“I have to say the employees are wonderful. I had a bad day and purchased some things the the employee didn't charge me when I told him my husband passed away he was so kind even when I wasn't. I went to my car and cried because he was so kind to me when I wasn't.”
“I didn't go to Ace Hardware. I went next door to Mariners Financial.
FYI , paid off a loan , and getting out of debt feels amazing! But Mariners is a good company to work with!!”
“Lan and his crew far exceeded our expectations and were very easy to work with during each step of our kitchen remodel. We absolutely love our new cabinets, Granite counter top and back splash. Lan came back and made few adjustments to our cabinets and answered all of our many questions each time we called him. His prices were also substantially less than than our other estimates. His quality of work and fair prices give him 5 stars in our book. We highly recommend !”
“I like Ace Hardware cause they try to have a lot of American products in there and I also like when it’s Christmas time they have out there wooden toys or handmaid toys, which is just a beautiful thing. They always carry stuff that you don’t find in a regular Lowe’s or Home Depot, but this one is small And the employees are nice”
“We found two pelican kayaks online and called rural king to insure they were there and priced as advertised, my wife asked for the lady she spoke with and the staff was very helpful in completing our order…”
“Went for the first time. Found several items I was looking for. They save me locally shopping always best. I will go again and have been telling others about this store.”
“I visited Home Hardware to find a specific metric screw for a television bracket. Mitch assisted me multiple times in determining the appropriate metric screw. He mentioned during my last visit that if the screw did not fit, I should bring in the television so we could resolve the issue together. Consequently, I took my Samsung television to the store. After several trips in and out, he successfully identified the correct solution! I am extremely thankful to Mitch; any business would be fortunate to have him on their team. I will certainly return to Home Hardware for all my project requirements. Thank you once more, Mitch!”
“Was looking for a hard to find hex screw that only they had - went everywhere else and no one could help. They are great here and would recommend checking them out 1st!”
“People there are always knowledgeable and helpful. I’m not super thrilled about the condition of a brand new hose. I bought though. I am aware that this is going to be used outside and get pretty dirty but I’d expect it to look a little better when I’m paying $100 for something brand new.”
“This is my go-to hardware store. The staff will go above and beyond to help you. They have tons of nuts, bolts, screws and other hardware. They have paint. They cut keys too. This place always has what I need. I look forward to shopping here.”
“Have made several purchases at Rural King, prices fair, products great and the service is excellent. Made a couple purchases thru rkguns, great,prices andngratbservice.”
“I went to the store with questions about non ethanol fuel. A lady was helping but wasn't as knowledgeable as Nathan. Nathan could have sold me something just to sell, but he didn't, and because he did that, I made other purchases, and he has gained my trust to come back to this location. He is a hard worker, and when he doesn't have customers, he's cleaning the aisles. He deserves a promotion. Thank you, Nathan. I would give you 10 stars. Great work ethic!”
7:00 AM - 5:00 PM
3501 SW 13th St #200, Ocala“We are very impressed by CJ. He came out 2 separate times to install screens and show us how windows and screens operated and asked us to inspect them and if we had any questions or concerns. CJ is very professional, friendly and helpful, and his personality is great. He is prompt and proud of his work, and wants to make sure everything is working properly prior to leaving, and states to give Jordan (at Manning in Ocala)a call if we have any issues. This young man is top notch!”
“This is a great place for plumbing supplies the staff know there trade and they are friendly and easy to get answers from and the prices are also very good. If you are a plumber or just need some things for a plumbing job for home I would suggest you check this place out. I gave them five stars because they earned them!”
“I liked it.its a great old hardware store it's owned by the owner.and has a great atmosphere I grew up.with hardware stores like this. They survive by word of mouth.”
“United sales put in my closet system 5-6 years ago and did a great job. And today, when I had a broken shelf, they were outstanding. They asked me to bring it in to ensure they got the cam locks right and the size! And the staff are super nice to boot!! Would def recommend!!”
“Has just about anything you could need for the home. However when you buy their insurance on a major appliance the insurance company is not customer friendly. Voice mail jails and it's almost impossible to speak with a live person.”
