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July 2024 by sherri foster
Never been treated so badly just to pick up my meds!!! I was behind the car at the window and they closed the window for lunch. I was the only car there and wasn't given any warning so I sat there with my little dog in the AC of my car. At 20 minutes until two, the pharmacist came to the window and told me I had to move. Why?? You're causing a long line behind you ( two cars) so I either had to park and wait or come inside....That's just the way it is, he said!!!! He was just rude!!!
I live in Green Cove. That's an 8 mile drive one way!! So, I'm transferring all prescriptions/refills to Walgreens in Green Cove! Much nicer people anyway!!!
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July 2024 by Richard Clune
Pharmacy Manager took the time to help me pick the best product for me in spite of being very busy -- OUTSTANDING!
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May 2024 by Mary Hardin
Apparently the drive-through is closed for lunch from 1:30-2pm, and you can't join the line right before lunch ends at 1:59—instead, they ask you to circle around the building at 2:01. Oddly enough, this rule only applies to the first car in line; the second car is served as usual. There's a sign posted during this time, but it lacks specific details about the closure or the no-wait policy.
Ridiculous made up rules .
I'm not expecting a response, as there's a clear pattern of not replying to reviews, which suggests a lack of concern for customer feedback.
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May 2024 by Richard Blank
Now that CVS will no longer field questions regarding prescriptions without a call screening process, there is no longer an advantage to filling prescriptions with a local pharmacy. Refilling them directly from the healthcare provider is a more cost effective solution and less stressful as the prescriptions come in the mail. No more worries about lunch hour pickups, and we get them filled at a discounted rate. the only differentiator between buying from CVS verse the insurance provider has been eliminated. Sad and disappointing.
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May 2024 by Michael V
I'm done with them. They now refuse to accept GoodRx coupon unless I move all my Rxs to them. Terrible customer service, terrible policy. Overcharging for meds is their model.
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April 2024 by Philip Clary
If you don’t have to use CVS don’t. The pharmacist will flat out lie to you about the status of your medication. One phone call I was told your insurance won’t cover until the 20th. The next phone call says insurance won’t refill until next year.
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March 2024 by Jesse Cummings
Please stop pushing the booster. My dad got the booster 2 days ago and had a heart attack yesterday.
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January 2024 by Michael Carty
It is impossible to talk to anyone in the pharmacy, the system will only allow you to leave a voicemail.
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January 2024 by Heidi H
Many items out of stock. Staff disinterested in customer service.
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November 2023 by Monica Stewart
Pharmacists working here are absolutely horrible and think they know better than the doctor. They refused to fill my 4yr olds prescription for Adderall because he "doesn't need it." Even after explaining to them that my son has been kicked out of daycare and preschool because of his ADHD. Also not to mention if you use telledoc or virtual appointments they'll refuse to fill your prescription because it's not a local doctor. I'm switching pharmacies. I have had too many problems with different pharmacists at this CVS.
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October 2023 by Deathtrophy
I absolutely adore the pharmacy team. They work so hard and give me the time of day when I need help I feel seen and appreciated by These employees I feel like Im being treated with dignity and respect. A big thanks to Tieryn she is very friendly and alway eager to help
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September 2023 by ______
Bad pharmacist
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August 2023 by Jason Colby
Awful customer service , rude employees, strange rules about medications .. just all around not a good ? pace to get your meds will never go here again
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August 2023 by Victoria Coleman
The manager was so rude. Awful service and staff. Do not go here!
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June 2023 by Joe Leininger
Great location and friendly staff. Took my cats prescription there and the techs filled it for me for 7 dollars, instead of the 28 dollars I paid at the vet. Good stuff.
