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February 2024 by Marcus Durant
Great experience !
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February 2024 by L P
Very courteous and helpful. I will only go to this establishment only to do my rentals.
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February 2024 by Patty Maddox
Listened closely to what we needed. We had to go back an hour later but they had the SUV we needed. Excellent service!
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February 2024 by Ronald McIver
Only one I use
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January 2024 by Veronica Huggins
This was my first time using the Orange Park branch, the team members were engaging and helpful.
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November 2023 by Stan Searles
The location for me was perfect. The staff were very friendly and professional. The directions were perfectly clear. The car was BRILLIANT! I mean for a rental to still have the new car smell?!?! Loved it. Will definitely recommend and will definitely be back!
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October 2023 by Bethany Bell
I've been in a bind with my vehicle detained for an unknown length of time and must say, Darnay and Dan at Enterprise have made the typically pain-in-the-rear process as seamless as possible for me. For one, it's not at all difficult to get a person on the phone for the weekly rental update or agreement e-mail request, and for another, they kindly switched a vehicle out for me when I asked in the beginning of the process. They also made sure the vehicle maintenance was addressed when I had a low tire pressure reading. I'm really grateful to this location for their assistance during this semi-stressful time. I haven't had the chance to interact with anyone else there but Dan and Darnay have both been very kind, pleasant, and efficient. All checkpoints nailed, in my opinion!
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October 2023 by John F
Enterprise was awesome from the phone call to start rental all the way to the return process and everything in between
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September 2023 by Joel Lankford
Awesome fast friendly service and go the distance to make sure you're satisfied
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August 2023 by Julie
Enterprise was prompt in having a car ready for me after my accident. The service personnel were efficient and courteous.
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August 2023 by Michelle Taylor
Fantastic customer service. Had an issue with the reservation date not showing me coming in for a pick up on the day that I came in and I was in a hurry due to being on my lunch break at work. Dan (I believe that is his name) was quick to get me a car right away despite having nothing available at the time and even offered to drive me back to work and bring the rental car to me due to the inconvenience. Thankfully this wasn’t necessary but was so thankful for the compassion and understanding in a moment of frustration! Will do work in the future with this location!
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August 2023 by Benny Smithers
Sorry company to rent from. Screwed me over 4+ yrs ago from an employee mistake but am making me pay for damages. Has refused me from renting. Had always used Enterprise and Avis is now my go to rental car company. Enterprise ?????
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July 2023 by Chris M
Had an excellent experience. Staff and management are courteous and the car was clean. Couldn't ask for more ?
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July 2023 by Preston Coon
Friendly staff, rental cars was clean getting it. Simple and easy to work with
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July 2023 by Tony Hines
Top notch office that assisted with true professionalism. Darnay Watkins gets a huge thank you.
