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February 2024 by Mary O
These people are so deceitful. I needed a new phone, so they talked me into adding a line for a discount. They said I could come back in 30 days to discontinue my old line. They were nice then, but I came back and then they said they can't do that in the store. Awful...
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December 2023 by MYOB MYOB
Liz was the most unprofessional Metro Pcs employee I have ever experienced. We live in the country and have poor cell coverage. I called customer service, They offered a signal booster. Liz told me customer service lies all the time to our customers. We do not have signal boosters. I told her I had my own tech shop and this is not customer service. Liz told me, first of all this is not your store, this is my store and secondly, if you don't like the service go somewhere else, you need to leave my store I am closing. I left a Corporate complaint. This woman needs a job cleaning toilets to go with her mouth not in the customer service industry.
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October 2023 by Carrie Damman
Chica was awesome, and quickly got us switched over from Verizon to T Mobile. By switching, even factoring in the cost of an agreement to pay off our contract with Verizon, we will be saving $167.00 a month. Don't continue to pay $272.00 a month for two Verizon phones, when you can pay $105.00 a month for more perks and better service, on two T-Mobile phones. Americans, switch while the switching is good
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September 2023 by Laqueno Miquiere
Mayra and Rigo are so helpful.Always great customer service.
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September 2023 by Nellie Sprouse
Liz was friendly, professional and made me feel special. I will tell others to come here.
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September 2023 by David Fulcher
Mayra provided great customer service.
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June 2023 by Eric Martin
Went to get a deal on a tablet for grandkids. I was in and out quickly and the associate was very knowledgeable about his job.
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March 2023 by Robin Trevino
To all the kindness and smile that they give me.Thank you so much,Everyone in metro.
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February 2023 by Lynn Scherer
Great place, great service! Very patient, and always fix what I mess up or don't know how to do!
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January 2023 by BECKY C LONG
Nice. Sales Person, but didn't help. Problems with the phone. Not happy with the service.
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January 2023 by DeadHead
I didn't get service through them because of where I lived at the time. The salesman gets kudos because instead of making the sale he was straight up and told me he didn't feel comfortable selling me something I wouldn't be happy with due to poor service.
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December 2022 by Vivian Velasquez
Didn't have what I wanted, but service was okay
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December 2022 by Richard Parks
Great service, friendly and patient.many thanks
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September 2022 by Elvia Kersey
Very helpful when I have any issues
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September 2022 by Anna Rothenberg
The staff is awesome very helpful and informative about phones and services
