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December 2023 by Sridhar called Sri aka Dr.JustKidding Rangaswamy
o the Upper Management Team of Aspen Dental :This is to inform , that i am new to Aspen Dental compared to my family who recommended....I am so happy to meet the Doctor Mrs. Clara George who is :Highly ProficientTakes time to examineEnsure your BP is not high to manageGives some time to relaxChecks often if i am doing okay or notExplains everything in detail to me and my family laterNormally they do in Hospitals the doctors really Professional comes and explains to the family- touched by her gesturesShe waited to see , even though it was real latae, if she needs to answer any questions -this is like travelling extra mileShe is a Great Asset as a Good doctor /Dentish in Apsen Dental, FloridaPeople like her make a difference. She should be recognized as one of the best for such king of service in Aspen Dental -as a true example for being an Effective DoctorI wanted to sincerely thank and Appreciate- i was taking whole day rest and sleeping the next day due to the medicine and extraction effects.I should not forget the good Karma, otherwise i won't get sleep.. I am happy to put across anywhere in the social media also forMrs. Clara George.Mrs. George Willingness to helpAdaptabilityFlexibility to work under Aspen Dental with lot of Patience and in-depth /detail orientedthese traits should be noted and put in the Aspen Dental RecordThanksSri2. Another great person this is not in Order:"Excellent and Awesome Customer Service by Mr. John - November 30th 2023.To the Upper Management Team of Aspen Dental :This is to inform , that i am new to Aspen Dental compared to my family who recommended....I am so happy to meet the Doctor Mrs. Clara George and Mr. John ( Assistant Manager) in the office...With his help , i could manage to get at 17:45 PM on November 30th 2023... Without his help if any one has picked up like earlier , they do not really take efforts or pain -even through i have it in writing that there is an Appointment on December 1st 2023 at 12 NOOn... they did not really care and they cancelled as i sad.....he made the true difference of removing the teeth- they call Extraction in Dental termsHe is highly proficient, highly customer oriented.People like him make a difference. He should be recognized as one of the best for such king of service in Aspen Dental -as a true example for customer relationship..He is a Great Asset to the Organization.I wanted to sincerely thank and Appreciate- i was taking whole day rest and sleeping the next day due to the medicine and extraction effects.I should not forget the good Karma, otherwise i won't get sleep.. I am happy to put across anywhere in the social media also for Mr. John Rojas.Few other points to add -John's Willingness to helpAdaptabilityFlexibility to work under Aspen Dental and adjust whatever within the policy of Aspend dental and help before the closingthese traits should be noted and put in the Aspen Dental RecordThanksSriThanks & Best Regards,Respectfully Submitted,Sridhar Rangaswamy ("Sri")US Trademarks: #5030763 & 4837686"Promise Less/Under Promise and Deliver More""Excellence is not an act, it is a Habit""Honesty is the Best Policy"Be Truthful,Honest and Fair"
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November 2023 by Ronald Lauto
Everyone was very nice, the place was kept very clean, and they explained everything completely. They could not check my insurance because it was a Saturday, but followed up on Monday. There was a problem with it, and they were very gracious in resolving the issue. This is what a visit to the dentist should be.
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November 2023 by Bates T
I really hate being given false information. Then by a office manager at that. His name was John Rojas. Please be careful when you go here. It's best to go straight to insurance. They highly unethical. I ask about out pocket cost when I went here. What will be charge to my insurance. What my cost after deductibles. So, upset when I seen my insurance was billed something else other than what I was told. I spent 372 dollars first time. I was told come back. They do exams on my full mouth. However I was charge again on the exams. I dont care this place. Like I said I hate being given inaccurate or false information don't lie to me. All prices he wrote down are inaccurate. They charged you and your insurance more
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November 2023 by Maddy Harding
This Aspen Dental office in Ocoee, Florida is very professional. The receptionist is always friendly. And the techs are really knowledgeable and show concern. This is the way they were on both of my visits so far.
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November 2023 by Paul Sabo
This place is very efficient and everybody was pleasant. They were very thorough with x-rays and checking all my gums and teeth health.The most information I have ever gotten from a 1st dental visit and care plan.
