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“Went in to find out costs of trade-in and Christopher R. was the best! He went through multiple scenarios, explained everything thoroughly, and was extremely patient with us! Would totally go back and ask for him!”
“Richard hands down is one of the best Sales Managers. We went into AT&T to ask questions about their plans and came out with four new Apple iPhones and great service!! In the process he has taken the time to address all of our questions and concerns. Thank you Richard for all your help!!”
“Casandra was absolutely amazing she really has the sweetest soul! She also made sure that I had everything switched over to my new phone before resetting the old one!”
“I called in to get some information about unlocking my Samsung s20 phone and the gentleman that I spoke with was very friendly, professional and informative.I highly recommend.”
“My mother was having a problem with the phone that I purchased for her. She went to this Boost store. They went above and beyond to take care of her. I think more companies should have this work ethic and professionalism. I would like to thank Dee, Torii and Kaelynn (I hope I got the names correct). Thank you so much for helping my mother. A lot of places try to take advantage of the elderly now days.
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️”
“Travis was by himself, with me, until a lady came in for a service that required his attention. But he handled it well, taking care of both of us. I had a phone that decided to just freeze up and he was unable to open it, which created a small issue as I had to finish the download off my iPad when I got home. No problem as Travis every thing up so it was easy for me to finish.”
“Great service I mean like everything was done and I didn’t even know we were all set still vibing the whole time with Brian. GREAT VIBES loosing him as an employee even as a friend would be that person lost”
“I am happy with the attention that José D gave me. He resolved my problem with a lot of patience and very professional. I recommend him and TMoblile should keep him as an excellent employee.”
“Emmanuel was so extremely helpful and personable. He took the time to answer all my questions and was very helpful . I can’t think of any other time I have gone into a cellular store and had such a good experience. Will definitely return and request him if anything else is needed”
“The customer service was outstanding. I was waiting behind four other people and was in there no longer than 10 minutes. Stephanie was very patient and helpful, answering all my questions and making sure I was able to get everything corrected. 10/10 (Shawn.N)”
“The customer service is awesome Big AL was awesome he helped me and my husband with our phone needs will definitely be back to upgrade my husband phone real soon”
“I've been a customer for several years now, Chelsea is amazing! Not only did she remember things about my phone, customers would walk in and she knew the phone type, and any previous problems. Never a hard sale, upcharge, she will listen to the problem, give you least expensive options, and above all else, if they can't help you there honest about it.”
“Great experience, repair was fast and very we reasonably priced. Being a small business owner myself I'd much rather support another local business owner than the chain stores. Glad I made that decision and I'll be referring Sam to others.”
8:30 AM - 9 PM
4602 SW College Rd Suite 102, Ocala
Mobile Phones
“Very satisfied with experience I got at this store. My phone broke and the rep was able to get a replacement very fast and helped me set up the phone and get my information fast. The rep was very kind in helping me setup the phone and guiding me through the process of getting the phone back working. Overall great experience and highly recommended this store.”
“Juan Torres has re established my faith in AT&T after a king thy series of extremely frustrating interactions w your remote customer service team. He is a valuable employee for you and you’re lucky to have him.”
“I want to say that the service. I received it by Matt, which was amazing. This young man went above and beyond to assist me with the selection and final purchase of my phone. He showed great kindness and patience with helping me understand the different features of my new phone. I will definitely recommend him and will continue to seek his assistance.”
“The folks at this store went above and beyond. Don't let the location keep you away these people are great. Thank you Jalynn, Ari, and Ryan! I know you made a special deal for us today to get us back on our feet. We can't thank you enough!”
“Let me tell you how amazing Jyro was today. After some major setback because of the network issues he still was able to help me activate my phone. I leave the store a very happy customer with a working phone. Thank you Jyri and I hope he gets a raise. He's very personable and amazing at his job.”
“I purchased a cellphone for my husband and the owner was especially helpful. The next day I went back for some help for something I didn't understand in the phones directions. He took the time to explain how to do it and answered any other questions I had about the phone. I was very happy with the service and would recommend this business to anyone.”
“James met me at the door (no waiting) and walked me through everything to get a new phone. He was fantastic. I'm going back for his help when my new phone comes in”
“Thank you, Barbara!Not only was this store the only one to answer the phone, but my question was answered and even explained in full by the nice lady, Barbara, who answered the phone.Awesomesauce.”
10AM - 7PM
9590 SW State Rd 200 #1, Ocala
Mobile Phones
“Been going here for years. Love the staff and the phone service. Have recommended many people go here for customer service excellence and great coverage at a great price!!”
“They tried to help me, but unfortunately, I have a Note 10 plus, and apparently, I can't get the Cricket hotspot with my phone.Crazy right??? I'm going to have to purchase a separate, portable hotspot to connect all my other devices.”
“The customer service was the best I've seen in the whole Ocala , and also he looks for any best way to offers me the best deals for getting the iphone I want it , he also is humble and kind , other store they were very weird but here you feel safe .”
“I recently visited the T-Mobile store on Silver Springs Blvd and it was one of the best retail experiences I've ever had! From the moment I walked in, I was greeted with a warm smile and immediate assistance. The staff, especially Lenny and Phil were incredibly knowledgeable and took the time to understand my needs.
I was looking to upgrade my phone and the team walked me through all the latest models, highlighting the features and benefits of each. They made sure I got the best deal possible and even helped me transfer all my data seamlessly.
The store itself was clean, well-organized, and had a wide range of accessories to choose from. It’s clear that customer service is their top priority. I left the store not only with a fantastic new phone but also with a sense of confidence in my purchase, thanks to the thorough and patient service I received.
If you're looking for top-notch service and a hassle-free experience, I highly recommend this T-Mobile store. They truly go above and beyond for their customers!”
“A very correct and orderly gentleman. I have never had problems with the shipment, its friendly and efficient employees. I've been doing all kinds of shipments for 2 years”
“I walked in to this store for the second time since I’ve lived in Ocala and I have nothing except for very good and positive things to say.
Leo helped me out. He is very patient. He listens and is very knowledgeable. He helped me with my new phone. He was very very courteous and helped me a whole lot. I didn’t know how to transfer my contacts and info from my old phone and he was very generous to assist.
Thank you Leo!”
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“I had issues connecting my phone to my car and the rep was very helpful. They also made sure everything on my account was up to date and i was getting the beat deal.”