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March 2024 by Patricia Sirmons
Ophthalmologists was great! He took time to answer all my concerns! The interaction with all the staff was awesome. I was in and out within the hour. Only issue was the selection of frames was limited. No options to get the frames I wanted in a different color.
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March 2024 by Stephanie Pearce
I've been going for at least five years and never disappoint! Provides the best service, always up to date with the most advanced eye tech and selection of eye wear!
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March 2024 by Cathy Bullard
My visit with Pearl Vision was great. The Dr. and her staff were excellent, they were all friendly and knowledgeable.
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March 2024 by Denna Gundrum
Great staff! Helpful and professional and very kind! I highly recommend Pearle Vision in Orange Park!
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March 2024 by Trevor Allen
Staff are friendly and helpful. They answered all of my questions. I highly recommend going here for your glasses.
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March 2024 by Kym West
Call this place yesterday. They said my glasses were ready for pick up. They were open till 6 o’clock show up the next morning at 9 AM on a Friday hours posted 9 AM to 6 PM. There is not a soul here been sitting here since 9 AM, it is now noon and no one‘s coming to work, when she clearly told me she would be here today. This is independently owned and they make sure there’s no way to contact them because they know their service is garbage.
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February 2024 by UNF Osprey
Good customer service, did exactly what they said, overall happy with the service they provided.
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February 2024 by John Johnson
The sales assistant and the optometrist were friendly and caring in serving my 99 year old mother with the eye exam and picking out some new glasses! ?
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February 2024 by Mayan Astronaut
Excellent customer service and reliable fashionable glasses. I had an excellent day looking for glasses at this store.I walked in and walked out, with glasses ordered.
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January 2024 by Dennis Lewis
Highly disappointed. Pearle Vision on Wells Road had been excellent, up until this year. I received a card with an appointment time that was satisfactory and told to call and confirm it. Repeated attempts to call were unanswered. I showed up at the appointed time and met with a woman, who unlocked the door and told me she was the only employee. I made an appointment with another eye doctor and am surprised Pearle still sends me messages claiming I could make an appointment at Wells Road.
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December 2023 by Princess Brockington
I assume no one works here because they never answer the phone. It’s saddening you will have to drive to the location to get answers. I Will definitely be changing to a different eye specialist. This is horrible. They aren’t that busy. I’ve been there multiple times and it’s never that many people in the store. Even if it was not answering the phone is just unprofessional.
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December 2023 by Jason Bailey
The lenses in my frames move, I asked if they would fix she said that was normal. Nope......asked if the oakley sunglasses I got could get replacement nose pads Nope. 800 $$$glasses payed by insurance and she said we only paid 30. Who paid for insurance all year we did.....incompetent help. Unfortunate for the eye doctor she is nice.
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December 2023 by Michelle Bernard
Was told 2 weeks on glasses….it’s now been 5!!!! I’ve been the one to call 2 times and about to call today again….absolutely no communication on their part, no emails , no calls , no apologies. Doubt we will be a return customer!
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October 2023 by Wildane Jean
I had an appointment at 9:20 on 10/02/2023 I got there at 9 :10 the door still locked, currently waiting to see if they ll open at all today ,terrible service, no commutation at all
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August 2023 by Jennifer Mckenzie
It's been a few months that I've done my eye exam at this location, and it has been my best eye script. I'm very pleased with my visit and definitely recommend.