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November 2023 by Louie Paterson
They pulled two teeth. When I ask for a prescription for pain. They told me I would not need it. Just to take Tylenol. The following afternoon I started experiencing tremendous pain. I called the office and ask for a pain prescription. They told me that would not be a problem and they would send it to my pharmacy. I call my pharmacy and hour later only to find that nothing was sent. I called the office back and told it would be completed in 10 minutes. When I call my pharmacy in hour, they said they still didn't receive a request. When I called back to Aspen they were now closed. They then let told me that I had to call their off after hours number. When I reach them they told me they would get in touch with the doctor and he would call me back. An hour and a half went by and I still hadn't received a call from the doctor. So I decided to call back again only to receive the same information and a promise that I definitely would receive a call from the doctor. Finally I called the pharmacy to see if they at least had filled my prescription and to my surprise they had. It was a script prescription for Tylenol 3. However when I took it it still would not stop the pain. It only got worse. So I called back and asked to speak to adult doctor again. They assured me that one would call but no doctor ever called the entire night. So I had to be rushed to a 24-hour dentist to see what they can do for me. After he examined me he told me that there was fragments of my teeth that were left in my gums which created an infection and swelling and that was what will causing the pain. He told me that they did not do the job the way they were supposed to and I should go back there first thing in the morning to talk to them. I then went back to them the next day at 12:00 only to hear that there was no doctors available but when they came back from once they would give me a call. It's now 9:24 in the evening and I have yet to receive a call from a doctor ever. This is unprofessional and uncalled for and I will not tolerate it. And I will request a full refund from this dentist because they dropped the ball
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November 2023 by Gilbert Price
My visit was excellent. They made me relax, staff was very helpful, treated me with respect. Helped me to relax because I am very nervous when having any dentist work done. So my experience was excellent. You are easier and deserving top notch recommendation. Thank you
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November 2023 by Gregory Jackson
I chose this Aspen Dental office as my new home for dental care. I am very pleased with the professionalism shown by every member of the staff that I came into contact with. This is coming from a person that historically does not like going to the dentist. I look forward to having my dental needs met by a staff of people that enjoy what they do.
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October 2023 by Sharine Wishart
This dental location is great. They offer good dental care. Dentists are knowledgeable and professional. The staff is friendly. The office is clean and nice. Want to specifically shout out Georges RDH, for honorable mention. Had 2 visits with him and he was great. He has a pleasant demeanor with great skills. My teeth look and feel brand new.
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October 2023 by STACY THOMAS
I had such very bad tooth pain. I was able to get an emergency appt the next morning and without having to wait. They were very gentle and were able to pull the tooth without any pain. I will definitely make them my primary dentist. Everyone in the office were very accommodating and went out of their way to make sure I was comfortable. They were GREAT!!!!!
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August 2023 by Willy Will
Awesome customer service, they are above and beyond the competition. The office Manager deserves a special shout out, Great job.
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June 2023 by Mike Halaschak
Tried to have them as my dentist. Called there left info on my insurance. No call back. Went there. Made appointment with receptionist was told she’d call after check if they take my insurance. No call. Called them again. I was told they don’t take HMO Dental. Don’t waste your time at this place. Poor service.
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May 2023 by George Ramsey
I had a 9am appointment only to be told when I got there it was at 9:45. Then after the initial x-ray and exam I was directed to meet with the person who would go over everything with me. I came in to get a cleaning just because I’d never used the insurance. I had no issues with my teeth. Not only did they refuse to clean my teeth but wanted to charge me $848 for a procedure that I didn’t want!! I felt like I was at a car dealership again!! Whatever happened to just giving the customer what he wants and not what YOU want him to have. This was merely an attempt to bilk money from my insurance company and I’m willing to bet it’s a common practice!!
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April 2023 by Joel Pelissero
I had a great experience. Every single person I encountered was so nice and helpful. Made it so comfortable and easy throughout the whole process.
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April 2023 by Stewart Oakes
You are a blessing and a fresh air and approach to dental care. Your staff is people friendly and professional. I feel confident in your company and trust bringing my family here. My smile will serve as a walking advertisement to my friends and co-workers.