-
March 2024 by Tara Carrique
The worst experience ever at a Quest Diagnostic place. Had just a drop off, usually you can leave it or give it to the first person who comes out. I was told it’s just a drop off no appointment needed to just come on in. Hour and a half later they took my drop off specimen. The worst staffing ever. They should really have someone up at front! What’s the point of having a drop off when you are waiting with the rest of the people on the waiting room. Ridiculous, told two people and they said did you sign in. I was told I didn’t need an apt!
-
February 2024 by Staynk Dog
I have to go here for the best coverage based on my insurance plan. This site is doing drug screening in the morning and it clearly shows with a packed waiting room, packed, hot, stinky and gross.While the business cannot be blamed for the hygiene of its customers, let’s just leave it at that.The employees here were friendly and working hard, THANK YOU quest staff for making the most of what you are working with.
-
February 2024 by Laura Campbell Sykes
It took 2 hrs to make a convenient online appointment then when there we see Quest has gone automated, its intimidating & creepy, no counters, no employees, no TV to see, people are to check in on a screen, waiting in an impersonal box, it feels like we're a herd of horses at a glue factory
-
February 2024 by Lilbit Fleming
Let me start by saying, I only gave one star because that's the only way to write this review. STAFF WAS VERY UNHELPFUL...ONE TECH SAID WE NOT TAKING WALKINS...NO SIGNS POSTED FOR WALKINS TO SEE...YOU JUST SIT FOR AN HOUR AND WAIT! ANOTHER TRASH AZZ VISIT..2ND QUEST LOCATION IN 2 HRS. N STILL NO BLOOD WORK. DEFINITELY CHANGING MY INSURANCE CAUSE I WILL NEVER ALLOW SUCH TRASH COMPANY NOR THEIR TRASH AZZ EMPLOYEES TO BENEFIT OFF MY INSURANCE...
-
February 2024 by Brandon Sedor
Dont use this lab! if you want a quick and friendly and SANITARY place to get your labwork, go to labcorp instead! 100 times nicer and faster!
-
February 2024 by Jen
If I could give ZERO stars, I definitely would. I had a 10:40 appointment scheduled and when I checked in they hadn't even seen the 9:30 patients and I was told by several others that they weren't even going off of the scheduled appointments list. That's really ridiculous. Who are you seeing and how are you determining who you're going to see if you're not keeping up with the appointments on the schedule? The waiting room was packed with no seats for anyone. I walked out. Whatever is going on there isn't efficient and was a complete waste of my time. Do better Quest!
-
February 2024 by Matilda “Eleven” Bantz
Make an appointment! I got in sat down and went right in even though the waiting room was full. The tech was super friendly. I will say that older people going don’t know how to use the app - I am 59 and I had trouble. I finally called and called and got the sweetest young lady. But they really need a quest helper in the lobby… a tv is going saying if you walk in call 888-???, and parity appointment go first but unless your sitting right under the tv in a wheelchair like I was you don’t listen. I did help an older couple download the app and give them the phone # that I called. This quest was new. Smelled great and clean. Got my results the next day. Plenty of parking. Only negative- the doors are really heavy and no handicap button. So unless a friendly stranger helps or you’re packed with muscles…that was my only complaint.
-
February 2024 by Carmen Musielak
Never open with availability for people who actually work.
-
January 2024 by Juan M.
Very fast service, always running on time.
-
January 2024 by Irene Luna
Had scheduled an appointment online. Was due for routine blood work. Arrived early and was seen right at my appointment time. I was out within 10 minutes. The person who took care of me was kind.
-
December 2023 by Caroline Diaz
I had a disappointing experience at this place. I usually schedule appointments for myself, but this time it was for my daughter, who can only be seen on Saturdays due to school. After signing in at the kiosk and waiting, they suddenly stopped accepting more walk-ins, even if you were already signed in. They shouldn't have allowed you to sign in if they couldn't accommodate you.
-
November 2023 by Jennifer Womack
I checked in and selected to wait outside and receive a text when it was my turn. After more than 30 minutes waiting, I went to see how much longer. The office was closed and the door was locked! (And yes, I did verify they had the correct number.) You can't even call the office to see what is going on!
-
November 2023 by Tia Tierra
I can see why their ratings is so low THEY ARE RUDE ESPECIALLY THE SPANISH OLDER LADY SHE IS PRETTY IGNORANT AND RUDE….i had to do a 24 hour urine collection I came to bring it back and she was literally fussing in a nasty tone about people opening the door because they are closed. Mind you it’s currently 12:07 and they close at 3. She continues to shrug her shoulders and say she cant do anything they are about to have a meeting and continues to fuss at an older couple about who opened the door… i will NEVER IN MY LIFE return here and i said F the urine sample it just wont get done because no way should it take that much to drop off something THAT I WAS TOLD TO DO! i can see exactly why they have a low rating they deserve it. They can’t even put in insurance correctly. Very much a headache and if you can AVOID THIS PLACE AT ALL COST!!!!!
-
October 2023 by Tee
Not super sure about why this place has such low reviews but im guessing its their walk in policy. Which i understand. So my review is as someone who had an appointment. I went there last year and it was quick and easy. I forgot to put in my insurance info online so i arrived a little early and did it at the office no problem. This time around they have kiosks instead of a desk but you can still check in on your phone (convenient). Both times i was called within seconds, maybe a minute of my appointment time and was out within a couple minutes. Great experiences and the remodel looks great.
-
September 2023 by Neri Colón
I would highly recommend to schedule an appointment! Attempting to be a walk-in can cause you to wait long hours to then not be attended. However, once an appointment is made, it’s all pretty smooth. I strongly dislike the automated system to schedule an appointment over the phone. I’d recommend to schedule the appointment online. When I finally had my appointment, I thankfully had a great experience with Phlebotomist, Laconia. I was taken care of quickly but with care. She was friendly, understanding and made me feel comfortable.
