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January 2024 by Danii Wayne
Love the company, but boy howdy does their drive through take forever. Waiting upwards of 10 minutes just to be greeted is the norm. They’ve been very consistent in taking way longer than their competitors in the drive through. Their customer service needs a bit of an overhaul in this one area.
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November 2023 by Damon Graham
Jeff Hill got me an account year's ago and was the best decision I have ever made! Everyone there is courteous and kind to everyone.They have help me financially in everyway.This is a great bank and would not feel comfortable going anywhere else.All the lady's and gentlemen are very professional and always happy to see you.Jordanna has been helping me lately and always polite and kind always smiling.Just wish I knew all the great people's names so I could list them all Fantastic team you have at this branch.Thank youDamon GrahamNAS-Jax???
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November 2023 by Logan Cassity
Family has been members for years, Brianna is wonderful, the manager staff are very understanding.
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September 2023 by Curt
Community First Credit union is the only financial institution for me. I opened a new account in 2016 when I became an English teacher. My colleagues said it was the best choice. They were right!Customer service at the teller counter or the drive-through is excellent! They are professional and friendly.They’re able to custom design, virtually any type of checking or savings account you desire. I’ve also utilized their safety deposit box services. Excellent!Today I walked in to open a new checking account as well as get a new debit card and then reboot my security credentials in the CFCU mobile app. (Which rocks, by the way - THE best financial app I’ve ever seen! )Jonevia Lewis was incredibly helpful. What a great customer service agent she is. She addressed every question and solved every issue that I came in for. I couldn’t believe how quick and efficient she was. Thank you for all the help you gave me today, Jonevia!If you already bank with a credit union, I advise you to open up a new account with Community First credit union, nevertheless. You’ll be happy you did!
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July 2023 by Joe Cannoe
Went in to discuss my loan options for consolidation and possible refinancing of my auto loan.Kristina Cash took excellent care of me, explained everything very clearly and I was able to get the loan in a timely manner.
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May 2023 by Susan Chandler
I have been a longtime customer/ supporter of Community First CU. I joined when it served the educational employees in Orange Park. It was conveniently across the street from my workplace. Their service was excellent and personal. The tellers knew my name and we became business friends. They offered many different services that changed with the times and needs. 40 years later the qualities that drew my loyalty are still part of their banking experience. Even thought I have moved to St Augustine , there is a branch there with fantastic people. They offer great online banking and helpful people when you call the main headquarters to ask a question or need a specific service. It’s reassuring that as our world is becoming more impersonal and providing less service, I know I can count on a pleasant banking experience every time I interact with Community First.
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November 2022 by KIM HAWKINS
NOTHING BAD TO SAY! ALL GOOD SO FAR! BRANCH MANAGER IS GOOD PEOPLE ? TOO!
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September 2022 by H T
I came in with my siblings to deal with a few things after my mom passed and Jonevia was a blessing to us. She was so kind, friendly, and happily answered any questions we had. Thank you Jonevia!!
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August 2022 by Amber G
I'm a new member to Community First Credit Union and this was my first time through the drive thru and it was a fast and friendly experience! They have plenty of transaction tickets right in the tube for you to fill out and they are so friendly! Jonevia C was excellent and greeted me and then gave me a kind goodbye before sending my receipt back to me. I'm so glad I made the switch to Community First!
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August 2022 by mike d
I have been going to this location for a few years now and always have a good experience, however recently the last few months I have had the opportunity to have Jonevìa Coleman take care of my transactions for me. She always brings a smile to the conversation and I can't resist smiling back as we ask how our days are going. It's refreshing because not everyday goes great. Don't know which one of us gets the bigger smile, but I look forward to my trip there. I hope you don't lose this one!!
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August 2022 by Arnold Lily
I've been a member for approximately 25 years and the personal in the Orange Park branch on Blanding Blvd are the most friendly and professional people I've had the pleasure to be served by, especially Jonevia Coleman. Her smile and professional attitude always makes it a pleasure to continue banking with Community First Credit Union. I'm always very happy with each visit to this branch office.
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July 2022 by Sarah F. Mosher
We the Mosher family loves our bank!...the mgrs and tellers are just awesome ... always professional and helpful...I love my bank!!
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March 2022 by Ambrosio Rodriguez
I have really enjoyed the whole experience.they were the only ones willing to help me when I needed a new bank quick.helped set everything up including my direct deposit and I didn’t have to wait two weeks for it to start.and they have kept Ed in contact to make sure everything is good.
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March 2022 by Rhonda W.
I have been a member of Community First Credit Union (Jacksonville, Fl) for over 10 years. They have always been there to help and have always treated me like a valuable member. Thank you Community First Credit Union. Here's to another 10!
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February 2022 by Kristy H.
Community First is the ONLY financial institution that is qualified AND willingly able to manage your everyday banking to your investment needs. I have been a loyal member for years. I have significant disabilities so I am a consumer of both services. My investment team, Mark Fitzmorris and Devon Pratt are proficient and professional with such an authentic family style approach. The Orange Park location IS ALWAYS knowledgeable, efficient, and simply put, truly KIND! I drive extra miles, using extra gas and time, to visit the Orange Park location. Ashleigh B and her team at the Orange Park branch are like extended family. I am blessed to be a Community First Credit Union member.
