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“The owners here are absolutely amazing. I’ve been coming here (instead of the post office) since I moved in the area and I’ve been a really good relationship with them. They are friendly, funny, and they truly care about helping their customers.”
“Perfect place to ship I mean I never go anywhere else. One stop shop I take advantage of the Notary services quite often. Exceptional customer service the owner is amazing, patient and such a wonderful person to just have a conversation with. Always helps me with my packing needs my kids love going to the store and are always welcomed.”
“Love this place. Very reasonably priced. Lady who works there, Nann, is super friendly, professional & helpful. Mistakenly left my cell phone behind one time & she held on to it. Very honest person too. Found this place cause I had to ship something internationally. More reasonably priced than another place that was closer to my home. My aunt told me about this shop. Will only use this place for all my needs now. Highly recommend & I am very particular & hardly ever give 5 star reviews!”
“Honestly, I've never had a problem here (the younger guy with blonde highlights is consistently amazing) but this new girl, Abigail, is miserable!!!
Complained about the brightness being to low to scan the code off my phone. I told her another associate scanned it just fine less than 2 minutes prior, to which she responded "Oh well".
Maybe she was frustrated/overwhelmed at the long line, but it's UPS and there's OFTEN a long line. If that bothers you, work elsewhere ??♀️
It was so bad that when I was done & walked away, I told a fellow customer to have a good day because I'm naturally a happy person, ) that she said "Thank you!" at me from behind as thought I was talking to her. Good luck to whatever manager has to deal with that. She ruins the whole vibe?”
“The owners here are absolutely amazing. I’ve been coming here (instead of the post office) since I moved in the area and I’ve been a really good relationship with them. They are friendly, funny, and they truly care about helping their customers.”
“This store has always had the nicest, most efficient people. It is always a pleasure to go there. The only thing I wish is that they would open a branch at Kings Crossing in Sanford. The new mall is super busy, I'm sure they would be very successful.”
“I have come here numerous times in the past, and have always had a great experience. The employees have always greeted me with a smile and an offer of help. Today I actually needed help and I got stellar service. It feels good in this day and age of grumpy customer service people to see a staff that likes their job. Thank you.”
“The gentleman was so kind and efficient in getting my returns made to Amazon! I am always amazed at how kind they are but today exceeded my expectations when they helped me with my packaging needs.”
Open 24 hours
451 Monroe Rd, Sanford
Shipping Centers
“I have had issues with non delivery on a couple of occasions - and because the packages are always frozen goods, they are delivered the following day and the food is unusable - this is the reason I am only giving a 4.
Yesterday, once again, my package was misplaced. I called in and spoke to a lady called Monique. She offered to go into the warehouse and search for my package. After 2 hours of searching, she found my goods and called me to come and pick them up - at 6:30 in the evening.
Monique, you are an absolute star and Fedex need to keep you at all costs - its difficult to find service like that these days.
Thank you so much for your kind assistance!”
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“Mariah is a wonderful Staff Member...not only was she courteous and professional, her personality and demeanor was extremely friendly...a fantastic representative of The UPS Store!”