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“Today July 16,2024 I went in to the AT&T store and was greeted by Kayla. She was exceptional in helping me out. She helped to get my phone bill reduced and cancel two other lines that I did not have any use for. I cannot thank her enough for helping me out.”
“Mash,Is the real deal. He was confident he'd fix the phone in question (Iphone 13) that fell in a toilet... But Mash, got it done in less than 20 minutes as I waited and watched! Highly recommend. Humble and great personality.”
“I called and the gentleman, Mike answered the phone and I told him my problem and he said “come on in and we will take care of you.” That was a comfort just hearing that over the phone.I arrived and five minutes later phone screen protector replaced?! nice!”
“Celestina was courteous, professional, perfectly able and willing to answer all our questions about plan features, equipment features, and cost structures and options. We were able to quickly make decisions to customize our Verizon experience for the foreseeable future. The entire process, out the door with our new phones and accessories, was the fastest most efficient we have ever experienced. Celestina was very welcoming and friendly during the entire process. We will recommend this location and Celestina to friends and associates for all their communication needs.”
“Great customer service Nancy saved me money she offered me every deal even though I did t buy her services was above and beyond and will definitely return with my wife to upgrade our phones! Ask for Nancy the best in Volusia County don't go to Metro PCS!
THANK YOU NANCY.”
“Amazing service in this location, had problems setting up a business account it took a couple of days. But the rep at the store stayed in touch with the progress on my account and finally got it corrected. Very happy with how well the reps stay in touch with you amazing service 10/10.!”
“Impeccable and unmatched customer service. Tony Gonzalez is S-tier. I was quoted insane prices at other providers, but when I entered AT&T, Tony made sure to look out and find me the best deal! Tony for President!”
“Went in to upgrade my phone and Kyle took care of the whole transaction smoothly. Also took care of me when the wrong phone was received. He made the switch a smooth one and kept me informed the whole time. The staff were all helpful during the whole transaction. Very happy with their service.”
“Glenn at the AT&T store in Deland is knowledgeable - quick and on task!
First time I spent less than an hour buying a cell phone Thank you! Myra”
“I came in to this store from another with a bad experience and this store was absolutely wonderful. The customer service from Kaylee and Crystal was outstanding!! Highly recommend this store to others!”
“My wife went in to the cricket store to get phone's for me and her on monthly payment plan including service. She forgot her wallet so her grandmother offered to use her card untill she got back to the house. At first cool great. While they were at the store the lady said to her after a period of conversation that hey if your looking to upgrade your phone you have a 1400 store credit you qualify for with no upfront cost. So a day or to her grandmother goes back in gets a couple phones and the lady up sells her beats headphones that she told her she would never use. Her grandmother gets home and says that she doesn't see this credit for 2 phones and the headset but instead is charged 400 plus. So instead of my wife and I being able to keep our phone that were in my wife's name we had to return everything because it was charged to her grandmothers credit card. Long story short the first lady didn't explain everything very well but the lady's that had to redo the entire transaction for my wife and I did a superb job. My only gripe is that instead of having to return the phones and purchase new ones. Cricket should have a system to enable their employees to do so. Great recovery cricket.”
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“Catalin at the orange city location was superb! Great customer service! He made it Quick and painless to purchase new service! Thanks for assisting me and my daughter!”