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September 2023 by Midnight Edition
MARISA is the one who helped me . She was very rude to me. She ruined my Tmobile experience. I would give negative stars if i could!
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August 2023 by Rick Aspden
Andrea did an amazing job helping me out. It took awhile but she stuck with it and made a difficult situation possible and didn’t just give up on me. Good job! Appreciate your service.
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July 2023 by Dan Galante
I have been to this store 5 times to upgrade my iPhone. Every time I’ve gone in there I’ve waited around and no one has even greeted me. I’ll either go to a different store or just upgrade online. Terrible customer service. Terrible experience.
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July 2023 by V. Gellar
Just about everyone in this store is self proclaimed “Expert” in every issue I’ve had, yet when asked for specific details on each issue I’m met with “uhhs, umms, and I don’t know?” Like seriously some under qualified, self absorbed employees you’ve got T-Mobile
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May 2023 by Crystal Brown
Went in the store to trade my phone in and upgrade and they told me I couldn’t because of my plan which I called corporate and they said yea I could , I spoke to assistant manager Jasmin and told her what corporate said and she then said she would credit us for the trade but when we went in to pick up the new phone they wouldn’t , even had the store manager come in and her reply was corporate doesn’t know what they are talking about. So I called corporate again they had me go to another store to have them correct everything and amazingly the other store in Port St. Lucie corrected everything and was very nice about it . So beware of the store in Okeechobee they will screw you and they don’t care what corporate says .. I didn’t even want to give the store 1 star.
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May 2023 by Stephanie Booker
These girls were great and helped me set up the home internet!
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February 2023 by Vikki Counts
Fixed my phone from Spanish to English and cleaned out a lot of junk?♥️
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December 2022 by Ken Miclean
Started out with confusion on warranty phone but after 3 days David got involved & got issue solved. Deserves big part on back. Thanks David.
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November 2022 by Yung Coop
This store is so lqbtq+ friendly! I saw 2 homeless people fighting out front and staff let it slide, I did however lose $20 to my boy on a wagered bet. When I entered the store the big dog(light skinned) manager helped us to the MOST BEST PHONE my moneies can buy! a motorola moto G pure. My mom says the phone fits me and my accomplished style! Im more handsome she said! Yay! Here is a photo with me and my new phone!
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September 2022 by Denise Stirts
Nice people and great service
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February 2022 by Diana Hill
We have been with Sprint for 5 years and have 4 phone lines and they wouldn't help me or my husband because the account was in my sons name but I am the person who pays for the entire bill and I had the password, security question, and the card on the account. Call Sprint way better and they will not charge activation fee
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July 2021 by Patricia Small
Cannot get their stuff together. 3 days of 1 to 2 hours of time trying to get sprint account changed to t mobile.One employee tries to help 3 people at one time.Still do not know if what they did works!
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May 2021 by Jeff Anderson
I've been thought two screen protectors in less then 3 months of buying a $1.000.00 phone warranty charged 7.99 on last one for shipping sent me the wrong one now I have NO PROPTECTOR on my screen and waitng for a phone call to see if and when I can get one just hope nothing happens to my screen the one they but on 2 weeks ago wrinkled
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May 2021 by Heather Brown
Friendly staff made us feel at home!
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March 2021 by Henry Foxter
Tyler was very attentive. Great Service
