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May 2024 by Monica Madrigal
I enter and the girl tells me without looking at me: we are closing the shift. It seems that: “good afternoon” is already widely seen.
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April 2024 by Shay Hagan
There was no soap or toilet paper in the bathroom. It might run out pretty frequently due to the people spending their day on the slot machines here. The gas pumps are very well maintained!
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March 2024 by Christopher P.
My review continues to be removed as it's triggering someone. So here it is again. Was a mission TRYING to get my fuel rewards to work at the location which ended up NOT working period. The worst part was the clerk did NOT know how to speak or comprehend any English at all. How do you hire someone to work a shift alone without the slightest of bit of English?? The clerk proceeded to swear up and down. So ultimately to end the awkward situation. I just paid the full price and was not able to use my fuel perks. Which actually was $0.35 off per gallon. Will NEVER be coming to this location again." Guys at Yelp, if you do not like my review. Then close my account. Someone shouldn't be swearing at a customer for not being able to speak their language when you are in the USA. The clerk who was onsite this day working made no attempt to try to communicate with me, or ask someone to translate. She instead continued making loud sigh gestures and massive attitude. Nothing on this review is offensive!! If you work at US based retailer, you are expected to have some level of English. If you don't know English, then at least have the decency of trying to work the customer with a better attitude. If she was nice about it, I wouldn't have been so upset. This is not OK and should be reviewed accordingly. You give bad service, you get a bad review. Hopefully try and do better to make up for it.
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February 2024 by Milady Perez
Excellent place, very helpful, the employees, the lady at the cafeteria, very attentive and accommodating with customers and above all, excellent coffee, better than the one at La Carreta, rich for many. Very good place to go
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February 2024 by Scandalo NYC
I recently had the pleasure of stopping by this fantastic gas station in Miami, and I can't recommend it enough! The service was exceptionally friendly, making the entire experience enjoyable. The array of snacks available was impressive, catering to every craving one might have during a pit stop.What truly sets this place apart, though, are the outstanding empanadas and cuban coffee they offer. They're not just good; they're downright delicious! The perfect blend of flavors makes them a must-try. Whether you're refueling your car or just in the mood for some tasty treats, this gas station has you covered. A gem in Miami for both fuel and flavor – don't miss out! ??
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January 2024 by Tahení B.
I always stop at that gas station to fill up my gas tank, employees are nice, and they always have variety of drinks and snacks, also the Cuban coffee is the best of Miami!
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March 2023 by Pedro Pablo Ferreiro Gonzalez
Today, Thursday, February 16, after buying something, I was physically and verbally attacked by an employee who apparently was painting the bathroom, without any signs, without anything and in an apparently drunken state, check your security video so you can check it hour 8 :17 pm I am going to file a criminal complaint for damages and prejudicesI have photos and video
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May 2021 by Alejandro Diaz
They dont know how to sell a gift card from same Shell. Unbelievable.
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August 2020 by Lillie Revuelta
Great and fast service
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April 2020 by Carol C.
FRAUD Alert! Do NOT go to this gas station Shell on bird and 94th Avenue, Miami. I just got a charge of $80 one week after filling my tank there and reporting it!
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November 2019 by Lillie Carias Revuelta
Great and fast service
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March 2019 by Remy Dou
Worst shell shation ever I needed to pay with a check cause I had lost my wallet and the lady assisting me called the owner to ask if she can accept a check and not only was I denied this payment option but also when I told the young lady assisting me I was going to write a review to inform the public about this she litterly told me that she does not care that they as a company don't care. The shell company is losing a lot of what we old customers look for (customer service, quality and care) it's a shame cause I've been a customer of Shell for over 19 years.
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August 2018 by Alexander Hughes
Please please please place a trash can next to the vacuum machine. I hate littering and I live in the neighborhood.
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August 2018 by esperanza manresa
I love the shell
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July 2018 by Jessica Gonzalez
The service at this location is horrible at what ever time of the day. This morning I stop to put gas because is right across the street from my sons camp. I came in and I said “Hood morning†I was ignored by the two clerks because they were having a personal conversation. I waited a minute till they were done. I then told one of the clerks that I have my loyal fuel rewards number, she doesn't let me finish talking when she ask me if I am using debt or credit. She proceeds to put the info and walks off and leaves me with the other clerk. I put my rewards info but it seem like I put in one wrong number so I then tell the clerk I guess I put in the wrong info can I try it again. She then gives me attitude and tells me, well maybe it doesn't work. I told her I would to try again anyways. She proceeds in trying to abort the process, But since she was in a bad mood then the abort process was not going through. She then proceeded to get more angry and start telling the other Clerk how she wasn't going to void the process and she wasn't going to do this and she wasn't going to do that because it's always a problem at that store. Shell I think when hiring employees they should be properly train customer service. The reason why I came on here to post my experience is because it's not the first time I go to this gas station and I get treated by the clerk this way.
