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November 2022 by j mil
Thanks Great job
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August 2022 by Karim Ladhani
Paid $160 for a detailing and got terrible work. Didn’t clean the wheels, didn’t clean inside the gas cap, didn’t even move the baby’s carseat to clean. Windows still had smudges, plus they were supposed to wax the car, I went back on my cameras to check. They never did that either. Mind you the car is only a year old and wasn’t that dirty. Complete garbage.Service: Auto detailing
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August 2022 by Karim L.
Paid $160 for a detailing and got terrible work. Didn't clean the wheels, didn't clean inside the gas cap, didn't even move the baby's carseat to clean. Windows still had smudges, plus they were supposed to wax the car, I went back on my cameras to check. They never did that either. Mind you the car is only a year old and wasn't that dirty. Complete garbage.
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April 2022 by Magdalena Atadeo
(Translated by Google) Excellent service(Original)Excelente servicio
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December 2021 by Joglis Peña Suárez
Excellent
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September 2021 by William Pupo
(Translated by Google) Excellent(Original)Excelente
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March 2021 by Frankie F.
I made an appointment and when they called to go over details. They said they did inside and outside for the same price. Unfortunately, the inside of my car was never touched. I am NOT a happy customer and do NOT recommend this company whatsoever
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March 2021 by Amalia Salado
Great service!!!!
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October 2020 by Rachel Betancourt
(Translated by Google) Super bad customer treatment. I had an appointment in an hour and 30 minutes had passed and they neither came nor called. I had to call to ask if they were coming or not, so they told me that the man who was working had an emergency and was not going to come. Lea asked if it was possible to continue the day and they told me no because at the time I asked it was 4 in the afternoon it was impossible. But on Google they say they work until 5 pm. I am not giving 0 stars because it is not possible. Unpunctual, bad customer treatment, all I can say is little.(Original)Súper mal trato al cliente. Tenía una cita a una hora y habían pasado 30 minutos y ni vinieron ni llamaron. Tuve que llamar yo para preguntar si venían o no, entonces me dijeron que el señor que estaba trabajando tuvo una emergencia y no iba a venir. Lea pregunte que si era posible al día siguen y me dijeron que no porque a la hora que yo pedía que era a las 4 de la tarde era imposible. Pero en Google ponen que trabajan hasta las 5 pm. No le doy 0 estrellas porque no es posible. Impuntuales, mal trato al cliente, todo lo que pueda decir es poco.
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August 2020 by GROD_305
I called for a premium interior carwash. First, the guy has a very bad customer service attitude. I asked about the steam services mentioned online and he said they don't do steam cleaning. The steam is included in the $85 package online. I wonder how many people think their car was steamed and it wasn't.Second, he was very persistent on having my apartment number and declined to give it to him because I did not feel comfortable. I'm glad I did not.
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April 2020 by Giselle Rodriguez
I called for a premium interior carwash. First, the guy has a very bad customer service attitude. I asked about the steam services mentioned online and he said they don't do steam cleaning. The steam is included in the $85 package online. I wonder how many people think their car was steamed and it wasn't.
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January 2020 by Danielle Douglas
Great equipment. Awesome value.
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December 2019 by Brian H.
This place has gone down hill for self service. It used to be one of the best places for self service that I found and held other self service car washes to the standard this place had set. It used to be clean and picked up and all the equipment worked. Now most of the equipment doesn't work. The bays are dirty from other people washing out their utility trailers and cleaning mud off their trucks. The sumps need to be cleaned out as they back up and don't drain Apparently there is a new owner that just does not care and is not putting any money back into the business and running the place into the ground. They are not getting anymore of my money for car wash or fuel until they get their act together. They have set a new low for how not to run a self service car wash.
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June 2019 by Dana M.
I have used this car wash for at least the last ten years. On 5/11/2019, I went there to get my previously undamaged truck washed. After I paid for the wash and tipped the employees, my truck rolled backwards a about a foot. One of the jerks in the brushing area at the car wash entrance went berserk and punched the rear quarter panel with his fist, causing over $1500 in damage. He also was menacing and belligerent to me. I am a 66-year-old disabled vet. (My story sounds similar to that of the man above who was sprayed in the face by an employee.) Olympia police responded and took the side of the car wash employee. In other words, the police accused me of making the whole thing up. That is probably why it's not safe to go to downtown Olympia anymore. OPD apparently does not like to take enforcement action. The police would not even take my report. I complained to the owner/manager, and sent the repair estimate to the manager, requesting reimbursement for repairs. I did not hear back from the station owner. If you value your car, and your safety, I do not recommend patronizing this "business." Also, be aware that some of the car dealerships take customers" cars there to wash after maintenance. When I take my car in for service, I ask the dealer to NOT take my car to the Shell car wash. I am considering not even using the Olympia dealerships anymore. I am very turned off by the whole Olympia Auto Mall experience.
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May 2019 by Linked I.
I went to Clean Finish car wash as I've done fore years. I am moving my mother in laws articles this weekend and wanted the truck bed clean as possible. I asked the attendant to spray my bed with water when i pulled up. He said he would ask then returned to tell me know. As the bed is exterior of the vehicle I asked, why. He said he was new and couldn't make that decision. I pulled forward when it was my turn. I asked again to have the truck bed sprayed, I also explained I didn't need it soaped up or scrubbed. I just wanted it sprayed. The attendant didn't even look up, he pointed to the right and stated " i have a self serve bay over there. Now frustrated I said" I know, that's why I purchased the best wash you have. The attendant spun around with his wand spraying me in the face stating. I have a self service bay over there. I pulled my head into the cab to avoid further soaking in the face of untold water. I continued through the wash as it takes your vehicle. I calmed myself down in that time. I watched a movie in Lacey. On my way home I was getting worked up again. I went back to the wash to confront this little s*** who upset me so bad. I found Sean who informed me that Zach was the Manager and he worked from 6-3 on Monday. I went back to talk with Zach. He could care less. Zach stated he had talked with the attendant before. That was it. I have been in the service side of business for moth of my career. I have NEVER treated a customer like that and would have been fired. I will not come back as I have done business there for 19 years. I'm Done. J.H.
