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October 2023 by Hinna Muzaffar
I was struggling to find a comfortable shoe to fit my custom orthotics. Lisa listened to my concerns. She was very helpful and guided me into finding the right shoe and I’m very thankful for her services. Thank you!
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October 2023 by Mary Cobb
Each time I've been in the store, I've been impressed by the knowledge and care that each employee exhibits. They are careful to see that my shoes fit properly, and the shoes themselves are of an excellent quality.
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October 2023 by Barbara S Tomlin
Service was excellent! Lisa listened to my issues, asked all the right questions, gave me her undivided attention, and suggested shoes and supports to address my painful areas. I left the store in shoes that she recommended and within two hours of wearing them, my foot pain was gone. Thanks, Lisa! I will be a customer for life!
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October 2023 by Gwendolyn Palmer
I’ve had such a wonderful experience at Foot Solutions. The workers are phenomenal and they are very empathetic when working with others. They truly blessed my son when he needed the right shoes and they went above and beyond for him. They fought for him and showed their integrity, love and compassion. I wish there were more businesses out there that operate from the heart like this one. I’m truly grateful for them and the help that I received. I recommend Foot Solutions as the number one choice. ?
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September 2023 by James G.
They have an amazing selection. Everyone was nice. The place smelled good and was very clean! The lady who helped us was extremely knowledgeable. She was honest and upfront and shared the facts with me. The prices were very reasonable too. I highly recommend this location.
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July 2023 by Tim Wheeler
Arrived early for my appointment and I was seen right away. Serena was a joy to work with. She was professional and very knowledgeable. Definitely recommend Foot Solutions.
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July 2023 by Vanessa Wooldridge- Powell
My first visit to the store and received excellent service from Ms.Lisa. She was very knowledgeable and made a great suggestion for my future purchase. I will be back. Thanks
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July 2023 by Wanca P.
I'm not sure if this lady's name is right or not but her name was Kaylee and she was not nice and she was very disrespectful they don't like to accept the insurance in this place they only like Cash and Carry I do not recommend stay away from this place do not bother to go
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June 2023 by Debra Bywater
I have shopped this store for over 10 yrs now. I love my choices and the staff are wonderful! There is still hope for those of us that have problem feet to get the ideal shoe that will help us to remain active and happy. My issue is wide feet, extra high arches, and plantar fasciitis. This store has everything you need.
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March 2023 by Natasha Carter
I felt welcomed the whole time I was here, but the reason for the 2 stars is because the woman who helped me was super discreet about the prices. The cashier rang me up to almost $500 for a simple exam, shoes, and 2 pairs of foot soles. I was a bit shocked. I don't know if you'll get the same experience at the doctor's office and then find shoes that's more to your liking for cheaper and possibly order their soles. There are many other ways that you can go about this process that shouldn't end up in a half a thousand dollars. I also don't know if insurance covers their prices either. That would've helped to know to save those hundreds.
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February 2023 by Melody Cannon
I have not visited yet, but will not! Monday at 3pm I received a call from Becky at Orange Park. Becky told me to call and ask about coverage. Not even an hour later I called back, Becky left but before she left she shredded the referral my doctor sent over. I told her not to shred it until I called back but SHE decided she could make decisions on the patient's behalf. Completely unprofessional and breaches all sorts of ethics and rules. This will probably be looked over by mgmt and she will continue to make decisions that are not hers to actually make. I will now have to tell the doctor that this random stranger decided to shred his referral. I hope that this doctor maybe sends less people here. Cannot believe a person like this is still employed. Absolutely unacceptable! And the patient was my child, not me. So this lady thinks she can make decisions for my child, not me. Because she didn't want to do any work or wait and let me contact the insurance like she suggested. One hour is not enough time to get through with the call. You also don't shred anything for anyone else without permission. I was given ONLY ONE HOUR before she took it upon herself. Please, please, do not trust this location because this is the type of people they employ. Your rights and decisions WILL be made FOR you, not BY you! Becky needs to let go or at the least no longer deal/handle patients.
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February 2023 by Ronald L Revels Sr
I have always thought that the customer was right, but I found out today with foot solutions the customer is not. I ordered some shoes that were grey and I got purple shoes, I got a phone call on 2/8/2023 from one of the ladies that works at foot solution that called tell me that they can't keep ordering shoes because of the colors on the computer that said grey. I understand if the colors didn't match what I requested but I didn't require the extra attitude from the sales person.
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December 2022 by Keesha Wynn
The staff is very knowledgeable and courteous! I planned to return with friends; however, after wearing the shoes as suggested it began to hurt my foot. Unfortunately, Foot Solutions of Orange Park does not take returns or exchanges shoes. Now I have to sell them on eBay or another venue because I cannot wear them due to the pain in my foot.
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November 2022 by Marie Cottom
Lisa was great! She took her time to get me the most comfortable sneakers. I appreciate her time, her professionalism and expertise. Location is very good. THANKS AGAIN LISA.
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October 2022 by Mardelle Wehby
I've been buying my shoes at Foot Solutions for several years now, and I'm grateful to have a place nearby to get shoes that are comfortable, well-made, that last and look nice. Shoe comfort is a must. I've always had good and helpful service too. Very satisfied.
