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“James was great, I was up all night trying to get my new watch that my doctor had told me to get to track my health. James offered his help and was able to get the watch all situated and now my stress level has gone way down. Thank you so much James”
“Casandra was absolutely amazing she really has the sweetest soul! She also made sure that I had everything switched over to my new phone before resetting the old one!”
“Richard hands down is one of the best Sales Managers. We went into AT&T to ask questions about their plans and came out with four new Apple iPhones and great service!! In the process he has taken the time to address all of our questions and concerns. Thank you Richard for all your help!!”
“Very satisfied with experience I got at this store. My phone broke and the rep was able to get a replacement very fast and helped me set up the phone and get my information fast. The rep was very kind in helping me setup the phone and guiding me through the process of getting the phone back working. Overall great experience and highly recommended this store.”
“My mother was having a problem with the phone that I purchased for her. She went to this Boost store. They went above and beyond to take care of her. I think more companies should have this work ethic and professionalism. I would like to thank Dee, Torii and Kaelynn (I hope I got the names correct). Thank you so much for helping my mother. A lot of places try to take advantage of the elderly now days.
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️”
“Travis was by himself, with me, until a lady came in for a service that required his attention. But he handled it well, taking care of both of us. I had a phone that decided to just freeze up and he was unable to open it, which created a small issue as I had to finish the download off my iPad when I got home. No problem as Travis every thing up so it was easy for me to finish.”
“Great experience, repair was fast and very we reasonably priced. Being a small business owner myself I'd much rather support another local business owner than the chain stores. Glad I made that decision and I'll be referring Sam to others.”
“I am happy with the attention that José D gave me. He resolved my problem with a lot of patience and very professional. I recommend him and TMoblile should keep him as an excellent employee.”
“I called in to get some information about unlocking my Samsung s20 phone and the gentleman that I spoke with was very friendly, professional and informative.I highly recommend.”
“Great service I mean like everything was done and I didn’t even know we were all set still vibing the whole time with Brian. GREAT VIBES loosing him as an employee even as a friend would be that person lost”
“Juan Torres has re established my faith in AT&T after a king thy series of extremely frustrating interactions w your remote customer service team. He is a valuable employee for you and you’re lucky to have him.”
“I purchased a cellphone for my husband and the owner was especially helpful. The next day I went back for some help for something I didn't understand in the phones directions. He took the time to explain how to do it and answered any other questions I had about the phone. I was very happy with the service and would recommend this business to anyone.”
“Emmanuel was so extremely helpful and personable. He took the time to answer all my questions and was very helpful . I can’t think of any other time I have gone into a cellular store and had such a good experience. Will definitely return and request him if anything else is needed”
“I've been a customer for several years now, Chelsea is amazing! Not only did she remember things about my phone, customers would walk in and she knew the phone type, and any previous problems. Never a hard sale, upcharge, she will listen to the problem, give you least expensive options, and above all else, if they can't help you there honest about it.”
“The customer service is awesome Big AL was awesome he helped me and my husband with our phone needs will definitely be back to upgrade my husband phone real soon”
“The customer service was outstanding. I was waiting behind four other people and was in there no longer than 10 minutes. Stephanie was very patient and helpful, answering all my questions and making sure I was able to get everything corrected. 10/10 (Shawn.N)”
“The folks at this store went above and beyond. Don't let the location keep you away these people are great. Thank you Jalynn, Ari, and Ryan! I know you made a special deal for us today to get us back on our feet. We can't thank you enough!”
“Let me tell you how amazing Jyro was today. After some major setback because of the network issues he still was able to help me activate my phone. I leave the store a very happy customer with a working phone. Thank you Jyri and I hope he gets a raise. He's very personable and amazing at his job.”
“A very correct and orderly gentleman. I have never had problems with the shipment, its friendly and efficient employees. I've been doing all kinds of shipments for 2 years”
“James met me at the door (no waiting) and walked me through everything to get a new phone. He was fantastic. I'm going back for his help when my new phone comes in”
“Just had a problem solved. Once again the most polite young people working there and working together to solve a problem. When one saw me coming to the door walking with a walker he came running to help me in. Sorry I only remember the name of one of them, I think it was Ramon. the other one wore glasses and also a young lady. I am soo happy to have my problem solved. thank you all soo much.”
“Thank you, Barbara!Not only was this store the only one to answer the phone, but my question was answered and even explained in full by the nice lady, Barbara, who answered the phone.Awesomesauce.”
“Excellent customer service from Maria…she helped me answer any questions I had over phones and helped me find the best phone that was just right for my daughter.. definitely will be back”
“Brian is fantastic. He's fast, friendly, courteous, and knew his stuff. We had a budget and he gave us a great deal on four lines, new phones and cases. Due to Brian's service (and the great deal he gave us), my wife and I agree, that we want to shop there and nowhere else from now on.”
10AM - 8PM
4757 E Silver Springs Blvd, Ocala
Mobile Phones
“I recently visited the T-Mobile store on Silver Springs Blvd and it was one of the best retail experiences I've ever had! From the moment I walked in, I was greeted with a warm smile and immediate assistance. The staff, especially Lenny and Phil were incredibly knowledgeable and took the time to understand my needs.
I was looking to upgrade my phone and the team walked me through all the latest models, highlighting the features and benefits of each. They made sure I got the best deal possible and even helped me transfer all my data seamlessly.
The store itself was clean, well-organized, and had a wide range of accessories to choose from. It’s clear that customer service is their top priority. I left the store not only with a fantastic new phone but also with a sense of confidence in my purchase, thanks to the thorough and patient service I received.
If you're looking for top-notch service and a hassle-free experience, I highly recommend this T-Mobile store. They truly go above and beyond for their customers!”
10AM - 7PM
9590 SW State Rd 200 #1, Ocala
Mobile Phones
“Been going here for years. Love the staff and the phone service. Have recommended many people go here for customer service excellence and great coverage at a great price!!”
“My wife and I had a great experience at this location and Malik made our decision easy to switch to T-Mobile. He was very knowledgeable, professional and helpful thoughout the process of selecting new phones. Yohandry also assisted me with the set up of the new phones. Both were very knowledgeable and patient even though the store was very busy.”
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“I had issues connecting my phone to my car and the rep was very helpful. They also made sure everything on my account was up to date and i was getting the beat deal.”