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October 2024 by Steven Hatch
I came in to print a label and ship a box and they went above and beyond to help me. Excellent customer service!
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October 2023 by John M.
Walter, Donald and the rest of the team have provided great service to my company and me for years! We have our regular business mail delivered there, including parcels of all shapes and sizes, and have bought postage stamps and standard boxes. In addition to the routine transactions, PakMail has also made custom-sized boxes and crates for a very reasonable price and, on the larger side, we use PakMail for shipping and receivng pallets 2-3 times a year. The service could not be better and the price is a great value!
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June 2023 by Jen L
Got some packages dropped off that a typical FedEx ship drop off location can't take. They also advertise shipping oversized items and can make shipping packaging to fit those items. May come in handy for future reference. They also have typical shipping items to purchase such as boxes, bubble wrap, tape, even some turnstiles of cards to choose from.
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May 2023 by CHICQUILA BOSTIC
Very convenient location the employees were so polite and very helpful to me the help me to make better shipping options far as my luggage and how to box it so I could save money on delivery they were awesome very much appreciated
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April 2023 by Elizabeth K.
Walter saved me a ton of hassle helping me to ship a large box reasonably. Convenient location, wonderful service and a great alternative to a stand alone FedEx location. Thank you Walter!
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March 2023 by Jim Marshall
This was literally the best customer service experience I have had in a long time. I was driving through Ocala and needed to drop off some pre-labled FedEx boxes. The employee pointed out that I had attached the same label on two boxes. He went out of his way to help me fix the issue so I could ship all of the boxes while I was there. I wish I lived in Ocala, I'd use this Pak Mail for all of my shipping needs!
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March 2022 by Luna Flores
A little far for me but definitely the best shipper in town. Highly professional, efficient and I've never had one issue in 9 years of business. Thanks guys!
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March 2022 by Jim Robinson
I've been dealing with them for years. Friendly, helpful and great service, I've never had a problem. What's not to like?Jim Robinson
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April 2021 by James Hartley
Pak Mail is the only place I go to to send packages. They are friendly and make everything easy.
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February 2021 by Pat Josey
We met the owners of this store while traveling in our RV. They helped receive two big packages and were helpful and very nice. Highly recommend the service.
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December 2020 by Brian Mathes
So fast and so easy. Especially during the holidays when the lines are out the door at other shipping places you can always count on Pak Mail to get you in and out quickly and with such great customer service. Plus you can see which carrier can ship your item cheapest instead of being locked in to only one carrier when you go to the post office or UPS store. Simply the best for all your shipping and packaging needs!
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August 2020 by Sheila Smith
They are friendly and attentive and I loved just the welcoming when I came in the store. Used them quite a few times. I followed them from Publix plaza to where they are now. My experience was very pleased every time ??????
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July 2020 by Myke Morris
They never answer the phone. I tried to call through out the day and kept getting a voice mail
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November 2019 by WildSanta
We are loyal customers to Pak Mail in which ever city we reside in.
This Ocala, Florida location is extremely clean, well lit, and safe.
Walter the owner and Donald his long time Associate are totally outstanding and very very patient with their customers rather it is mail, packages, letters or in our case today sending very long fax letters to a number that remains busy and then offering to send it with e-mail...
There are numerous services offered at this location and we will be repeat customers.
Great Customer Service!!!
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November 2019 by Daniel L. Hightower
Great Service! They always get the job done.