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August 2024 by Jennifer von Stroh
Wow. Just wow. Was evaluated by them and diagnostics run for our dog with chronic ear infections to the tune of over $400 (just for an eval).allergy testing was an additional $400 and change. This was done only 6 months ago. Called again to try and get in because our vet said he needs a video otoscopy and there is "nothing" else she can do. Well we had to save some for the next appointment. The girl on the phone told me that he needs 1. Another eval even though it has been only months ($120), 2. Diagnostics with labs, cultures etc ($600). So I asked if that included the video otoscopy. Oh no she says. That runs anywhere from $800-$2000. Is it at least done on the same visit, since we would be driving 2 hours to get there? I asked. No maam she says, that's another appointment. I told her he was only there 6 months ago. She didnt care. I told her that was a ton of money to pay again when we just did all that. Didn't care. I told her that my dog has pus in his ears, likely has permanent hearing loss from chronic ear infections and is yelping when you touch his ears....DIDN'T care!!! I asked is there nothing we can do that is a little more cost effective, she told me that those are the prices then proceeded to cut me off and ask if I was going to book an appointment or not!? When I said no I don't think so, before I could even finish that sentence, she hung up on me!!!! Zero compassion!!! Money gouging people with no compassion for animals!!! I swear they try and deter you by smugly telling you their very high prices. Just dont care. Why would you get into veterinary medicine and not care about the animals or people you serve. Horrible place. Horrible.
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April 2024 by candela grace
Awesome services and awesome staff.
Highly recommended.
They took great care of my Tatiana. Thank you!
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March 2024 by Morgan Heckel
I can’t recommend this clinic enough! I finally feel like we have information about what is going on with our dog’s ear infection. Ely was a super sweet tech and the doctor was very informative and answered all of our questions. Poncci says thank you so much for all of your kindness and for your help with her ears.
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January 2024 by Martha Wilkinson
The staff is very professional and courteous. It was a great experience!
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October 2023 by Stefanie Schmitter
Friendly and excellent service!!
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August 2023 by Mary Ann Laverty
I am so grateful to Dr. Keppel and the staff for helping out my baby girl! We have been battling allergies for the last 10 years, with things getting totally unmanageable the last year. After exhausting all efforts at our regular vet, we tried a dermatologist and finally have seen significant & positive improvement! I’m so happy she is finally getting the relief she needed so badly! Highly recommend this practice ❤️
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July 2023 by Jahmel Miller
We're so happy to have our dog back. This place is a God- send. Dr. Bartlett has really helped our fur baby to have some quality years by addressing allergens and skin problems. The only issue I ever have is the ridiculously long wait. It appears maybe the office double books at times. If that is the case, it would be courteous for the office to at least compensate for the extra 30-45 minute waiting time. Time is money!
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June 2023 by Mikaella D.
This place is pricey but they will get to the root of your furry friends problem. They develop a treatment plan for you. They are not discreet about the cost of the care that you will receive. I am unsure if payment plans are available. My dog had her first appointment here 2 months ago and she can now live her life itch free and has had major hair growth since the beginning of her diagnoses.
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December 2022 by Jessie Murdock
I was very impressed with our entire experience at Animal Friends dermatology.I'm so happy to finally see our pet itch free and have relief.After years of several different meditations, injections and many other attempts to help our furbaby she finally got treated properly at Animal Friends dermatology.The staff and veterinarians were all helpful and kind.Thank you Animal Friends ❤️The photos were taken before getting care at Animal Friends.That's what our poor baby has been dealing with.
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December 2022 by Droluk _
Great doctor and very attentive. Did testing to find out what bacteria my poor pup was infected with so that we could get the proper antibiotics to treat it.
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December 2022 by Jessica Murdock
I was very impressed with our entire experience at Animal Friends dermatology.I'm so happy to finally see our pet itch free and have relief.After years of several different meditations, injections and many other attempts to help our furbaby she finally got treated properly at Animal Friends dermatology.The staff and veterinarians were all helpful and kind.Thank you Animal Friends ❤️The photos were taken before getting care at Animal Friends.That's what our poor baby has been dealing with.
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November 2022 by Rachael Kistner
They are so compassionate, communicate clearly, and take their time. I didn't feel rushed ever, and I felt like they genuinely enjoyed being around my pup, and want to help her! Everyone is so kind and knowledgeable; I feel like we are in exceptional hands !
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September 2022 by Debra Daigneault
Very friendly and professional. Very knowledgeable and caring.
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September 2022 by Laura P.
While the place is pricey I'd do anything for my pups. He's got some skin Issues and gets infections. They are always so nice and treat us quickly and get the meds taken care of. I like that they email instructions and receipts and the check in process is super easy !! We live Emily and dr Bartlett :)
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July 2022 by Susan Mitchell
My best bud George (3 year-old GSP) has horrible allergies. We tried so many things to help his skin allergies (raw, inflamed skin 24-7) and manage multiple skin infections as a result of allergies. Finally, we decided to see Dr. Bartlett after little success with things like prednisone, apoquel, specialty shampoos, prescription creams, ointments etc. George had allergy testing at Animal Friends and was given allergen immunotherapy and cytopoint. The difference in his skin this year is remarkable. I thought we would never find this dog relief and we finally have. Be prepared for a financial investment as there is some trial and error and the solutions can take time to work.
