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September 2023 by Monica P.
I'm visiting from out of town and was able to make an appointment for my cocker spaniel to be seen. VCA contacted my vet in Virginia to request my pets records. The only downside was the long wait way beyond my appointment time (approximately 40 min.) When I asked, I was told there were two emergency walk-ins that impacted the remaining appointments. I would have I preferred this was explained when I was checked in vice in response to me inquiring how much longer to be seen. That's the only reason for 4stars. The staff, technician and Vet were all amazing. This will be my vet stop (if needed) when visiting Jacksonville.
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July 2023 by Rosa Weimer
This place was phenomenal. Treated me and my senior dog Duke like family. They used the voucher I received from adopting him and truly made us feel at home. Do NOT go to the briarcliff location if you are looking at VCAs. They will not use the voucher and charge you extra, all while not treating the issue. This VCA is amazing by all standards.
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June 2023 by Brittany Mercer
Will definitely be going back! Took my cat Bella for a new pt wellness check up and was greeted first thing, got checked in and waited less than 5 mins to get called back. They didn’t try and push anything or force me purchase anything extra like some places do. Staff was friendly and the prices are fair.
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June 2023 by Angie Fugate
I cannot adequately express how pleased I am with this practice! We were there yesterday for a new patient appointment with our new puppy, a mini schnauzer, Louie.Check in was easy; a bit of a wait but that's expected of any medical facility.Once in the room, our tech was EXTREMELY knowledgeable on issues that plague schnauzers so we were quickly on the same page about how to properly move forward with Louie - from food, to teething, and potty training.The exam by the vet was thorough, well-timed, and engaged.Would not hesitate to come back and can't wait to bring our adult schnauzer in!
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June 2023 by Christiana Rivera
They are a good hospital. The wait times are pretty long so just be prepared.We’ve had routine and problem appts. And each time they helped our animals.Mid range to high prices. They are clean and friendly. The app is super helpful.
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April 2023 by Abby Sinclair
First visit and it was a great experience. The waiting area was clean and welcoming. The tech, Jen and Dr. Rundfelt were both kind and professional.
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December 2022 by Christina Seabolt
Awesome people working here. Everyone was very nice and helpful. This is my first actual pat and they took the time to explain everything I needed to know. Great bunch working there. See you again soon. ??❤️
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December 2022 by Zhenya Brown
I love this vet, they were very understanding with my cat who was terrified of everything. We waited in the car and they took us right to the room without having to sit in the waiting room. They were very gentle and caring with her!
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October 2022 by Jeff Freese
Where do I start? I got 2 kittens for H.S. and I'm very happy with them and they were to young for some of their vaccinations so they gave me a packet from VCA and told me that I could get the remaining vaccinations for free at VCA, well that was not true. After waiting in the lobby for over 1 hr past my schedule appointment they informed me that the $77 office visits was free and the cost would be $150 per kitten for there shots .I never called VCA they reached out to me and I wish they would of been Cristal clear about everything, I feel like it was a bait and switch and a waste of my time cuz I have my own vet.if you're trying to drum up more business you're going about it the wrong way.it was very descriptive, shame on you!
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October 2022 by Angela Peacock
My pups only go to Dr. Julie Runnfeldt. DR. Runnfeldt and the staff at VCA animal hospital in Orange Park care for our dogs as if they were their own, They always take the time to educate us on things we didn't even know that we didn't know from growing older to doggie anxiety. They provide simple solutions to common doggie challenges without over medicating or over treating. And have an online portal for easy access to our pets records and send our monthly pet prescriptions right to our home. Their prices are reasonable and worth every penny. I wouldn't think of taking our dogs anywhere else.
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July 2022 by Terri Greinke
Amazing animal clinic! The entire staff exceeded my expectations and it was very clear that they love our animals and what they do.Pros:-Incredible, kind, and knowledgeable staff-Quick and efficient from start time of appointment to end-Easy online portal for scheduling-Partnership is JHS made getting them getting all our new kitten's information a breezeCons:-Location is a bit secluded with potholes on the road around it (not their fault though).
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June 2022 by Shannon H.
The only reason I did not give 5 stars is because of the birds sanctuary in the waiting room. I was not expecting it and my bird dog flipped out. Next time I will bring her in her travel crate. Staff was extremely friendly and prices were treatment reasonable. My sick baby is not back to her healthy self.
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March 2022 by Google User
The office is large, always clean, professional and everyone from the front desk to the doctors are so nice. They also have boarding. We would see Dr. Runnfeldt and Dr. Manucy and both are great doctors. They are vey kind, gentle, and friendly. They explain everything thoroughly and you never are made to feel bad for being super involved and asking lots of questions, they even like it! Dr. Runnfeldt is extremely knowledgeable, trustworthy, and truly cares for her patients. It is very obvious. She loves her work and you can ask her just about anything dog related and she knows the answer or can point you in the right direction. When my dog was very ill and had to be referred out, she would call us to check in and there are not that many doctors out there who care that much but she definitely does. She would always work us in to the schedule because she knew that I traveled a lot and was only home certain days. I seriously can’t say enough good things about her and this office. Highly recommend to anyone!!
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February 2022 by L. J.
This office is the best vet office!! We tried out many offices in town before coming here and this one was def top notch. Once we found this one, we stuck with it. The office is large, always clean, professional and everyone from the front desk to the doctors are so nice. They also have boarding. We would see Dr. Runnfeldt and Dr. Manucy and both are great doctors. They are vey kind, gentle, friendly, and transparent. They explain everything thoroughly and you never are made to feel bad for being super involved and asking lots of questions, they even like it! Dr. Runnfeldt is extremely knowledgeable and truly cares for her patients. It is very obvious. She loves her work and you can ask her just about anything dog related and she knows the answer or can point you in the right direction. When my dog was very ill and had to be referred out, she would call us to check in and there are not that many doctors out there who care that much but she definitely does. She would always work us in to the schedule because she knew that I traveled a lot for school and was only home certain days. I seriously can't say enough good things about her and this office. Highly recommend to anyone!!
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January 2022 by Ruth Shipman
This staff has been responsive, professional and compassionate from the appointment to exam and follow up.I truly believe that they care about our beloved girls.It's why we keep coming back.