“We stopped in to get things for our lawn , the prices were good and the cahier was so kind and very helpful sending us to the correct area for our merchandise. And at checkout she was fast and very people oriented!! Her name was Sunshine!! Thank you Sunshine for all your help!!”
“Scott and Anthony were here on time to replace some windows in my lanai and repair a window in the bedroom. They did an excellent job. Unfortunately they could not finish the job because one of the windows was broken on the truck.”
“This is the letter that I just sent to the Corporate Headquarters of Home Depot, and justifiably so; Dear Mr. Ted Decker President & Chief Executive Officer, 05/18/22 The reason for this letter is based on the most notable customer experience that we've had to date, and because it was so supremely over the top, we just had to take the time and give credit where credit is due. My husband and I are in our 70's so we've been around for quite a while, and because we value good customer service, we look for these attributes. We met Philip G, in the garden section yesterday, 05/19/22 at the Ocala Florida store as he was in the middle of something, but My husband Perry and I were so baffled about what we needed and I'm sure it showed on our faces so Philip made an abrupt stop and asked if he could help us. We were impressed with that first off because many times, we've seen associates just walk by as though we were invisible. Philip is kind, caring, supremely knowledgeable, perfectly professional, friendly, and embodies the most ethical core vales that we've seen in very, very long time. Phillip is not only a valuable employee to Home Depot, but he is a coveted team player to his peers. We know this by just watching and listening. If we didn't know any better we would have thought that Philip was a part owner of Home Depot because of his intense desire to not only help us, but to educate us giving us the complete package, and providing an extra value. It was like he had this ethical obligation to make sure that when we walked away, all questions were answered, and our money was well spent, and our project would be a Home Depot success! We shared that our lawn was in bad condition, and we need to know what to do. It was clear that we didn't know what we were doing because we were even in the wrong area. Philp conducted our very own workshop because he taught us what to use and what not to use and why. He explained everything in layman's terms, so that we could understand completely and also wanted to know if there was anything else that we were concerned about. Philip explained what to look for and how to treat it. This was major to us because we want to make sure that our spending is going to make a difference, and not just both wasted effort and wasted money. After all fertilizer has gone up substantially, and we are on a fixed budget. Philip also saved us money by teaching us the right way to get this project competed by using the right products, and without having to hire someone to do it for us. We are all living in a very different, and rather scary time in our Nations history, but to meet someone that calms your fears, and makes you feel like you are so valued, was not only refreshing, but we walked away thinking, we can't wait to return for another phenomenal experience and learning session from Philip. We feel so confident that we can do this project, and win accolades of our neighbors as well. Phillip is an extraordinary man with a gift of a caring and discerning heart, and if only he would be a trainer for new hires, what a wonderful world it would be. Bountiful and Boundless Blessings of good health, safety, and success to Philip,”
“They are so helpful and knowledgeable here. They will go way above and beyond to try and help you with whatever you need to get solved, get you the right things and are really fair with pricing. Really appreciate these people, highly recommend.”
“I went looking for a light fixture for the outside of my house.
Descent selection and the " defiant " light fixture was very easy to install.”
“A big thank you to Ms Aida with customer service. My husband and I came in at 7:50p (ten minutes before closing) Our home A/C went out, we purchased a portable A/C unit on Friday. It DID NOT work. We came to the Ocala store to exchange the unit. Ms Aida helped us with a smile and a happy heart. She even got someone to help us load the new unit into our vehicle. I can’t thank her enough. What has been a stressful weekend ended with a smiling, thoughtful employee. If Ms Aida can get a bonus or raise, she earned it. -Alisa ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️”
“ALWAYS thee best selection for my Wife's plant hobby. Whether it's the plants and less seen seeds for her garden, or odd ball plants and less seen succulents....we visit THIS location. Always clean.”
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I would have given a 5 star but,it was my first time there.I do have to say I was well greeted, great info, very nice to see...... You now have a NEW customer....thank you.
John”
“Item's are always in stock & marked clearly. easy to find . Always staffed with proficient employees. Only business I use for tooling & supplies. ⭐⭐⭐⭐ On cusp of 5 Stars.?”