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February 2024 by Joy Williams
The clerks were not friendly or helpful. After being showed the general section where the product type I was looking for was, I was left on my own to struggle with figuring out which one would suit my needs. They didn't have the item I came in to purchase. So I had to guess which would be a good replacement. I ended up getting something that didn't work.
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February 2024 by Angel Blessings
East silver springs Sally’s is amazing!!…everyone is so knowledgeable and it is amazing to speak to the staff there, they make you feel at home!!!! Definitely a five star experience!!!!
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January 2024 by Chad Crawford
The employees who work at this place have no business selling any kind of beauty products aside from maybe the manager. My wife came in with a picture of a light brown hair color she wanted. They gave her the color she needed to achieve the results(120$ worth of products), and it turned out to be 100% black. I called the store to ask them about this, and why the hair would turn out black the associate laughed at me when I told her that I did not think this was funny at all she put me on with the manager, whom seemed to know what she was talking about unfortunately, it’s too late for that. The sales associate who helped us only cared about selling us as many products as she possibly could did not care at all about what we were asking for my wife’s hair is ruined. This was her Christmas present. If you go to the store, do not ask them for their help in finding the color you had better look it up before you go there or better yet seat professional help these people are not professionals in any way, shape or form how the associate could laugh at a situation like this absolutely blows my mind I’d give this place zero stars but it won’t allow me. This experience has crushed my wife’s feelings and her self-confidence And she looks. I am furious about this. Something needs to be done.
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December 2023 by Mella
I just got my hair dyed for the 4th or 5th time and the best brand that I've used and recommend is Manic Panic they have different shades and colors. But Sally's also has things like facial syrums or mixing bowls ( For Bleach etc ). There's nothing really wrong with the store the service is good but it's not a thing that stands out. I want to be safe so I'm going to blur out the face of me and my friend sorry if the hair is a little hard to see.
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December 2023 by Angelea Jones
I didn't get the name of the lady that was working this morning at 10am (11/21/23), but she was AWESOME. She gave great recommendations on hair dye brands for the color I was going for- without bleaching my hair and was pleasant to talk to in general. She was very patient and answered all of my questions.
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May 2023 by TheSenshiGXE
I went into the store not knowing what I wanted to do to my hair and came out very confident in my decision. The new manager Kasey was very helpful and professional and was very knowledgeable about everything inside the store. I also had other questions that were answered by the color specialist Ariana that help me decide what colors I needed. Both the manger and the employee were very kind and helpful. The store is very nice and clean I would recommend everyone go to this store for you beauty needs. I recommend you speak with Kasey or Ariana!!!!
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May 2023 by Lavelle Hamilton
Every. time I visit this location the staff is so friendly and helpful. The new store manager takes pride in her store as I can tell by the appearance and friendliness of her staff. Another associate, Ariana helped me pick out a new color for my hair and it looks so good! I will never go anywhere else for my beauty needs.
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April 2023 by Baley c
I love this store, everyone is so helpful in the store after getting new management. I always like browsing and the associates are very helpful. I will be back!
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April 2022 by Judy
Every time I come in here McKayla never fails to assist me right away. She’s the only one I trust when it comes to advice on my hair products! No offense to everyone else I just really appreciate this young lady’s diligence and devotion to the beauty industry. Well done, mckayla!
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April 2022 by Hanna Marcum
I have never bleached my hair at home before and Makayla was super helpful and friendly from start to finish. She was very knowledgeable with products and instore sales/deals. I recommend her if you have questions for hair color!! Will be returning to this location!
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April 2022 by Colleen Engle
Great service and then when I had a question about a waxing product the cashier was able to answer it and guide me in the right direction.
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March 2022 by unknown randomness
This place is so cool! It's not a big store but it's has so many colors, the staff is super friendly too! There was this pretty woman that worked their named Vanessa was super helpful in making sure we had everything we needed, always had a smile on her face, helped us make sure we had everything set to go along with making sure it was near our price range! Would totally recommend! Go Vanessa!
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March 2022 by Luna Flores
Outstanding staff is really helpful and always steers me in the right color direction when I buy hair color products! I love doing it myself, saving money and knowing they are there for me. Thanks to my local Sally's gang!
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March 2022 by kathy scott
Its very nice, And the lady was very helpful and polite...Ill come back too see her
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February 2022 by Jennifer Buscemi
Always a great experience very knowledgeable staff especially the store manager. Very clean and organized too :)
