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September 2024 by Joshua Butts
Robert and team were honest when the local Ford dealer advised I needed a whole new oil pan when in reality the ford dealer didn’t properly seat the oil drain plug. Robert got the part in 2 hours or less I was on my way. Thank you guys!
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September 2024 by Anne Chasteen
Very nice staff and great service. Being a female I was concerned they might try to charge me more than the fair rate. Ended up getting a better price than what my husband expected for the repair. Would definitely recommend!
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September 2024 by Marlene Konow
Justin and Sam were super helpful and knowledgeable. I will definitely be back!
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September 2024 by 1 Schmeltzer
Amazing customer service, and efficiency
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August 2024 by Craig Muniz
Reliable, trustworthy and reasonable. Hard to find these days!
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August 2024 by Jennifer Marcano
The staff here are great. They make you feel welcome and are very helpful! Their prices are always fair and reasonable.
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August 2024 by David Miller
Been using Plaza Firestone for five years to take care of the family vehicles. Started when Ron was running the place.
New management is providing the same good service and honest advice. Use them with confidence.
A few days ago, I got a new-to-me 10 year old truck to replace my 20 year old truck and took it there for oil change and alignment.
While doing the courtesy check they identified an issue where outboard side of my brake pads were completely worn down and inboard side of brake pads were not. They also sent me a short video of the pads to my phone.
I was skeptical and since I was home did an internet search to see if this is a real possibility. It turns out brakes can get stuck on one side due to (grit, dust, grime, rust, etc) getting into the caliper works. The pictures on internet looked like the video plaza firestone sent, and the internet gave the same advice they did (replace pads and rotors if scorched).
They got the work done in a few hours. It turns out the alignment was good and not needed. The truck was pulling to the right due to the brake dragging.
I will keep going back.
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August 2024 by Joe Ludovici
These guys are doing it right. Stopped in with a slow leak and they plugged it in 10 minutes and I was off. No charge which I was not expecting. Will use them in the future.
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August 2024 by elizabeth gonzalez
They were extremely friendly and fixed my tire within minutes of me calling. Great customer service
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August 2024 by Matt Frisco
Took in to replace headlight. It was a loose wire. Instead of charging me for a new headlight they tighten the wire. Honest and trustworthy.
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August 2024 by Neal Cooper
Under new ownership,They went above and beyond. I dropped off my tires and told them I would be back in 2 hours.Wen I came back
The job was done. I would recommend there service to anyone who
lives in Odessa,Citrus Park,or Lutz..
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July 2024 by Chris Curry
Great local shop. Straight forward, no hard upsell. Quality work at fair prices.
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July 2024 by Rama Ruttala
Really appreciate extremely fast service fixing nail in the tire. Mr. Jared has been spot on identifying and fixing the issue. Very nice and cordial service. Highly recommend Keystone Plaza Firestone.
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July 2024 by Abigail R
This place is so wonderful to have in the area! Justin helped me right away and patched my tire. Service was amazingly quick. They are so friendly and the place has a refreshing small town vibe.
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July 2024 by Shawn Robertson
Excellent work, reasonable pricing, fast and friendly service. Highly Recommend!