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January 2024 by Marco Gollarza
Called the shop explained my situation that I have a coupe and my subwoofer has been in the way of my seat since it is right behind the driver seat which was installed by other people. When I called I asked if they could run a longer wire to set it up in the trunk, I was told yes and that it should be 50-70 dollars with labor included (which I asked more than once). I get there after driving an hour from Gainesville and they see the subwoofer and the wires that price jumped to from 50-70 to 350, and they justified it by saying they charge 250 after I pointed out the high price point. I don’t doubt they do amazing work, but as far as honesty and customer service I am very dissatisfied with the shop. I have now drove 20 minutes further got a quote for $150 from another shop and they honored their price, I did my work with them. While another shop checkout the work in person and quoted me $80 I didn’t go with them because they were booked for the week but goes to show it’s not worth $350.
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December 2023 by Empress Kali
Highly recommend for their customer service, knowledge & craftsmanship. They installed a new CarPlay system for a birthday gift. What we liked is how they attempt to create as smooth an experience from the first phone call & then achieve that goal. We took our car in on a Friday to discuss options & had a new system installed by end of the next day. Installation looks great. System works well. Birthday girl is happy. Thank you to everyone at Hoffman's for making that happen.
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December 2023 by Paul Farina
We had a new stereo installed in a Lexus today. Looks great super friendly. Great work. Very happy with install. Thank you.
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December 2023 by Jeff h
They are very knowledgeable and got me in for a radio replacement on the same day for the quoted price. I’m very satisfied and will recommend them to anyone.
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November 2023 by harley holt
Top-quality products top quality service the employees are friendly and knowledgeable about the products and services i would recommend to anyone.. they did a beautiful job installing my amp and sub..
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November 2023 by John Haynes
I was told to come up so they could see what I had.. drive up, was given an exorbant price which I agreed(stupidly). Monday morning I called to cut half the install out for now... No call till Tuesday afternoon. These people charging 300bucks to install 6wires.. upon that quote, before I could say cancel Karen already hung up on me... Did it myself in a gravel driveway in less than an hour. Thanks for the hangup, save me 300 and chancing you screwing up something. I saw the boat you ran screws out of the hull.(2yrs ago) .. run and tell em about that. Still the same place. Pass on ever going and giving a third or fourth chance .I hope that face mask you hide behind chokes you out with that stank breath you spit. .... You're an ugly person and a horrible business with no organization. You shouldn't be there. If I could say zero, I would.IN SCROLLING THE NEGATIVE REVIEWS, I DID NOTICE. THEY ARE NEVER AT FAULT.. ALWAYS HAVE AN EXCUSE. NEVER THEIR BAD. HORRIBLE PLACE TO DEAL WITH. YOUR COMPLAINTS ARENT THEIR FAULT. LMFAO.
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September 2023 by Miranda Moore
Had front camera installed it's a joke. Never going back!!! They don't understand high-tech stereo!!!! This place is a joke!!! $400 wasted ? If you can't work on Bentley just say you don't know what you are doing! Jeez steal my money instead.....grrrrLiars they said they could hook up camera to sensors or we never would have bothered ? ?So stupid replying back with lies like I'm not going to call you out!!!!If you have high-tech or high-end vehicle stay away from this place. The guy has no clue about technology it's so stupid what he did to my Bentley....I literally want to just rup it all out!!! Everything he touched on my car!!They should've called and declined job!!! Stealing from me for garbage ? that's what they gave me straight up a lie going in garbage ?
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September 2023 by Tasha N.
Courteous and professional service. They installed my dash cam in an hour at a reasonable price. Highly recommend!
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September 2023 by Connor Cristy
Great work, great prices
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August 2023 by Mark Bryant
High prices . Actually charge to warranty out items they said would be covered. Wayyyy cheaper just to order online
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August 2023 by Edward Tucker
BLUF: Don’t hesitate and go have them do the work!!!!I originally entered their shop a few months back to have the factory radio looked at in a used car that I recently purchased for my son. It was powering on but no sound? They took the time to finally figure that the antenna cable was bad and gave me the best course of action to correct it. They did not charge for their time and I knew that I would come back and work with them!Fast forward to now, I had purchase my new head unit and associated items required for installation in a 2014 Mustang and called and set up an appointment with them for install and additionally purchased from their on hand stock all new speakers throughout the car and an aftermarket dipole antenna. The install was clean and the labor costs were reasonable! They kept the car an extra day to go the extra mile while troubleshooting an interface issue dealing directly with the manufacturers tech support and exhausted all possibilities!What more can I say about them, I would definitely go back without hesitation! And they offer military discounts too! Plus, plus in my book. The service was impeccable and top notch! BTW, my son loves his new setup!
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July 2023 by Dorian OT
The lady at the front desk is very nice and helpful. Went in today without an appointment and they got my sub installed before I had to go to work. I did have to wait awhile but it was worth every bit of it, the sub is very loud and sounds good
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July 2023 by Scott Cobb
Hoffman's Car Stereo provided an excellent customer experience with high quality installation and great price! (New head unit, backup camera, bunch of new wiring)
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April 2023 by Benjamin Willey
I'm glad I called and found out they do more than just stereos--they did a great job installing front and rear cameras for us. They were polite and efficient, and the cameras work perfectly. Will definitely return for the same service when we decide to trade in our car!
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April 2023 by Steve Key
Definitely recommend this company! I talked with Mike about pricing, a system and the sound I was looking for and he delivered! Could not be any happier! I will be coming back and recommending him to my friends!
