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February 2024 by Chris Horcher
Absolutely the worst bank to deal with. Compass then BBVA we’re amazing and the came in PNC. Fired all the great people that I had built relationships with for so many years. Get locked out of my accounts constantly. Never anyone you can call to help. They charge you for the simplest of things whether you have one account or 10. Pulling all my accounts away and going elsewhere. HIGHLY RECOMMEND TO STAY FAR AWAY FROM pnc bank.
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October 2023 by Marsha Small
Very nice guy Tommy, that helped me
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July 2023 by Hector Gonzalez
Hands down best customer service we’ve had. They even opened the door for us. I want to come back just because of how well we were treated
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July 2023 by Kenneth Cottone
Always a friendly bank
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April 2022 by Jason Doane
Compass then BBVA were amazing. PNC buys them and turns to garbage. Locked out of accounts . Business partner dropped from account. Claims you can't have partners on account.Now I'm locked out. Try to reset , can't find the User ID I've had for 10 years. Wait on hold for hours , hung up on, transferred, transferred again, sat for 30 more min. Call back, more of the same. No one can help me.Going to a branch is next . May pull all 6 accounts .
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August 2021 by Crystal M.
536 Blanding Blvd, Orange Park, FL 32073 Branch. FIRST the ONLY ATM they have isn't working. Then I go to the drive through banking, 1 car in commercial and 1 car in regular banking. So far I've been here for 15 minutes and only the commercial customer was taken care of. The original car in regular, still in front of me, was not handled until ANOTHER Commercial customer drove up and they treated him a** priority to the customers who have personal accounts. The customer ahead of me is currently reaming her for being here for over 35 minutes waiting to cash a check, and demanded her check back and would go elsewhere to do business. Worst experience at a BBVA and unfortunately for hyphen, I do mostly all my banking online so this is my first experience with an actual branch.
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March 2021 by Linda Shaffer
This is the worst bank to do business with. You are forever getting locked out of your account on line and when you call to unlock you cannot understand the person and have to wait forever to get help. DO NOT BANK WITH THEM to many other banks that care about their customers.
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July 2020 by Karla Michelle. iloveu77
to slow!
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August 2018 by Brandi Fosburgh
Friendly but another slow branch!
