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May 2024 by Bobby Guler
I got my water spilled laptop to Badboy Computer to save data on the hard disk. They couldn't. I took my laptop to another place and they saved data. Badboy said main board is died and new main board needs. Other place made detailed cleaning on main board and my laptop is working. Low knowledge about electronics. And I paid them $35 for nothing.
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May 2024 by Noah Clupper
Kevin at badboys computer went above and beyond to help me with my gaming system. I highly recommend this place if you any technology issues and need help! Thank you Kevin!
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April 2024 by Rachel Smolinsky
I brought my MacBook to Badboy Computers to replace the display. Prior to the repair, I asked if there was any chance the computer would be damaged. He said, "Not a chance."They have now had it 8 days; it will not turn on. They said it's not their fault because they did not supply the part, although he verified it was a genuine Apple, brand new display.I did not sign anything with them, and had to replace my $1,500 computer. I am highly disappointed in the lack of accountability, knowledgeable and professionalism.Following up legally.
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February 2024 by The Photobooth Company
good customer service
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January 2024 by Rebecca Arata
They are knowledgeable about problems with your system but like everything else pricey for what they do not all the time is inflation good
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July 2023 by Lyn Anda
Love bad boys...great sevice and helpful staff.Update...Just took my computer in and it's still a wonderful place to do business with.
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July 2023 by Julia H.
I called up to the store that closes at 8 I called 15 minutes before closing I'm 3 minutes away all I needed was thermal paste. I get told to come tomorrow I say I'm only 3 minutes away, the person on the phone huffs and me rudely says just come in damn, as if I'm a problem because they don't want to work there full time. Horrible customer service.
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March 2023 by Longwood Foods
I really like this place. Kevin is very knowledgeable and quick. He gets the job done and at a very reasonable price. They are the real deal!
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March 2023 by shiairren McQueen
speedy service and professional. Very lovely friendly cat who like to help repair computers. Thank fir fixing my laptop❤️?
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December 2022 by ReaperSin
Took way to long for them just to fix an issue with my computer I DO NOT RECOMMENDED BRINGING COSTOM BUILT PC'S
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September 2022 by Gabriel Gomez
Staff was friendly. However, the service was not good by any means. I would not recommend any one come for computer repairs of custom builds.TLDR: Incorrect hardware failure diagnosis. Initial quota was for 15 days. Took 40 + business days for computer to be repaired.I came to Bad Boy computers with a computer needing diagnostics and likely repair on 06/27. Kevin was my main point of contact throughout this whole process. The diagnostic itself did not take very long, roughly a week.The initial diagnosis was a failed PSU, and bad motherboard. The timeline given to me alongside the quota for the repair was roughly 15 business days. At around the 15th business day ( roughly 3 weeks after leaving my computer ) I am informed that there is a delay on my replacement motherboard, and that this timeline will be extended by an "unknown" time frame.After another 3 weeks, I inquired about the status of my computer repair, as there had been no contact from anyone at the store, and my computer was still not fixed. I was informed there was still a delay on the motherboard, and that they would be more proactive on updates regarding the repair ( We have now doubled the estimated time for completion of this repair ).A week passes and my store contact Kevin informs me that he has received the motherboard. However that I will now have another delay. Because the motherboard was not faulty. It was my CPU which was faulty.After only another week and a half. More than 40+ business days after initial drop off. My computer was repaired and the CPU replaced. This entire extended timeline issue could have been avoided had my computer hardware failure been diagnosed properly. Do not recommend.
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August 2022 by Frederick M.
Edit: good news everyone found some place I can go won't be ever going to bad boys again this place sucks whoop edit: i also know there is a price for them building the computer but it shouldn't cost over 100 dollars. TDLR: to sum up this reveiw i spent 1,895.00 for the computer went on newegg. and looked at the parts they are all cheap and only cost all together 1009.00 where did the other 900 dollars go KEVIN!!! even with the gpu shortage if my gpu cost double than it does now where did the 400 dollars go then. now i have to upgrade this by over drafting` my account and spending $900 to get a better gpu and power supply and pay $70 just to have KEVIN put in the new parts cause i can't. So, here is my tale with Bad boys computers. I went in because even though I know my way around computer and have built one or two with HELP i didn't feel like doing myself. I was getting a decent check from my disability case from back earnings. I'm ready for a beast of a computer. I walk in the business ready to get to business. Kevin is standing there and greets me. (he is the one who ultimately built my build) i told him specifically and he will deny this " i want to play game at or above 60 fps." he asks me "what games i want to play above 60 fps" now here is the thing. Had i thought of this when i walked in i would have had probably a better build but i digress. i should have said "ALLLLL GAMES EVERY GAME THAT WOULD COME OUT NOW AND IN THE FUTURE" instead i shoot off a few game "witcher 3, cyber punk 2077 when it comes out. stuff like that" he said "o yea we can get you computer that runs those games" mind you he did not specify it running at 60 fps or above that's what i wanted i did NOT want a dip in fp below 60. So a couple days goes by because he has to make up a list of parts for the build. now i have to say this, this was in april of 2021 the gpu shortage was ramped and he told me that prices were sky high. mind you i told him i wouldn't mind paying the prices for a decent card because again price really wasn't a object atm. so he gave me a list of parts and let me just say. i STUPIDLY did not really look over the parts because this is a place of business i was expecting them to give me what i wanted i would have payed 4000 dollars for my build if it came to it with the graphics card but either way i signed off on the parts and gave him the deposit. the build cost me exactly $1,895.65 i payed in full and waited impatiently for my build took about two weeks to build for parts to come in and for him to build it. (i will be putting up pics of the list of parts which btw isn't right i found out a couple days later when i needed the exact parts to upgrade this Piece of s*** computer) I took it home started it up, and started to play games mind you I HAVE NEVER HIT 60FPS ON ANY GAME ON ULTRA ON 1080P WTF KEVIN WTFFFFFFFFF. of course he will say "well the graphics card shortage!!!" I've had this build for a year because one i didn't have the money to upgrade it cause the graphics card shortage and i payed him what i thought was enough to get me what i wanted. fast forward to a couple of days ago. I'm ready to upgrade this POS. i'm getting me rtx 3080 to replace the abysmal gtx 1650 3 gig he put in the damn thing. so i go look up the parts that i already have in the system. i look at the sheet they gave me with my recipe. i was pissed first the motherboard was a amd b450 at least that's what the sheet said well that board doesn't support pci express 4.0 which is the port for a 3080 come to find out they typed it wrong and i have a b550 which does phew close call. Well as im talking with Kevin on the phone about this i ask "so is my 800w power supply still 800" that's what it says on my sheet. he says "oh no it's a 700w." now I'm mad because i have to buy a new power supply just to run my new graphics card. I then decide to go on newegg to price out all my parts becau
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July 2022 by Patty Haze
They are so nice and knowledgeable. I have brought several computers to them to fix.
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June 2022 by dreamtoken
Great prices, knowledgeable staff, had just what I needed and installed it for me, so nice to do business with :) very pleased and will use again for sure!
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May 2022 by FaZe S.
When I called they answered the phone. I went to their shop and was taken care of right away by Brian. He diagnosed the problem right away which was a failed power supply unit. He replaced the part right away and cleaned the inside of the computer. 5 star service... a very rare thing to find in America today.
