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October 2023 by Lakishia Simon
Service was pleasant they got me in & out in a timely fashion as he said when I called the same day & got the appt
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September 2023 by Rachel Ranney
My ex husband is a mechanic and I panicked after my divorce. These guys were amazing and honest and took excellent care of my car. They went above and beyond and now I wouldn't go anywhere else! Owner and Trevor are amazing!
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August 2023 by Myrlena Weiß
Amazingly kind, professional, and thorough. My truck broke down with a freak mechanical issue on a road trip, they got me back on the road within 2hrs and at a good price. They even welcomed my pets inside with the AC on a very hot day. Stellar business.
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August 2023 by Paul Sahakian
Honest, clean and profession shop. Had an issue and they took care of the truck while I waited. I would not hesitate bringing my truck there again.Service: Steering & suspension repair
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August 2023 by Jason Rachunok
Not even wanting to give a star...Took my car in for a free AC check that they advertised because my ac was blowing warm ...Well it wasn't free but $59.99 ...They misdiagnosed my problem took the freon I had in there replaced it with their freon gave me my car back said it was fixed and blowing cold, then charged me $150.00 and it's still blowing warm, went back and now its the compressor and wanted to charge me an arm & leg...NOPE....Also misdiagnosed my front rotors going bad said it was my back brake pads and it wasn't at all it was the front because my steering wheel was vibrating...These guys are scammers I wouldn't take another vehicle their for a flat tire!
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June 2023 by Brian Boundy
Took my car in to get a estimate on a muffler system cause mine was shot. They told me I needed a whole new muffler system with the catalytic converter. They wanted to charge me $6000. I took it to a different place and it only cost me $250. I didn't even need a new catalytic converter. Plus they didn't do my breaks right either. Bunch of scamers.
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February 2023 by mark clifford
I will definitely not go back again I am very disappointed. explained everything to them about what I wanted done and needed estimates on and it was a disaster. When they return the car to me after the one thing they did out of the list they didn't even explain to me on some of the things I brought it in for I went out to get in the car and went back in and said are you even going to tell me what I was complaining about and what was wrong how much, did you even want to take care of it. They said oh it's going to be this much and you need to replace all four sensors on the tires. I said you know it could be only one instead of doing all four to save a little money. they didn't have an answer they didn't even have an answer for any of the stuff that they didn't do. But the stuff that I wasn't worried about they sure did give me estimates on that for tires etc etc. There was even a woman there in the waiting room that I was talking to third time back spent thousands of dollars she felt like she was being taken advantage of and I felt really bad for her. For me I'm just never ever going back there again. For anybody that goes there use caution that's my review.
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February 2023 by Eam Xoc
I was glad to have my car towed here. Fast and great service, my car feels brand new now!!!
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January 2023 by Tim Doyle Music
Not thrilled. Nice guys, but didn't know how to handle one of the coupons that THEY sent! I keep getting the coupons but don't think we'll be back.
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January 2023 by Eli McCormick
Great service! 10/10 got my tires rotated in minutes! Will definitely come again!!! Thank you!
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December 2022 by David L.
our grand caravan 2015, AC was blowing hot air for the last two months, we took it to Tuffys auto care and spoke to Fred, Fred was very personable, friendly and explained to me the process. they emptied the old refrigerant, filled it up and check for leaks. The price was very reasonable and we we very happy with their service. I recommend Tuffy auto care to anyone. you wont be disappointed Thank you Fred!
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November 2022 by Don Blair
Approx 2 months ago family friend took 2015 equinox for brake service. Rotors and pads replaced. On drive home noticed vibration in stearing wheel and driver's seat. Took back Balanced tires$$$. Drove home still had vibration. Took back. Found bad tire. Decided to put new tires $$$. Drove again same vibration. Took back told basically nothing they did caused issue after being charged over 2,00$$. Update: contacted Sue ,she said she would contact friend to see if they could work out the issues.
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October 2022 by Patti Stafford
Price was good, but they promised they would look at my car in 2 hours and they ended up keeping it overnight before looking at it the next day....
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September 2022 by DC C
Great guy, was able to quickly diagnose the problem. Appreciate the honest service. He's now my go to shop for automotive repair!
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July 2022 by Matthew Files (Faith and Knowledge)
My experience with Tuffy’s has always been great. Finding a trustworthy Mechanic is very difficult but I trust Tuffy’s of Ocala. My latest visit to get my tire looked at, they took care of it quickly, cheaply, and honestly. Bill was the costumer service rep that day and he was very kind and helpful.
