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July 2024 by Jason Kopchak
Stored my RV here never had any problems great staff!
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June 2024 by Howard Simmons
Horrible customer service! I wish I hadn't choose them. Staff is extremely rude. No point in signing online, you still have to go in to re sign everything
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March 2024 by Tyler
We don't need anymore storage. ?
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October 2023 by Robin Brock
We had an outside storage for a little over a year. Almost everything in our storage got eaten by rats. Over 20,000 worth of stuff we had to throw away. There were so many bugs and mice droppings in all our boxes and furniture. There was a lot of water damage. Alot! We closed it the other day. The manager told us she should charge us for a cleaning fee. Mind you. We paid over $300 a month. For over a year. And cleaned it out. What was left was mice dropping and bugs. And so much stuff was thrown away. Her response was “that’s what happens to an outside storage unit.” We complained a few months ago about almost all our things were ruined. We got $150 off our bill for the month.I recommend to not use this place. That’s all.
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June 2023 by George Hawkins
Atlantic Self Storage has a bait and switch practice for new customers. Last month, I signed up online for $169 a month with the first three months 50% off. Lisa called me the next day letting me know that the first month would be 50% off, but the following two months would be at the full rate unless I bought a $40 accessories kit. The sign up terms never once mentioned any additional fees or conditions, only additional taxes. They will not refund your money.
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June 2023 by G
Lisa and Emily went above and beyond to help me with an somewhat difficult situation I was going through, they made the matter effortless and I appreciate they're help and extreme kindness I would definitely recommend Atlantic Self Storage to friends and family because of those 2 Beautiful young ladies...Thank You so much!
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June 2023 by Shannon Hube
Great front office people!
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May 2023 by Liz E
I found out prices continue to go up if other facilities go up. I've asked for cameras inside bldg and I see new painted lines for boats after being told rvs, trucks, etc wouldn't be there. Cameras went up facing down those isles. Then near back bldg the cheap fence has been open for whomever wants in. I've has a break in and was supposedly told a month later with a witness seeing unit locked properly. So then the same dirt/black flakes were still there a month later. I don't feel I should have my rent keep going up to pay for everything but the safe suggestions I made. The staff has changed 5 times and feeling unsafe isn't cool. Then fundraisers of sorts always go to Jacksonville. Not Orange Park.I recently seen quite a few of their facilities in Jax and all need a face lift. Previous raises in cost didn't reflect any changes. Recently 1 of the employees changed again and my biggest concern was that it may have been an employee who went in my storage. A back enclosed bldg should have security, Period. I've been threatened by previous renters who I thought were already following me at night start screaming at me because I made sure gate shut and they belong there. The owners back then said they saw them the next day and apologized as those tenants were moving out. I hardly ever went up there and didn't have constant price increases before. I wish I could leave a better review but my concerns go to the wayside after many years of being being a customer.
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April 2022 by CheriOnTop
Staff are very friendly and professional. I sleep well at night knowing my things are safe. Thank you Lisa and Brittany at Ridgecrest for making my move a successful one.
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February 2022 by Loretta Mars
Excellent storage units. I rented storage from this wonderful company. During my many months of storage I found the staff to be respectful, friendly and cooperative. My storage unit was clean, the facility was well light, and with great security.If I ever need a storage unit, Lisa and her team will be the first and only all I make.
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July 2020 by Bri “Bittybby” Pou
Awesome customer service the sisters are amazing and it asked for a better place to store your items very safe and reliable people I recommend you get your unit Atlantic Self Storage sisters are amazing Jennifer and KarenThank you so much again to both of you
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February 2020 by Bri Pou
Awesome customer service the sisters are amazing and it asked for a better place to store your items very safe and reliable people I recommend you get your unit Atlantic Self Storage sisters are amazing Jennifer and Karen
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November 2019 by David Wozniak
They're fair, and willing to work with you. They're also in a convenient location, right across from Walmart!
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November 2019 by E Silva
Got broken into my space, unsatisfied. Moving out!
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October 2019 by Laura Rushing
Helpful staff and secure storage units.
