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July 2023 by al berto
They say they have parts and they're going to call when its out. Then never call back. Terrible customer service.What a joke. I should have known not to waste my time with this company by reading the other reviews and seeing a grown man referring to himself as "spider". What a clown.
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January 2023 by G Strobel
Recently went to Guaranteed Auto &Truck to pick up a motor for my boss, upon pulling in after my 2hour drive I was met by Steve and one of his yard hands. Very pleasant and courteous. They asked me if they could help me, told them what and why I was there and within 10 mins after arrival I was loaded and ready to go. After securing my load I had to check my oil, transmission fluid etc etc. As I was doing so the owner Steve came over making sure I was ok and if I needed anything or help. Not very many places are as friendly and easy going as this place! They will definably be recommended to anyone I can I give them and the establishment 5stars cause they don't give the option for 10. I must add to this that I've been to A LOT of yards and this is probably in my top 3 cleanest yards I been in. I will definitely be back your newest and greatest customerPie
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November 2022 by Mary
Had a jeep picked up by them, had a small bumb in the road but the office manager rectified the problem the driver Robert was quick professional and took extra precautions not to break my water line. Will definitely use them again in the future. Thank you staff at guaranteed auto and truck partsMary,
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August 2022 by Wesley Richards
This was one of the worst Calls I’ve ever made to a salvage yard, I’ve been buying from various junkyards for the last 20 years. I buy engines and transmissions and have never had to pay a core charge for one. If that’s your policy that’s fine but don’t be disrespectful when I question it and hang up the phone on me. The only time I’ve had to turn-in a core is when I’ve gotten a rebuilt part. I was still interested but since the parts guy was disrespectful, I’ll take my business somewhere else.
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August 2022 by JM Earley
Fair people, great staff, no bs.
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July 2022 by mike karklins
Stephen and his family have been coming through for years for us. We can always count on good quality used auto parts and very good prices. Thank you for years of good service.
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January 2022 by Ismaeel Adam
Unbelievably terrible customer service. To the point that I took time out of my day to put this review in. I don’t know how u guys treat ur customers out in Florida but there is no way I’m tolerating that.
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December 2021 by Mitchell Vitella
I have owed and operated M&M Auto Brokers Inc. sense Nov,2007I have been buying parts from Sam and Steven for over 10 years.they have all ways been professional , friendly and very fair on the pricing.I will continue to work with then as long as I'm in business.
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October 2021 by Auto Biz Repairs
SPIDER SPIDER SPIDER, I SIMPLY WANTED TO PURCHASE GOODS FROM YOU AS I HAVE DONE FOR YEARS NOW. IF YOU POLICY HAS CHANGED AND YOU CANT DELIVER ANYMORE JUST SAY THAT. STOP COPPIN A NASTY ATTITUDE WITH YOUR CUSTOMERS. THE ONES REMAINING. MONEY FOR GOODS THATS IT. NOTHING FURTHER.
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April 2021 by Patricia Small
All is good once they get your money.!They do not guarantee anything. They say bring it back. We need to look at it. Their "mechanic's ", (if you can call them that, ) pull the engine apart, destroy parts by smashing them, and make it look like it is your fault, not their faulty engines and partsparts
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April 2021 by Jessica Francis
Didn't have what I needed but are looking for it so they can help me. Friendly staff
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October 2019 by Jay Cot
The employees were very friendly and helpful. They have excellent customer service, and I will be a repeat customer. Thank you for your fast and friendly service!
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October 2019 by Debbie Boyington
Bought batteries, tires and parts for our vehicle. Prices are great, never had any problems.
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April 2019 by Jake Cimbal
It was super easy to get a part. The friendliest staff and also one of the quickest. Had to get a part before work and they were able to figure out what I needed, because I had no clue, and get it to me and was still able to get to work on time.
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April 2019 by Dane Barber
Super easy to find the part I was looking for. Excellent service.
