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“Easy to reach and discuss options. Quality and turnaround time were outstanding. They are experts to understand what forgot to request like scoring. They did a super job.”
“We are so happy with the logo Carl designed for our business and the vinyl decals look great on our equipment! Everyone here has been great to work with. Thank you!!”
“Staples Ocala has been handling my organization's quick printing needs for many years. Monica and her team are the best. From fact sheets to signage to presentation packages, they are capable of producing a wide variety of items with a quick turnaround.”
“I dropped my phone in the store by accident. And the girls behind the counter went over and above to call my friend off my contact list and she picked it up for me. Thank you for literally being life savers!”
“I am a Realtor so I get signs, cards, flyers, post cards and more printed at Concord. They are always really fast, great prices, and very friendly staff. Been ordering for years and will continue. Support small local businesses!”
“This team is amazing. I had a small vinyl order that I needed expedited and without hesitation they accepted and went above my expectations. They provided advice as they walked me through their process, and provided me with the comfort that quality is their priority.”
“The guys are always friendly (my experience) but some of the women weren’t as much but have now gotten better! I did however have a pleasant experience with Candace (I believe is her name) Twice she attended me and was very friendly. Much appreciated. I know these Amazon returns must be exhausting!”
“Great place to do sending or receive money, you can also borrow on next week's check. You need, I'd, checking account, or proof of income. You can borrow as much as 500.00 for 30 days.. There are 2 ATMs, and the people are very nice. Usually thiers no wait.”
“Amazing customer service! Y’all are always going above and beyond for your customers. All the employees are always very helpful and nice. Never have I left without a smile on my face. Thank you all and please know that your friendly customer service is very appreciated.”
“Staples has been my printing center for seminar syllabi, class notes, and professional documents. I order online and pick up when ready. Time after time my products are well-done, prices are very reasonable, and staff extremely knowledgeable.
This department offers more services beyond my needs, but I appreciate the various choices... completed in a timely manner.”
“In my role as an officer for Ocala Memorial Post 27 of the American Legion, I have dealt with Woods Printing for many years. They've done outstanding work in everything we've asked them to print from Newsletters to Banners and plaques. They've met every deadline and exceeded our expectations every time.”
“The store was badly understaffed -- shame on management -- but the person who took care of me worked her tail off so all the customers got proper treatment and what they wanted. She was professional and took the time to be sure she understood what I wanted (a one of a kind log book) so the finished product was just as I hoped for.”
“The employees at the Ocala location are so much more courteous and customer service oriented than the location in Inverness. I would highly recommend two things: #1- stay away from the Inverness, Florida location. #2- Take your business to the Ocala location.”
“My sisters husband just passed and we needed to send out two faxes containing death certificates. Keshawn from the Staples on Silver springs Blvd helped us. The fax going through to the military kept ringing busy. Keshawn kept at it until it finally went through. He was very polite, patient and friendly. He is a major asset to your company.”
“This one of my favorite Amscots where I receive the most information from because they are very helpfull. From paying a bill to making deposits and ect. The staff there are such a great help. Rosi was welcoming friendly and perfessional very knowledgeable and always willing to help so that there is no long wait time. I would recommend this Amscot location to anyone who is new to the area.”
“The store was badly understaffed -- shame on management -- but the person who took care of me worked her tail off so all the customers got proper treatment and what they wanted. She was professional and took the time to be sure she understood what I wanted (a one of a kind log book) so the finished product was just as I hoped for.”
“We need to send something vía DHL to Colombia. Work perfectly fine. At the beginning, we thought that we needed it to go to Orlando. But this shipping office provides various options. We were looking specifically for DHL, works also FedEx.”
“Very clean, organized store with a good selection, and well-stocked. I've also used the Print Center for several products, and have been very pleased - easy upload/order, products were good and exactly as expected, and available ahead of schedule (with notification).”
“I have used this UPS store since moving to Ocala 4 years ago. Just like the population of SW Ocala has grown geometrically since then so has the amount of people using this store. Having just read the reviews to the people who are complaining about the wait go to the USPS post office on 60th and you will wait just as long or longer and they only have two window persons working and sometimes one if one is taken away for a passport appointment. I use this UPS store for both for Amazon Returns and Mailing 95% of my parcels and it was an Amazon Return that is the basis of this review. I went in one day for an Amazon Return and to mail a box to my daughter. Of course, they were busy and the window person I got looked new (I average being in there once a week so I can recognize a new face). She checked in the Amazon Return and took care of the separate parcel. Something seemed off and so when I was handed my receipt, and I only saw one item on it, and I asked are they both here and she said yes. In retrospect I should stopped everything right then and made her show and explain it to me. I stapled the receipt to the extra printed copy of the Amazon Return and left. A couple of days later when I had not received confirmation of Amazon return, I checked with Amazon on their 800 # and they had no record of the return, so I grabbed my paperwork and headed back out to the UPS Store. It is that interaction that is the basis of this review. The person I drew I had seen in the store before, but I had no memorable interactions with her. Just as an FYI I had another bad interaction with a UPS store up north on the return of a phone and because I did not keep my paperwork it cost me $300.00. So, I admit I went in with a little bit of attitude and I was not going to let it happen again for this $70.00 return from Amazon. Well “Kathy” did not take kindly when I mentioned using the stores cameras and calling the Sheriff’s Department for either civil or criminal ligation. So, we did not exactly hit it off. What I will say about “Kathy” she looked into the issue thoroughly (although it was probably to prove me wrong – but I do not care why she did it. I care that she did it) She found the defective item in an Amazon Box marked to be returned and showed it to me. However more importantly got into their computer system and found I had they given me the wrong paper receipt (she printed up the right one for future use with Amazon should I need it) and found several other errors which most likely resulted in the issue with the Amazon computer System. She tracked the package I paid to send and showed me that too. Bottom line if you have an issue with a package “Kathy” is the one you want to talk to. The Store owner was there but “Kathy” seemed to know a lot more about their computer system and the store procedures then he did. As a result, they have to get 5 stars on this interaction.”
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“Karen and Stacie went above and beyond for my family and we cannot sing their praises enough! They produced a flawless product with very limited time. We are beyond grateful for the care and attention they gave to us. Thank you to your team for helping out at the 11th hour and putting so much love into the finished product. The photos poster boards are beautiful!”