The Original Mattress Factory is known for friendly and helpful staff who provide excellent customer service. Customers appreciate the quick and easy shopping experience, with no pressure to buy and knowledgeable employees guiding them to the right mattress. The staff, especially Vic, are praised for their attentiveness and willingness to accommodate all customers, including those with special needs. Delivery is fast and efficient, and customers report being very pleased with their purchases. Overall, the store is highly recommended for its straightforward approach, quality products, and caring service.
Quick & easy. The salesman was very friendly and didn't push too much on selling products. We knew what we were looking for and he pointed us in the right direction!!
April 2025
Fantastic place to deal with! Vic and the others we dealt with were just outstanding. Everybody was. They went over and above to accommodate my blind 95-year-old father. Thanks guys!!
February 2024
Juan Rodriguez was extremely helpful and knowledgeable in regards to mattresses and different grades. Highly recommend
