“Our checking account was compromised and the Truist at Lake Harris branch in Leesburg Senior Relationship Banker Romain Itwaru provided support, guidance, and reassurance to us. His excellent service was 5 star.”
“I went in for information about a personal loan and Megan was a huge help! She answered all my questions and was very friendly and funny. She gave me a lot of information and helped me to exactly what I was looking for. Huge relief to go to a financial institution and actually enjoy the experience! Thanks Megan.”
“I have been with Fairwinds CU for just over a year. Everytime I have to do anything with the staff, it has been nothing but a pleasure! The staff is very welcoming and helpful. My account was compromised and they worked so hard to recover my money as if it was their own! Thank you for your full service credit union.”
8:30AM - 5PM
5625 Seven Mile Dr Suite 102, Wildwood“Kayleigh Tussey was the best!!!! At helping me today as I was searching for a loan to help pay off some things. I have been banking with Suncoast for 12 years now and can say they never disappoint I highly recommend them! They were able to get me where I needed to be with ease. Thank you Kayleigh!!”
“I bought a vehicle over the weekend and the dealership gave me a very high rate on my loan. I went in to Campus to check out the rate options were that day. Wanda Sanchez sat down with me showed me what was available. I explained that I was pressed for time but she had me out of the office and on my way in just an hour. Thank you CampusUSA and Wanda for saving me big money!!”
“Well I moving Florida The Villages . My parents have bank with them for years . I look at banks in Mid West area . I am with GateCity . They take away overdrafts, no ATM fees at all where ever I go even if charge at ATM your are reimbursed in your account the 3 to 2 dollar fee the next day . Most big banks are hard get personal note loans with . As they not help with parents Mortgage or personal loans much . But my Parents say you guys are very friendly Sandra and Roy Miller . I hope I will have good experience with you guys ! I going give you guys a shot just because my parents say you helpful and kind . Times are rough right now with inflation . I believe banks should be working with customers in fact care to have better turn outcome in ling run for both parties. That’s what makes good bank and keeps people coming back because the remember that forever. That what kept me at Gateway Bank for 20 years. So hope I will feel same way here.”
“Branch of Chase Bank, JPMorgan Chase & Co. The best banking, in branch, online, or mobile that I have ever experienced. Customer service, privacy, and security is exceptional.”
“This bank has been my bank since I moved to The Villages, about 6 years ago. They are polite, patient and will talk to you personally about any issue. I had some automatic paycheck problems and Maria and I talked more than once. Excellent customer service, much appreciated.”
“Have been banking here since arriving in The Villages. The professionalism and friendliness of the staff is refreshing. On a recent visit, April 6, the friendliness of Bank Teller Marilyn and Greeter Becky reminded us of how kindness matters.”
9AM - 5PM
2535 Burnsed Blvd, The Villages“I came in to start a savings. In less than 5 minutes i was helped and in less than 20 i was a member. Way to go. Jackie helped me and she was great. I am very excited to be a member”
“Went into the branch to send a wire and we didn't end up sending it from there. The mobile app was much easier and the fee is lower for sending it from the app too. The staff has always been friendly though and they are always ready to help us with anything. This was also the first place we went to when we moved onto this town and they were so sweet to us. I would recommend this branch plus their accounts are great too.”
9AM - 4PM
800 W N Blvd, Leesburg“Over the last few months, I have had the experience of dealing with problems of trying to help my mother have a quality of life at a nursing home, we had to go through bank records years back and deal with the problems that come with dementia.So my lawyer and I met at this wonderful Bank, Maria Chester went out of her way, to be helpful and to give us incredible service,Her thoroughness and customer service helped to make this difficult situation a pleasant one.”
“Wells Fargo customer for 40 years. Couple years ago, this branch suffered with attitude problems. Today was refreshing. David White assisted me and it was a pleasure.”
9AM - 5PM
929 N 14th St, Leesburg“I ABSOLUTELY HAD TO SHARE THE MOST WONDERFUL CUSTOMER SERVICE EXPERIENCE I HAVE EVER HAD AT A BANK.AND IT WAS WITH MELISSA AT THE PNC LEESBURGMELISSA WENT OUT OF HER WAY TO HELP ME WITH A SERIOUS ISSUE IN WHICH SHE DID RESOLVE AND I AM SO VERY GRATEFUL FOR HER WONDERFUL HELP. THANK YOU SO VERY MUCHDOUG - PNC CUSTOMER FOREVER”
9AM - 5PM
1211 W N Blvd, Leesburg“Had to go to Suntrust today to get quarters for laundry. Lobby was closed (due to COVID I'm sure) and the drive-thru lanes were super busy. Wanted to shout out to the teller working the drive thru in early afternoon -- despite how busy it was she was calm, super friendly, and very efficient. Despite the wait, she made it a very pleasant experience. Thanks so much!”
9AM - 4PM
2565 Burnsed Blvd, The Villages9AM - 5PM
400 W N Blvd, Leesburg“Scheduled an appointment for opening new accounts. Personalized assistance with Jessica. Couldn't have been better. She explained the difference between multiple checking accounts as well as the savings accounts, making suggestions for each. She even guided me through the process of setting up the mobile app.”
9AM - 5PM
1211 W N Blvd, Leesburg“Had to go to Suntrust today to get quarters for laundry. Lobby was closed (due to COVID I'm sure) and the drive-thru lanes were super busy. Wanted to shout out to the teller working the drive thru in early afternoon -- despite how busy it was she was calm, super friendly, and very efficient. Despite the wait, she made it a very pleasant experience. Thanks so much!”
“Every single person I've encountered who works here has been super kind and very accommodating. Sometimes the lines can be long but people are always friendly.I want to say a special thanks to Alex who went out of his way to squeeze me in between appointments when I didn't have one, in order to help me take care of something very urgent. He was very professional and even pushed back his lunch to help.I've never had better customer service or friendlier interactions at a bank. Thanks to everyone who works there!”
“I switched to USB a little while ago from one of the larger national banks. What a difference, it’s really great to be treated like an actual person. They have the nicest staff and are extremely welcoming. Opening an account was easy and quick. If you are thinking of changing banks, you should talk with USB and give them a try.”