-
November 2023 by T
Run away! Will never again give my business to this owner. Be very careful they will over charge or charge fees that were not agreed upon to receive a package!
-
July 2023 by Travis Renèe's Man
Im.not sure the actual problem with the negative reviews I use this location all the time they are accommodating, friendly, polite, and efficient I highly recommend them and please learn the hours it'll are things easier for yourself
-
July 2023 by Mark Nusekabel
Fast and friendly service. I needed something notarized, and they were quick and helpful.
-
June 2023 by Jason Barber
Today is June 2nd at 6:40 p.m. I arrived to have a package sent back to amazon. I opened the door and two ladies were shutting the store down and told me that they were closed. I asked them it says on the door you close at 7:00 and I was told we closed when the truck leaves. I drove 30 minutes out of my way to go to the store because they closed at 7:00. Management needs to know that they are closing early and if that is acceptable with management you need to change your hours of operation on your door.
-
June 2023 by David Fine
This store packed and shipped a item worth $1,500. When the buyer received the item it was significantly damaged. The owner stated that he had filed a claim with UPS however UPS was changing their system for claims and it would be a little while. Well needless to say it's been months and I finally contacted ups and they indicated they had no claim on file. Shameful and unethical business in my opinion
-
June 2023 by Kirsten Lang
Wish I could give it zero stars. First thing I am told is my simple printing order is a huge hassle. After the print appears off the page I am told there is nothing else we can do for you. I was in total disbelief. Very disappointed.
-
February 2023 by Dolly Lopez
The lady helping me today was very rude and very unwilling to do anything. She definitely doesn’t need to be working at this place.I have never had an issue at the store but I had to chance my 5 start rating because of how rude this lady was.
-
October 2022 by P James
Not sure which location they work at but from the looks of the reviews I wouldn't be surprised. A girl named Rain decided to take it upon herself to steal my mother's iPhone and all the employees told her it was still in Texas. Until she decides to also try to make purchases for the SIM card. I would highly recommend avoiding this location at all costs. Sounds like they just hire a bunch of crooks. Go to FedEx.
-
October 2022 by Ryan Stempski
Randomly closed during posted store hours. Big hassle and frustration.
-
July 2022 by Delilah Guadalupe
Store was closed at least ten minutes before the time posted on here and on the door. I’d get like five minutes early but ten+ is a bit much? Not cool dudes
-
June 2022 by Brian T
Does not honor posted hours. Call before driving a long distance to only find them closed
-
May 2022 by Jonathon L
I love this UPS. I’ve gone others and not friendly. The Odessa UPS store I my store and still there even since moved out of Odessa. Highly recommend for Mailbox. Packaging Express mail and Regular mand the are ALWAYS THERE as the hours stated.
-
May 2022 by Jason Donald
BEWARE OF THIS STORE. YOU WILL NOT GET ANY HELP IF YOU HAVE AN ISSUE WITH A SHIPMENT. The owner/manager "CHRIS" is terrible to deal with. He says anything he has to get you off the phone when there is a problem. No follow up, He lies about taking care of the issue, and refuses to rectify if it. Ship at your own peril.
-
March 2022 by Haywood M. Smith Jr.
I have used them several times and they have completed all of my needs when I have something to ship.
-
January 2022 by Kunal Patel
This place is never open according to the times posted on the window. Website & window states open til 7pm. Showed up at 630 & it’s already locked up & closed. Avoid this location.
