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June 2024 by Pete R
I was in and out very quickly and efficiently. All staff was very friendly. I highly recommend this location
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May 2024 by lisa brin
I went into this particular store because at my local MetroPCS I talked to a very nice woman named serenity she guided me in the right direction to her local store in her area were she is the manager at .
I was able to get the new Moto G 5G 2024 the phone is going off the shelf like hotcakes so I was finally able to get my hands on one. I want to thank you serenity and Steve your friend and roommate for helping me get a really good phone I appreciate your patience and time and I couldn't have got a better deal anywhere else I got a badass phone a case and a screen protector all out the door for $273 tax and all I just want to say again thank you so much Steve and serenity you guys are amazing keep doing what you do thanks again and have a great week! ❤️????
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May 2024 by Sharon Cserep
Great customer service and professionalism. I spoke with Steve today and explained to him my frustration with other metro locations I had spoken with. Not only was he extremely understanding and kind, but gave me the advice I needed to resolve my issue. I 100% recommend asking for Steve when coming to this location.
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April 2024 by Kyle McCulloch
The staff are nice, the manager is a monster, I recommend any other metro store
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March 2024 by Vanessa Suarez
Jennifer went above and beyond for us today! She was knowledgeable, personable, and determined to deliver quality service. We had many hiccups and obstacles throughout our request but she was patient and was able to get everything solved for us.
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March 2024 by Ceil Constante
Went there yesterday. I was having a rough day. The young women working there was so kind and patient. It really lifted my spirits.
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March 2024 by June Hales
Been with Metro for over 5 years. Went to this store behind Thorntons and the man behind the counter sent me packing. He was nice but my phone is broken, I am due for a new one, and not once did he try to help me fix my issues. Going to another today.
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February 2024 by David Bowser
Absolute worst customer service! I purchased a phone last month for my mom at another location, so I can merge her phone onto my family plan. 4 phones for 100$. The big lady that was working there today was so rude. The store was dead, and she was so lazy. She didn't want to do anything to help. She didn't even ask for the 8 digit pin for all 4 phones, before she started insinuating that I could be trying to merge a phone onto my plan that wasn't mine. I can see why this location is so dead, with someone like that working there. Sales would increase a lot by just getting rid of her. I wish the owner of this location the best of luck on his sales with as an employee. I've been a customer for 8 years, and never experienced such a rude metro pcs employee.
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February 2024 by Michael Scuderi
Serenity and Meek were wonderful got me an upgrade and my wife a tablet 10/10 complete turn over since I was last here
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February 2024 by Thomas Mcelroy
Serenity was wonderful got me all set up and transferred everything to my brand new tablet
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January 2024 by Kim Kokoris
The worse!
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January 2024 by Kaitlyn Nieman
Firstly, I want to say that the lady that helped me was nice and she did get my service working again, BUT she scratched my phone while trying to use the tool to open the sim tray because she had very long nails and couldn't properly handle the tool.
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January 2024 by jo ann carlock
I hope you're hearing me I'm at the old Mars store in Pinellas county on Tampa road and damonte has been the most wonderful person helping me learn a laptop and I just I truly truly thank you he has saved my life. Also I want to think serenity she was a lot of help and I'm very grateful for the staff there I highly recommend this store I've been to quite a few
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December 2023 by Dean Giuffrida
They are supposed to open at 10. She got here at 10.10 and then said you have to wait..she couldn't open the store
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November 2023 by Kristopher McDermott
Nina was extremely unprofessional, doing side jobs for family with customers in the store. Little to no information on pricing, decided to have a conversation with a friend mid sale. Something shady is going on at this is location. 0 stars and should be investigated. Staff member looked to be on drugs.
