in business??oh...because of loyal fools like me.
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July 2023 by Erica a.
Don't bother trying to call them. No one is ever available to take your call and you'll get passed around to different departments for 30 minutes until the phone just "disconnects".
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June 2023 by randall topping
I have rented from them multiple times with no issue but there is one employee that has been awful every time I have dealt with him. I rented a lawnmower to mow my yard and made sure to wipe the outside down, hose down the blades and housing, and make sure there is nothing left inside the mower to clean it up. Take it back and the guy pulls out the bag to reach all the way inside the mower and find a spot that he could wipe off of. Proceeds to let me know that this wasn't clean and I was lying before adding a cleaning fee 75 percent of the rental fee.
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March 2023 by Jacksonville Fence Contractors L.
Great customer service. Selection of products at this Home depot is better than many others in the area. Rental at this Home Depot is very good also... the rental dept. has knowledgeable and helpful staff.
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February 2023 by Mon G.
Went in to buy a whirlpool dryer but ended up with a maytag, as recommended by the clerk (Paul). Apparently, maytag was bought by whirlpool so there is no difference in quality and design. Also, got an upright freezer (whirlpool). The clerk was super friendly and nice, making the purchase process a pleasant experience! The place is relatively clean and well organized, typical of Home Depot. A day later, my wife went back to have a delivery date changed. The clerk was also very accommodating and super friendly, cracking jokes with us. Great experience in this place!
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February 2023 by Susan P.
This Home Depot is relatively clean and relatively organized. Every now and again, they have some good stuff pop up on the clearance racks at the endcap in the middle of the store. For the most part, their garden center is well attended and well organized. The management seems to care and take pains to keep the store looking good and operating smoothly. Often times I will drive down here to go to the store even though the Lane Avenue one is much closer because it's a much more pleasant experience.
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March 2022 by David Revuelta
Great thank oks ag this location. Good service too.
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September 2021 by Christopher Benton
Over all great customer service. Store has almost everything I needed to build my bar.
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July 2021 by Staynk Dog
Rented a few saws and waste pumps here, never an issue and employees go out of their way to be helpful.
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June 2021 by Jim Wellman
Always a great experience and quality equipment.
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March 2021 by Roy Cedeno
The gentleman who works there was wrong and he doesn't care if you rent or not.I had to wait 20 minutes to return a tool. I called the manager and she didn't do anything about it.Terrible customer service
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December 2020 by Nickal L.
Excellent store with excellent customer service, if anybody disliked the service her it is only due to their own incompetence
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November 2020 by Shuron H.
Me & my grandmother has been here on separate occasions and also together a few times. Most of the older employees seems to not be happy. They "sign" whenever they notice a customer is walking towards them and their answers are nonchalantly quick and short. Most of the time "we don't have it" or just *points in a direction*. I've switched to home depot online shopping instead to avoid dealing with Greg attitudes. (Save gas and time too). I think that location needs new and young energy. Just my opinion.
