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February 2024 by Gena Brown
The rep was poor help, she lied. I called another metro, and they told me totally opposite, of what she told me, she tried to scam me for 250.00.
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November 2023 by SCORPIO K QUEEN
Got a extra star only because they offer home Internet now
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November 2023 by Fred Young
Kaylee is great. Definitely coming back to this location.
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November 2023 by Roberto caban
Awesome and fast service, very helpful even when our budget was really low.
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November 2023 by jeannie elliott
Thank you, Barbara!Not only was this store the only one to answer the phone, but my question was answered and even explained in full by the nice lady, Barbara, who answered the phone.Awesomesauce.
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November 2023 by Carol Vickery
Very very helpful he helped me change my phone number and transfer apps
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October 2023 by Sherri
? I AM OUTRAGED. WITH METRO PCS WITH TMOBILE AND SMARTPAY. Kayley, the store employee on s. Pine said they had a deal for me. A14 phone, a tablet with screen savers. Since I've left the store SMARTPAY with Metro PCs. has harassed me, threatened me, and claims I owe $79. For screen protectors, $119. For a tablet that was supposed to be free after 3 months of service, my total over $500. according to SmartPay. Metro says I owe $.00. But they are the ones that sent over the charges to smartpay. They said to disregard them. I did not see or sign a contract with SMARTPAY but they attempted to get $$ out of my bank account. Now their threatening they're sending it to collections agency's to wreck my credit or collecting my phone/tablet!
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October 2023 by Kelley Stackhouse
The lady was very helpful and informative. Problem was finally taken care of. Customer service at 611 couldn't fix situation in 5 months, but in store, fixed in 10 minutes or less.
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October 2023 by George P Russell Jr
Shoutout to Adam was very helpful bought 4 phones from him and helped me setup my phones thank you
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October 2023 by Sherri K Miller
? I AM OUTRAGED. WITH METRO PCS WITH TMOBILE AND SMARTPAY. Kayley, the store employee on s. Pine said they had a deal for me. A14 phone, a tablet with screen savers. Since I've left the store SMARTPAY with Metro PCs. has harassed me, threatened me, and claims I owe $79. For screen protectors, $119. For a tablet that was supposed to be free after 3 months of service, my total over $500. according to SmartPay. Metro says I owe $.00. But they are the ones that sent over the charges to smartpay. They said to disregard them. I did not see or sign a contract with SMARTPAY but they attempted to get $$ out of my bank account. Now their threatening they're sending it to collections agency's to wreck my credit or collecting my phone/tablet!
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September 2023 by Tony Gordon
Good service they set me up and I love my new phone
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September 2023 by Donald Welch
Took care of the issue very fast
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September 2023 by Mary Bailey
The customer service is awesome they helped me and my husband with our phone needs will definitely be back to upgrade my husband phone real soon
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September 2023 by Ro Ippolito
Wasn't eligible for upgrade and they gave me cheapest price very helpful and respectful team
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September 2023 by Danette Bartlett
Amazing customer service the staff is extremely welcoming and helpful the young woman by the name Barbra assisted me in upgrading my bill to where now I have unlimited data I appreciate it so much thank you definitely recommend
