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January 2024 by GPC III
Awful experience. No wonder people stop primarily online. Horrible selection. Understaffed with long lines. Waited to look at sunglasses. Nobody ever came with the key. Never got to see them. Had $300 ready to spend. Now I have to go online. Will never be back to this location. Absolute let down
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November 2023 by Anthony Fornash
Was very small place and the black Friday deals really wasn't a deal. It is not a complete sporting goods store I'm use to going too. Most DSG stores has two stories this one only had one. We went shopping for Christmas for the kids walked out with one shirt.
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November 2023 by dustin Shireman
Nobody help us in the whole store went to check out girl checking us out looked right over us like we wasn’t even there help the people behind us not asking us anything or saying anything it was just very rude we waited our turn to be treated poorly . And it’s happened many times before in this store . Never going back again !
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November 2023 by Holly W.
I went in looking for a specific shoe and although they only carry it online, the young lady that helped us checked on it and found a pair that was an online return. She took the time to find them in the back. They fit and I got them!
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August 2023 by anna joness
This store was outlandish. My brother, sister and I were followed throughout our whole shopping experience. We saw workers watching us from a far even going as far as coming to the same isles as we moved from isle to isle. I kid you not were asked if we needed help more than five times in the matter of twenty minutes. Including the fact that the store was not dead at all, there were plenty of customers there, yet we seemed to be the only ones experiencing this. Yes, we’re black.
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June 2023 by Dana Lucin
Went in today to grab my son some indoor soccer sneakers & Ahmire was incredibly helpful, kind, friendly but not over bearing. I ended up even buying myself some new Nike’s, he made the experience easy & now saved me a trip by having my son’s shoes ordered & shipped to my house. Thank you Ahmire for giving genuine & amazing customer service!
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June 2023 by Jeff Jackson
I visited the store in Ocala today. Had the opportunity to come in contact with, Bryanna, Joe (Golf Dept), who truly understand what Customer Service really means. They were prompt in their work assignment. Courteous, considerate, professional. They are the the Hallmark of the industry!!! Promote Asap. Stephanie performed her duties equally to Bryanna & Joe.. Stephanie is always smiling...
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June 2023 by Mr M
My son needed new headgear and met JC. He is a amazing person and employee. Super friendly and polite. I would go back to dick’s just because of JC.
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May 2023 by S U
Selection wise yeah they have a lot of stuff but price wise Wow! You can get much better deals online that's for sure. Store has a nice layout although sometimes I think there's too much stuff could be organized a little better but overall it's probably the biggest sporting good store around. If you're looking for something you'll probably find it here for the most part. Look for deals!
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April 2023 by Terry Tompkins
Looking for fishing rod and baitcaster reel. Some good deals on baitcaster reel.
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April 2023 by Luz Ceballos
Customer service here is the worst you will stand in line until the cashiers decide to stop talking to each other and not only that they don’t check their clearance aisle to make sure people didn’t throw regular prices items there and when you go check out and you tell them you found it in the clearance aisle they act like your trying to rip them off. I will shop somewhere else.
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April 2023 by joseph martin
Don’t bother going here for golf clubs. Went in to purchase a $300 hybrid, but wanted to hit it first…what golfer wouldn’t? Was told I could hit it into a net, but to turn the simulator on, which is the ONLY way to make an informed decision, I had to rent it at $20/half hour! When asked if it will go towards the purchase, I was told no. I will be headed to PGA superstore for all my golf needs, and anywhere but Dick’s for any other. In the age of buying everything online, the ability to see HOW you hit a golf club was the only advantage of going to a store.
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April 2023 by Gerchelle Thomas
Amazing experience! Sales Associate Ameere was very attentive and helpful! He also helped me keep money in my pocket which is always a plus!
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April 2023 by Miguel Garcia
Awesome selection of golf stuff highly recommended checking out if you’re near by…
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March 2023 by Steve Kiral
Clerk at service desk knew exactly where to guide me to get the product I needed. Che kout line was fast and easy. I would go back there for more shopping, nice clean store and seemed well stocked.
