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January 2024 by Lisa Golden
The girl at counter was super nice
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January 2024 by Mackenzie Barnes
I like that they provide you with carts to be able to move your stuff from your car to your unit.
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December 2023 by Sadie Brownlee
Payed for packing paper to go pickup when it was ready but when I got here an hour before they close no one was there
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November 2023 by Family Matter's
Great customer service.
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September 2023 by Maritza
Niki was absolutely on top of her game. Beautiful personality and she has absolutely has great customer service skills!
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September 2023 by Mike Tucker
Everything you could want in a storage unit facility. They keep the facilities clean. Did I mention this place has ice cold ac in the hallways and units. No more cooking in the sun.
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April 2023 by Jeka bird
Nicki has helped me since day 1 and she continues to do so, to which I’m very grateful for! She has always remained professional, and very dedicated to helping the customer any way possible! Thank you Nikki!
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April 2023 by Scott Cook
The lady that works here is super helpful and very nice. Good experience... Very easy.
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April 2023 by Charlene Fletcher
Great storage location, affordable, secure & and great customer service.
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January 2023 by Jessica Lynn H.
We had problems left and right with our move and honestly was not expecting anything different coming to uhaul. BUT ..... such a pleasant surprise.Nikki at Uhaul location 505 sw 17th st. Was truly the biggest help to us and one of the nicest people we've come across in Ocala thus far. She helped us more than ever !! Thank you thank you NIKkI!!
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September 2022 by David Smith
People were kinda rude and inconsiderate took forever to do anything
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June 2022 by Mariusz Swieca
Good working ppl. Thenx for your bosses
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April 2022 by Anthony Delmonico
The lady there working was great to deal with and had a really nice personality as well
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January 2022 by Erica D.
Bought a storage unit on an online auction. This company (or employees) messes with the units. The unit was messed with from the original pictures posted. Many items were broken to piece because they shoved a bunch of additional broken items and furniture in and on top (I guess to make us have to dispose of it instead of them). Many items were stolen, including a toolbox, rolling cart, and others you will see in the pictures. The employee (while nice) refused to allow us to talk to a manager or owner. So either the owner/manager is in on this and helps them steal items and mess with units, or they are unaware in which case we will happily remove all the bad reviews we will post if the $50 cleaning fee is returned to us. We ended up not able to clean out the unit entirely due to the dishonesty and them shoving a bunch of additional broken stuff into this unit.
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November 2021 by Nev Freeman
My worst uhaul rental ever! This truck should be taken out of service! Absolutely stank of cigars and I don't smoke!!It was disgusting, I booked it in advance and had plans elsewhere to use it for towing 3 trailers. I asked for another vehicle and they told me they had zero an then acknowledged the smell and admitted they couldn't get the smell out after numerous attempts.All 4 hours of using the vehicle I had to have the windows fully down and a/c on lowest fan speed because it smelled worse if it was higher!1st bad experience with uhaul.
