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August 2024 by connie smith
These folks are great! Communication was constant, all the way up until our car was ready. The car was beautiful, excellent job! I recommend them.
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June 2024 by Jen Irelan
Gene and his team went above and beyond to restore my heavily damaged truck to just like new. Through parts delays and insurance issues he did not compromise the integrity of the work required to make it right
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June 2024 by Shericka Barnes
I did a hail repair here took months to finally get my car in to realize after the fact they don’t paint your car! So if u ever do a hail claim just know u getting the ultimate slap in the face they got paid from state farme $3,792.01 and not one damn drop of paint was put on my car they call it pdr painless dent repair of course they not gone explain that to you! And my hood on the car has spots from the hail but of course why would they paint it if they can get more money for less DUH!
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April 2024 by Shari Bartlett
This is the second time I have used their services and they have lived up to their reputation again. The work was excellent and on time.
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April 2024 by Brent Blanton
Great Service and Business.Number 1 in Town
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April 2024 by Hypnotic Myth
Response to owners comment: This was not miscommunicated damage from the insurance company. This was damage caused by this shop.
I do not recommend this place at all.
My turn signal marker light was bent somehow; my sideview mirror looked like it was scraped against a wall and the chrome trim all around the car had rust specks which it 100% did not have prior.
What mostly surprised me was one of the workers there claimed that I immediately went to look at the damage on the side view mirror as if I was trying to pull a fast one on them and knew it was there prior. He was not there when I was doing a general look over of my car so there is no way he would have known I went straight to the damage even if I did; it made no sense.
He then started pointing out different imperfections on my car asking why it has all of these stating "did we do that? and that? and that?" and said I would have to take it up with my insurance company because they don't do free work. I was asking them to fix the damage they had caused, not for free work.
If you prefer and appreciate attention to detail and having your car cared for in someone elses possession then this is not the place for you. It was mostly the lack of professionalism that upset me.
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March 2024 by valerie freeman
Only place I have body work done. Great Service
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March 2024 by Barbara M
They are very good people the work is extremely well
if you need a collision service lyles is the place to go the girls in the office are very friendly & very knowledgeable ❤️
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March 2024 by Robbyn Mast
OMG. what a blessing these people are. It wasn't a big collision service but they treated me with respect and very courteous for the small work done on my car. Big or Small accidents this company will get my referral. Thanks again for the awesome care.
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March 2024 by Michael Shipley
Did a remarkable job. Also offered a repair not included in the estimate as professional courtesy..
I am very happy with results and service
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February 2024 by Ken
Good guys solid shop and the painters are amazing they treat customers like people not just an insurance claim
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January 2024 by julio velasquez
Today is day 37. My car not ready.
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January 2024 by Garth Smith
I highly recommend Liles Collison Service, and particularly Gene Liles. First off, their work is extremely professional and high quality. I had some major body work and front passenger suspension and control arm damage to my Cadillac SUV after being sideswiped by a truck and trailer that blew through a stop light. The situation was extremely stressful after driving a total of 17 hours on our way to start our vacation from Canada. The local Cadillac dealership service manager recommended Liles Collison Service as the place to go to in the Ocala area. Gene personally followed up with me knowing our situation and being from Canada just starting our vacation, made an accommodation for us to take our vehicle in the next day. This type of customer service for stranded travelers from another country goes above and beyond normal business practices. It shows a business owner with compassion, someone you can fully trust and bring your business to, knowing that the work will be done honestly and professionally.
The work itself was explementary and very professional. The body work and paint (perfectly color matched to the rest of the body) was expertly done. The workmanship of the employees at Liles are top notch. After picking up the vehicle I immediately started my 1,220-mile drive back home, verifying that the mechanical work was perfect.
If you’re in the Ocala, FL area and are in need of Collision Service, Liles Collision Service should be your first call. I ‘d like to thank Gene and all the employees at Liles Collison Service for making a stressful situation less so by knowing our vehicle would be taken care of and repaired to a high standard.
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January 2024 by Lisa Coleman
The Liles Service team was extremely nice and very professional. Gene, Lonnie, and Tammy went over and beyond to ensure that our son’s car was repaired in a timely manner. They did a great job replacing, repairing, and matching the paint. We are very satisfied.
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December 2023 by Barbie Volz
This place went over and above what I expected… The owner took the extra time and checked everything that was fixed on my truck even helped me with some extra stuff at no charge… The whole process was quick, and well done!! I highly recommend… Thank you for a great experience
