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November 2023 by Rodney Peska
We took our car in a few months ago and they did a great job.We took the car back in last week for a few issues and they charged over 2k to replace some rotting power steering hoses and replaced plugs wires and coils.We got the car back last night to a loud noise in the steering. I called Jason back today and he said that the pump needed replaced. When I asked him why that wasn't addressed he told me they were supposed to do the hoses and they did not notice any noises. They wanted to charge us another 500.00 to replace the pump.When I asked how they could have missed the sound after the work and did a test drive he just said they didn't hear any noise when the tech drove it. He mentioned the tech a few more times before claiming he him self had moved the car and didn't hear it.We will not go back there. Something shady is going on to get peoples money. How do you do a "full evaluation" of a system and not check everything in the system?We will have the car looked at elsewhere and see what's really going on.Very disappointed.
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October 2023 by Michael Kavalle
There are Automotive Repair companies that talk a good game, then there is Ocala Auto Repair.They set expectations, then OVER deliver!!!Ocala Auto repair will define what needs to be done, (NEVER push), discuss options, consider a plan, and let you decide! Old school customer service at it's best!Service: Electrical repair
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October 2023 by Virginia Holder
Great customer service! Friendly, helpful and honest. Answered all my questions and gave detailed information reference my repair. Had my car ready when promised. I will definitely recommend Ocala Auto Repair to others!
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September 2023 by Joey G
I like doing my own repairs, but in certain situations that’s not always possible. These guys proved to me they are trustworthy, reliable and professional. The bill was more than reasonable, I couldn’t be happier. It’s very rare for me to give a review, but these guys are awesome. Thank you!
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August 2023 by Shannon Joseph
Great rates, and they back their word and work! An unusual/custom install on my Jeep took longer than they anticipated. I expected paying more due to the extra labor time involved. Instead, they honored their original quote. 100% recommend!!!
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August 2023 by Jason Pagliarini
They took good care of my Jeep. Stayed on low end of estimate. Plus cleaned my rims up, and passenger door closes nicely. Wasn't part of repair. Good guy's
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August 2023 by David Mayer
Had a leak in my sunroof and dropped it off the same day.The following day they cleaned out the vents and only charged me for half hour labor as promised.Fast, fixed the problem and great pricing.Definitely will use them again!
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July 2023 by Bob Bennett
The folks at OAR are honest and they care about their customers. They are committed to doing quality work at a fair price. The body work was very good. The paint job should stand up well against the elements having used quality paint with thorough coverage. Orange peel is excessive, however.Services: Auto body & trim repair
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July 2023 by Scott pendarvis
This place is awesome. Nobody likes it when the vehicle goes down,but to have a repair shop who does honest repairs, and gives you heads up on future issues.. they worked on my f150 in a timely manor, and fixed the issues. I would definitely recommend them and will be back when the next service/repair is due..Service: Electrical repair
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July 2023 by John Hirsch
Awesome shop; excellent service! Everything was quoted correctly, repair turn around time was amazing and everything works as expected the first time. My wife said "Looks like we found a new repair shop." Great job!Service: Electrical repair
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June 2023 by Jose Q
I am 70 years old and I have been in a lot of alignment...This place is the real deal, best place ever...my car was running like a new car after their job.I do highly encourage everyone to enjoy their laser machine plus the one of a kind great/ excellent technician.
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June 2023 by Mary Ann O'Grady
6/28/23 as always, a great experience with Ocala Auto Repair! Had them do an oil change and install rear window assembly and blade. Travis and his staff are always polite, professional and never try to upsell me any repairs! I have referred several female friends to them, as I know Travis will treat them well.Services: Wiper blade installation
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June 2023 by Bill Russell
Great job . They were fast. Everyone is super friendly. Definitely will bring all my cars here. Don't take your car anywhere else I have been to other places which I will not mention, but I brought my truck there and when I came back to check on it to see what can be done nothing was touched and I had to replace a break booster. There was nothing wrong with my big brake booster before I got there. The people at Ocala auto repair you can trust them if they break something they fix it. They're honest People. I will not bring my cars anywhere else.Services: Auto body & trim repair
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June 2023 by Mikey Gibson
The people here did an absolute amazing job on my green 2011 Toyota Camry the customer service was emaculant. Them understanding what I was going through and how friendly they were made it an awesome pleasure to work with.
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May 2023 by exometallic
I had a great experience at Ocala Auto Repair. They fixed my car quickly and efficiently, and charged me a fair price. Travis was very helpful and polite. He explained everything clearly and answered all my questions. I highly recommend Ocala Auto Repair for anyone who needs quality service and work.Service: Steering & suspension repair
