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October 2023 by Suzanne English
Chris was extremely helpful on the phone. He was very patient with me and walked me through the fix to our problem. I would highly recommend Sleep Center of Ocala because of Chris's courtesy and professionalism.
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October 2023 by Ed Gueth Sr.
Over the years we have purchased several mattresses and I would recommend this over them all. Prices fair and good people work there , very helpful and dont try to rush you into a sale
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September 2023 by Kay Fulford
I visited The Sleep Center on Hwy 200 on 9/5/23. I was greeted by Dustin who was very patient and answered all my crazy questions. There was no trying to up-sell me and he took his time explaining different products. I ended up making a purchase and arranged for delivery which was scheduled two days later. Both men that delivered my new bed called to let me know they were on their way. They arrived at the agreed upon time, removed my old bed and were very efficient in setting up the new bed. AND I slept very well that night. I would not hesitate in recommending this establishment and will return when the need arises. Additionally, this is FAMILY OWNED people - support your local business!
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September 2023 by Kortnee Gill
Great place freindly staff and great prices on their mattresses. I highly recommend this place!!! I got a whole king bed with the box spring for a really great price cheaper than everywhere else!
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July 2023 by chris crispell
Store was clean and looked professional. When the staff member introduced himself as Chris I chuckled since my name was also Chris. He was very knowledgeable about the inventory that they had. I had no idea there so many options. I ended up buying a bed and getting it delivered the next day. Delivery guys were very courteous making sure to be careful around the house. Overall I give them 5 stars I will be back for my next bed at the Sleep Center.
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June 2023 by Lynn Russell
As a survivor of Hurricane Ian who lost everything,I read the reviews carefully before purchasing a newbed to go into another home.Shopping at the Sleep Center was a wise choice.I have found that Chris and his crew are a rarity intoday's marketplace. Old fashioned values here;as a customer, you matter. Shopping is a pleasantexperience, customer service is excellent, deliveryis prompt, and I was able to find exactly what Ineeded. I do hope that anyone reading this reviewwill make this your first stop for your beddingneeds. I cannot say enough good things aboutthis business.
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June 2023 by Ada Everett
Highly recommended only place in Ocala FL Best mattresses & carry quality made in USA brands selection & affordable prices & large variety. Chris was knowledgeable on all brands & honest no pressure professional.Thank You
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June 2023 by Amanda
Chris took great care of me. Free delivery ? too
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February 2022 by Abigail Beecher
So far it has not been pleasant nor efficient: my original choice was coil midfirm, and unfortunately Steven suggested foam. Downhill from there. It took a month to arrive and was undersized, manufacturer’s mistake, so for some reason they brought me the floor model. This one smells of the antiseptic spray they use every morning. No one is taking my call nor giving me a resolution. Clearly they sell irreguar mattreses at full prices.
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January 2022 by Sunday T
They sell undersized mattresses, thus making the sheets bag and bed always in disarray. The owner refused to correct the situation. Denied undersizing, even though they came to the house and measured and replaced it with the floor model, which retrained the anticeptic spray they fill the showroom with each morning. Now the owner refuses to take my calls, even pretends phones aren't working.........
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December 2021 by Steve
Chad is very helpful and has reasonably priced mattresses.
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December 2021 by Orlando Melendez
Good Mattress T
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September 2021 by Nicole LaJeunesse
I can't say enough great things about the level of customer service this store provides! Walking into the store, I was a little intimidated by how huge it actually is, and all of the different options available. Chris assisted me in determining the best mattress for both my needs and budget. He was extremely knowledgeable, patient, and really went above and beyond to ensure I was informed and comfortable with my purchase. A true gem! Thank you so much for making a somewhat daunting task a whole lot easier, Chris!
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August 2021 by C L
My wife and I we are really happy for the grade service knowledge provide by Mr. Steven at the store thank you !!!
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May 2021 by Patty Clarke
Highly recommend The Sleep Center. I was in their Ocala store about 11:30 this morning and my new mattress was delivered at 3 pm. The salesman at the store was very accommodating and easy to deal with. The delivery guys were early, called before they arrived, let me vacuum the carpet before they put the new mattress in place, helped me put the dust ruffle on and were generally extremely nice. I could not have asked for better service. A 5 star experience.
