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February 2025 by Carmen Melendez
Awful customer service. The female employer was giving me an attitude and disrespected me.
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December 2024 by Dee
I open an account in my name but the phone is for my son. Long story short I went to the retailer in my county to close the account. The account is over 1 year old maybe older ,so when I went to close the account, the lady at cricket asked me for the pin I used when I opened the account my response I don't remember,so she said she couldn't help me I need to call customer service.I called customer service to try and closed the account she to tell me the same thing. I pay the bill on auto pay so now I have been paying for phone service for 3 months $55. bill and we have no phone because his phone was stolen.I want to give anyone advice Do Not put your account on auto pay with this phone retailer. I have had my bank account for over 5 years so I either close my account and start over with a whole new account number and are let cricket to continue to bill me $55. My hard earned money is going down the drain. Never again!!! .I will tell this to anyone that listens and I'm more than sure plenty will.
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October 2024 by Bashema Joseph
No location is open I’m very confused
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August 2024 by Cameron
Definitely would not recommend this place guy tried to sell me a phone for 150$ when I got exact phone for 80$ these ppl are SHADY AND CROOKED STAY CLEAR RIP OFF RATE NEGATIVE 0- IF I COULD GIVE UP IT A MINUS 0 DEFINITELY CHANGING SERVICES
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June 2023 by Yuvini Cifuentes
Very bad service, long delay, I was waiting to be attended to and they never attended to me and they only had one customer and me, very bad service
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June 2023 by Seddon Tracy
Excellent customer service!
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May 2023 by Tracey Greene
Seemed like a rip off. The lady told me $25 activation fee. $60 a month fee for the service and told me I could probably walk out of there paying 150 that day first switching my service. I said why 150 if it's only $25 to activate it and $60 a month fee. She told me it was the taxes. Well they can take their $90 worth of taxes and keep their phone. Like I said it seemed like a rip-off to me
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April 2023 by Roshinda Scott
I only went to buy a pop socket for my phone. The customer service was excellent.
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December 2022 by Jamie Jarosz
Cricket on sw 200 is great the people who work there are very nice and friendly.
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December 2022 by Kimberly Kremitzki
Very rude sale's woman. Won't be going back to that location.
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December 2022 by karen Krolikiewicz
Needed to have 2 phones upgraded so I called the store to see if they were in stock and spoke with Ava? I think. Went in and the district manager actually happened to be in the store and she helped me. Great service from both of them. Think they have a very difficult job but they handled themselves great! Very happy with my service there.
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October 2022 by karen krolik
Needed to have 2 phones upgraded so I called the store to see if they were in stock and spoke with Ava? I think. Went in and the district manager actually happened to be in the store and she helped me. Great service from both of them. Think they have a very difficult job but they handled themselves great! Very happy with my service there.
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October 2022 by Michelle Wood
Some staff are friendly some are not. I actually think they are understaffed. I do love my service with Cricket but my warranty was very misleading.
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June 2022 by jms ontiv
Very friendly staff. Much better than METROPCS whom I gladly switched from because of recent bad service. I know of many that had no service for some time.
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June 2022 by Anthony Castillo Urdaneta
The service and attention is good, but the attention is too slow!
