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December 2023 by lauren rampley
If you need a new roof you need Lee Paulsen. He professionally, patiently and kindly walked us through the process of getting our new roof. Couldn't be happier about our experience with Lee and Beaver Home Services. Thank you!
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November 2023 by Manuel Villar
I'm disappointed to write this review. I typically don't leave reviews when I'm unhappy with a service, but this experience left me uncomfortable due to their pushy behavior.Our old roof needed replacement, and they happened to be in the neighborhood. They asked to inspect our roof and discuss insurance coverage. Despite our clear refusal to make an insurance claim, they continued as if they would. Afterward, they tried to persuade us to use insurance, providing a quote nearly double what others offered for a metal roof - $18k out of pocket and $18k from insurance, totaling $36k.I quickly suspected they might be part of the problem causing high insurance rates in Florida through fraud. We intended to collect quotes without involving our insurance.This crew was the first to approach us uninvited, and despite stating we wouldn't use insurance, they acted otherwise. They even marked our roof, assuming we wanted to make a claim, though we repeatedly clarified our intent to pay for the new roof ourselves.To make matters worse, they knocked on our door four times after the visit and even FaceTimed us. Their persistence was invasive and unsettling. Please be cautious when dealing with them.
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October 2023 by Joseph Cervantes
Our new roof experience was stellar. Tanner and this amazing Installation Team knocked our roof out in 12 hours start to finish.Services: Roof repair for storm & wind damage
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September 2023 by Charles McCoy
Such a mixed review to give. I love the quality of work done at our house. Beaver found some great contractors to get the job done. Shout out to Rick and Francisco & his crew. Nathan did the interior, and the orange-peel texture looks great. Thomas did a nice job on the soffit as well.The office, however, can take its time. Scheduling each of the stages of work took a long time, about six months after the adjuster got the money from insurance and a few weeks from roof to interior and then to soffit work. Jeff works hard to build this business and keep it running well, and things happen immediately when he's involved in the project. Some of the rest of the team is working to be as responsive as him.I am happy updating this Google review and adding a couple stars for the quality of work and personal involvement of the man in charge. I'd recommend these guys and look forward to others leaving excellent reviews for flawless experiences.
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September 2023 by Jorie Thompson
BUYER BEWARE - This company takes advantage of elderly people looking for a roof replacement. I am writing this review on behalf of my grandparents who were taken advantage of from the beginning. Collected and cashed a check given MONTHS before they even scheduled the project. Then they invoiced THOUSANDS of dollars over the original cost estimate they provided. It took MULTIPLE phone calls and messages to even get something scheduled even though they had cashed the check 3 months prior. This whole ordeal has been a nightmare. Find another contractor for roofing.
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July 2023 by Doc K.
Let's say this review has been a long time coming. 5/15/22 Hail storm came through and a few weeks later Low and behold - Beaver Home Services was knocking on doors to check for roof damages. 7/25/23, 4 inspections - a deposition and finally later - in court I learn the person who inspected our roof - subpoenaed by the insurance company, not the attorney working with me recommended by beaver, was never certified to inspect roofs and had ZERO roofing experience. The expert public appraiser they refer you too, in order to get a 2nd opinion after denial by insurance has been disqualified previously as an expert. To show his expertise he shows up in a T-shirt for court. My own fault for not checking BBB for all the complaints against them prior to going down this road with this company and their highly questionable business practices. Would give them a 0 if possible.
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July 2023 by Tim Maynard
Justin and the roofing crew were great to deal with. Justin had to work hard because my insurance company was trying to manipulate me into making repairs when replacement was needed, and Beaver home stepped up and went to bat for me. After a long battle, lawyers, national adjuster, etc., they got the insurance company to cover the storm damage they were obligated to from the beginning. 16 months later and I have a new roof. The workers were polite, fast, and cleaned up the mess when finished. If you have damage to your roof, or just need a replacement get ahold of Justin and he will take care of you!Services: Roof repair for storm & wind damage
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June 2023 by Mary Mayo
I cannot say enough positive things about my experience with Beaver Home Services. Doug Peery helped us thoroughly with the entire process. Our new roof looks amazing! If you are looking to get a new roof or inspection ask for him as your accountant manger. He very helpful and makes the process very smooth. Thank you Beaver for making my home beautiful again.Services: Roof inspection
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June 2023 by Jessica Chandler Terrell
Doug Peery was excellent- he helped get our roof replaced in a timely fashion. He was easy to work with and responsive to our questions promptly. Highly recommend Doug and Beaver Home Services.Services: Roof inspection
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May 2023 by Michael Brookins
I contacted Beaver Home Services for roofing inspection and ended up getting them to replace our roof.Cory Williams coordinated the whole effort from start to finish and made sure to keep me abreast on the process.The day the job started the roofers were here a the crack of dawn ready to start work, working sunrise to sunset tearing off the old roof, then the next morning came out to install the new roof.Thanks to Beaver we have a beautiful new roof!Services: Roof inspection
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May 2023 by William Terrell
After several inspections/estimates we decided to go with Beaver Home Services. Doug Peery was very punctual and knowledgeable about what we needed. He offered options and advise to make sure we are getting the best results. My family highly recommends their services!Service: Roof repair for storm & wind damage
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May 2023 by Christina Oney
Kip our sales rep was amazing he came through on everything he said he would! Rick the onsite supervisor was amazing, very thorough and personable. Bernardo and his team did a truly amazing job on our roof it is beautiful. Every neighbor can not believe how great they did! Thank you to your entire team!Services: Roof repair for storm & wind damage
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May 2023 by Rachel Esposito
Gus is the most knowledgeable roofing professional I’ve worked with. He answered every question I had and was very pleasant throughout the entire process. Our new roof is beautiful and we are so glad we went with the Beaver team.Services: Gutter repairs
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May 2023 by Ruth Randolph
I'm not happy with the conduct of my account Manager and how he handled our claim. He was dishonest and we were delayed our roof being completed by months. Released a deposit in 1st of December and my supplies were not ordered until February. He told us they would be coming out on 2 separate dates to replace the roof and no one showed up. When I called, he told me there was an issue with the county and they haven't approved the permit yet. I went to the county and they had said no permit was even submitted. He was not honest about the status of the work. I called him and told him I was going to void the contract and find another roofing company as I didn't want to play games anymore. Eventually the supplies were delivered and over a month went by before they came out to replace it. I was told it would be the following week. I had to constantly contact him for updates on my roof, which was annoying.However, the rest of the staff was completely professional and did a fantastic job and I loved the new roof, which I would rate as 5*.The only reason I'm dissatisfied is a result of the lack of communication from my account Manager.
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April 2023 by Ruth R.
I'm not happy with the conduct of Doug and how he handled our claim. He lied and was delayed our roof being completed by months. Released a deposit in 1st of December and my supplies were not ordered until February. He told us they would be coming out on 2 separate dates and no one showed up. When I called her told me there was an issue with the county and they haven't approved the permit yet. I went to the county and they had said no permit was even submitted. He lied so much and was not honest about the status of the work. I called him and told him I was going to void the contract and find another roofing company as I didn't want to play games anymore. The supplies were already on my house and over a month went by before they came out to replace it. I was told it would be the following week, which was a lie. I had to constantly contact him for updates on my roof, which was annoying. However, the rest of the staff was completely professional and did a fantastic job on my roof. The only reason I'm dissatisfied is a result of the dishonesty and lack of communication from my account Manager.
