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“I had a great experience sending out a certified letter to the IRS. Rose was so patient, kind, and helpful! She was the only agent up front helping people and she did her job efficiently and with a friendly demeanor. I was scared to use this office with all the bad reviews, but my experience was pleasant and there was little to no wait time.”
“I have been doing my taxes with Juan & Millie for almost 5 years and I wouldn't think of going anywhere else. They are very profession on every level and I appreciate their quality of work.”
“I’ve never had a bad experience here, honestly only good ones. The employees are always fast, courteous and efficient, and my packages have never had a problem getting to their destinations. Thank you”
“I recently had an issue retrieving a package from USPS, and I’m so grateful for the help I received. Mr. Marty P. personally searched for my package and successfully found it for me. It’s rare to find employees who truly understand a customer’s frustration and respond with such genuine support. His dedication and kindness made all the difference in resolving my issue. Thank you, Mr. Marty P, for restoring my faith in customer service!”
“I was dropping off a few packages and a working employee in the back came out and assisted me with a few packages. Even explained how the automated machine works. Awesome people there!”
“Hi, I just want to share my experience with Marty S. He helped my father with a package that had been lost for 1 month. He was willing to go out of his way and try to find the package at the Ocala store. Thanks to him my father got his medication. Thank you very much Marty S!”
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“I’ve used this post office to ship welll over an hundred different packages. Always courteous, efficient and pleasant to talk to. Never have had a bad experience, but always had good ones. Never lost a package, or had a problem with one. Thanks again”