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January 2024 by Autumn Sloan
I love the staff very friendly got what I needed in under 2 minutes. So helpful and positive energy. Definitely turned my frown upside down literally thank you so much. Highly recommend this branch!
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June 2023 by Lois Frye
Wonderful Banking experience
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April 2023 by Colin Lamb
Helpful and friendly.
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March 2023 by Kathy B
They Are Very Nice To You,Helpful But They Don't Really Like When You Want To Take Some Of Your Money Out***
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January 2023 by Michael Zopf
Always very nice people that are there to help you. Very clean inside
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November 2022 by Erica Melton
I love that you can withdraw an uneven amount like you can withdraw $125 or you can withdraw $55 or you can withdraw $52 it don't have to be an even amount you can withdraw whatever you want to the last penny
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July 2022 by aj mott
Had me feeling like some kinda criminal as soon as walked through double security doors only person in line it took 10 minutes to get someone to cash a pnc drawn check only to find out there is a 50 dollar charge for none members to cash a check..horrible service and treated rudely
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October 2021 by Jennifer Randolph
I made an appointment online and met with Jennifer. She was super helpful and answered all the questions I had. Also it was a beautiful bank ? super clean and even had a fish ? tank. I would recommend this branch. The customer service was amazing ? ?
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September 2021 by SAINT JIHADIE
Two stars for productivity in the moment where active action is needed. This is a fair assessment based on the fact that I waited over 30 minutes in a lobby just for a simple replacement card. I understand they only had one person there that had the ability to do this, However 5 employees present and only one able to perform the task is an extreme waste of company time and assets. Very disappointed That nobody else could perform the task presentI called the banks customer service prior to my visit They directed me to the branch. I called and got the card replaced by phone faster calling back than the branch assisting me, while sitting in the lobby even after holding 10 ➕
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August 2021 by John
What bank charges 2% to cash their own check? Stay away from this place its thievery.
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June 2021 by Jennifer Cobaugh
I made an appointment online and met with Jennifer. She was super helpful and answered all the questions I had. Also it was a beautiful bank ? super clean and even had a fish ? tank. I would recommend this branch. The customer service was amazing ? ?
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October 2020 by Swetha Suresh
PNC is my most favorite bank.Very customer friendly and especially the Ocala branch is one of my favorite branches!
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June 2020 by Casey Neel
I’m not usually one to write reviews....Nothing against this branch in particular but you need to know. Ever since switching over from my previous bank it has been nothing but problems. I would recommend staying with your current bank or looking into another bank that has better customer service and stronger communication skills. My experience with PNC is just poor, and I regret the decision that I made choosing them to hold my funds.
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June 2020 by SUNNY Doane
They will not help you and like to say you are wrong about everything even when u try explain something. If u have a payroll check from another bank they will NOT cash it and can take up to a week to get your money. They are phoney people working at this branch! Be careful....
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January 2020 by Bertha Goodman
I went into bank for a simple transaction which I learned from employees, it's a major transaction in this bank. I was in the bank for 2 1/2 hours and no transaction! They need to fire the manager and revamp the whole