Shipping Centers in Ocala, FL

“I dropped my phone in the store by accident. And the girls behind the counter went over and above to call my friend off my contact list and she picked it up for me. Thank you for literally being life savers!”

“The guys are always friendly (my experience) but some of the women weren’t as much but have now gotten better! I did however have a pleasant experience with Candace (I believe is her name) Twice she attended me and was very friendly. Much appreciated. I know these Amazon returns must be exhausting!”

“We are frequent shippers at this location! When we come we come with numerous large boxes going all around the world and "Pak Mail" has never mucked up any package yet......”

“Amazing customer service! Y’all are always going above and beyond for your customers. All the employees are always very helpful and nice. Never have I left without a smile on my face. Thank you all and please know that your friendly customer service is very appreciated.”

“Staples Ocala has been handling my organization's quick printing needs for many years. Monica and her team are the best. From fact sheets to signage to presentation packages, they are capable of producing a wide variety of items with a quick turnaround.”

“Walter, Donald and the rest of the team have provided great service to my company and me for years! We have our regular business mail delivered there, including parcels of all shapes and sizes, and have bought postage stamps and standard boxes. In addition to the routine transactions, PakMail has also made custom-sized boxes and crates for a very reasonable price and, on the larger side, we use PakMail for shipping and receivng pallets 2-3 times a year. The service could not be better and the price is a great value!”

“November 2022: Shipping was very fast. A very polite man called me when the 2 pallets of flooring arrived at their terminal in Ocala (40 miles away). They were very flexible about what day to deliver with a window of 2 to 6pm. I chose delivery for the next day and also chose a truck that was slightly smaller (40 feet) than a semi (53 feet) so it could access my street and be able to maneuver. The truck arrived around 4pm. Driver Roosevelt used the lift gate on the truck to transfer the 2 pallets to us. He was exceptionally helpful and pleasant to work with. I would highly recommend TForce Freight. Note: This company was formerly owned by UPS, but they sold it to TFI in 2021. It might still be listed on Google and elsewhere as UPS Freight.

Update June 2024 -- still 5 star! Had a delivery today (6-26-2024). This was actually for my mother-in-law who lives next door. She is unfamiliar with this kind of shipping so she didn't know you can often just ask for the 40-foot truck rather than a semi. The semi came, driven by a friendly and helpful man named Chris. We loaded the large box into my pickup out by the road without difficulty. Our road isn't very conducive to a semi being able to turn around but it was no problem for Chris to back the semi down the street to a side road where he was able to turn around. Once again, I can highly recommend T-Force Freight.”

“Staples has been my printing center for seminar syllabi, class notes, and professional documents. I order online and pick up when ready. Time after time my products are well-done, prices are very reasonable, and staff extremely knowledgeable.

This department offers more services beyond my needs, but I appreciate the various choices... completed in a timely manner.”

“Definitely the place to do all your shipping. Extremely nice employees that are more than willing to pack all of your shipping items up in a box safely and mail them off all while being extremely polite and friendly.”

“My sisters husband just passed and we needed to send out two faxes containing death certificates. Keshawn from the Staples on Silver springs Blvd helped us. The fax going through to the military kept ringing busy. Keshawn kept at it until it finally went through. He was very polite, patient and friendly. He is a major asset to your company.”

“Used to be a meat packing plant back in the 70s or 80s if I'm not mistaking not exactly sure of the time frame when it was whites meat packing plant and was also used in the first jeepers creepers movie as jeepers creepers house lol ?”

“We need to send something vía DHL to Colombia. Work perfectly fine. At the beginning, we thought that we needed it to go to Orlando. But this shipping office provides various options. We were looking specifically for DHL, works also FedEx.”

“Very clean, organized store with a good selection, and well-stocked. I've also used the Print Center for several products, and have been very pleased - easy upload/order, products were good and exactly as expected, and available ahead of schedule (with notification).”

“I have used this UPS store since moving to Ocala 4 years ago. Just like the population of SW Ocala has grown geometrically since then so has the amount of people using this store. Having just read the reviews to the people who are complaining about the wait go to the USPS post office on 60th and you will wait just as long or longer and they only have two window persons working and sometimes one if one is taken away for a passport appointment. I use this UPS store for both for Amazon Returns and Mailing 95% of my parcels and it was an Amazon Return that is the basis of this review. I went in one day for an Amazon Return and to mail a box to my daughter. Of course, they were busy and the window person I got looked new (I average being in there once a week so I can recognize a new face). She checked in the Amazon Return and took care of the separate parcel. Something seemed off and so when I was handed my receipt, and I only saw one item on it, and I asked are they both here and she said yes. In retrospect I should stopped everything right then and made her show and explain it to me. I stapled the receipt to the extra printed copy of the Amazon Return and left. A couple of days later when I had not received confirmation of Amazon return, I checked with Amazon on their 800 # and they had no record of the return, so I grabbed my paperwork and headed back out to the UPS Store. It is that interaction that is the basis of this review. The person I drew I had seen in the store before, but I had no memorable interactions with her. Just as an FYI I had another bad interaction with a UPS store up north on the return of a phone and because I did not keep my paperwork it cost me $300.00. So, I admit I went in with a little bit of attitude and I was not going to let it happen again for this $70.00 return from Amazon. Well “Kathy” did not take kindly when I mentioned using the stores cameras and calling the Sheriff’s Department for either civil or criminal ligation. So, we did not exactly hit it off. What I will say about “Kathy” she looked into the issue thoroughly (although it was probably to prove me wrong – but I do not care why she did it. I care that she did it) She found the defective item in an Amazon Box marked to be returned and showed it to me. However more importantly got into their computer system and found I had they given me the wrong paper receipt (she printed up the right one for future use with Amazon should I need it) and found several other errors which most likely resulted in the issue with the Amazon computer System. She tracked the package I paid to send and showed me that too. Bottom line if you have an issue with a package “Kathy” is the one you want to talk to. The Store owner was there but “Kathy” seemed to know a lot more about their computer system and the store procedures then he did. As a result, they have to get 5 stars on this interaction.”

“This really isn’t a customer center anymore. The entrance was blocked by a bunch of UPS trucks. I did find the entrance with hours posted, but the lights were off and nobody was inside. If you’re dropping off a package, just take it to the UPS store instead.”

“Very nice, staff helped me with my phone and informed me that my package in my email is a fraudulent email. We concluded that someone attempted to have my information and do whatever it is those types of entities do with that.”