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March 2024 by Fernando Romero
Busy place
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February 2024 by Cara Smith
Their service is horrendous. Delivery person claims wrong address on package. Not so!! Paid premium for Saturday delivery by 5. Was promised by Customer Service that they'd deliver by 8pm. Never showed. 800 number shuts down so no way to get ANY service at all.
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February 2024 by Jean Snow
The woman that waited on me was pleasant but fast. I wish parking lot was a little bigger. But I was surprised how inexpensive it cost to ship my package.
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January 2024 by kyle hagan
Easy drop off
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January 2024 by Alex H
Closed early. Missed shipping something important.
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December 2023 by Kerry G
Great customer service!
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December 2023 by Ashley Hellenbrand
Delivered to my address but in a non-designated area with a sign that specifically states not to deliver there. This is a 100+ pound package and I do not have an elevator at my apartment... I called Customer Service twice and they were zero help. When there's an address that's stated that's where the delivery should be made. If it cannot fit in the mailbox the delivery should be made to the designated address AND signed for considering this is patio furniture and cost over $1500.
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December 2023 by D S
Yesterday they stated they came by at 1 pm yesterday and could not deliver. My husband was home working in the front yard. Today it’s 5 pm and the office they tried to deliver to is now closed. I tried calling to get them to deliver to my home address which is listed as the mailing address. Just get the auto not. I will never order from anyone who uses FEDEX again. Zero stars 0000000000000000
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December 2023 by Wesley Cameron
Very nice, staff helped me with my phone and informed me that my package in my email is a fraudulent email. We concluded that someone attempted to have my information and do whatever it is those types of entities do with that.
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November 2023 by Paula
Package says it was attempted to be delivered and no one was home at 1:00. I was here no one came. I called them they say they’re going to make a second attempt. I called them back no one knows anything about a second attempt it will be there on Monday. This is Friday I want my package today I will come pick it up. It can’t be picked up because the driver doesn’t come back until eight and the store closes at 6:30. I speak to a supervisor. They say they talked to Arlene in the Ocala office and the package will be here on a second attempt by 5 PM even though there was no first attempt. It is after 5 PM and my package is still not here. This is why I don’t use Fed Ex. I’m going to complain to the cell phone provider. Maybe this national company will listen and take their business elsewhere.
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October 2023 by Patrick Shipman
Delivered an order I placed from Lowe's today. The box appears just to have been dropped. The bottom of the box was soaked with the contents of one of the 4 cleaners I ordered. Other bottles were bent up and I was lucky only one appeared to be leaking. FED EX is usually pretty careful. I was disappointed this time. I contacted Lowe's and told them about the situation and they provided little assistance. I told them I would not order from them again if they used FEX EX again. Home Depot would now become my go to store.
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October 2023 by William Winston
We have has several packages damaged from fed ex. Our tracker says it goes from Jacksonville then gets shipped threw this area. How is it that every single package we get from fed ex is damaged? It's either being done on purpose, bad machines or just carless employees. Emagine sending an expensive gift to your family and it gets damaged from these people. After the 4th damaged package arrived I will never in my life use fed ex for anything.
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October 2023 by Paula F
Package says it was attempted to be delivered and no one was home at 1:00. I was here no one came. I called them they say they’re going to make a second attempt. I called them back no one knows anything about a second attempt it will be there on Monday. This is Friday I want my package today I will come pick it up. It can’t be picked up because the driver doesn’t come back until eight and the store closes at 6:30. I speak to a supervisor. They say they talked to Arlene in the Ocala office and the package will be here on a second attempt by 5 PM even though there was no first attempt. It is after 5 PM and my package is still not here. This is why I don’t use Fed Ex. I’m going to complain to the cell phone provider. Maybe this national company will listen and take their business elsewhere.
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October 2023 by Sean Caldwell
They were quick in and out, just hated to have to drive 30 minutes there to drop off iPad
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August 2023 by Lisa Roberts Adams
The very nice lady was professional, knowledgeable, informative & personable.Thank you so much ?