Coggin Automotive Group is highly regarded for its friendly and professional service. Customers appreciate the caring attitude of staff members, with one noting a service person who was kind and patient, helping with GPS setup and thanking them for caring for a friend. The dealership offers a positive sales experience, with salespeople like Jennifer Gruber, Raul, and Dylan Bouchard being praised for their helpfulness, knowledge, and professionalism. Customers highlight that there is no pressure during the sales process, and staff are willing to go out of their way—such as Jennifer Gruber personally driving to a customer's house to facilitate a purchase. The dealership is also appreciated for its transparent communication, showing customers what work is being done before it begins, and offering budget-friendly payment options. Overall, Coggin Automotive Group provides timely, respectful, and caring service, making car buying and servicing a seamless experience. Customers feel valued and well taken care of, making it a trusted choice for automotive needs in the DeLand, FL area.
I was helping a friend with Parkinson's disease pick up her car. I only interacted with one service person she was quite nice. She told us to take our time is we were having to shuffle phones and get them connected for GPS and all that. I thought it was really kind of her that she thanked me for taking care of my friend.
September 2023
The service department did a good job with the small recall on our vehicle. Never had any problems with this dealership.
July 2023
Very professional on time. Work budget friendly. Show you what they're doing before the work is done. I like that payment option. I love that care about our finances. Make a way to pay your bill
